Cross Roads — cheating in the name of car service

Address:	okhla industrial area, New Delhi, Delhi
Website:	crossroadshelpline.com

I wanted to get my car serviced at doorstep so came across this company called crossroads. On 7th dec 2019 an executive called on my no and i briefed my requirements. He told me to go to the website crossroadshelpline.com and make advance payment for the service and my car service will be done on next day i. E. 8th dec i made payment of rs 2949/- online and there was a confirmation from their side but nobody turned up on the scheduled day. I tried to contact the numbers given by the company but no response from them. After 3 days they called me and said service will be done on saturday i. E. On 14th dec but the same story nobody turned up. Meanwhile i downloaded their app called crossroads rsa and entered my details there. The app showed the details of my vehicle under my membership id [protected]. I cancelled the request for service and sent a mail at [protected]@crossroadshelpline.com asking the refund but even the mail was not responded and nobody responding over phone also and they are not returning money paid.