Cross Roads — CrossRoads not assisting even after 48hours of incident

Address:	Dwarka New Delhi
Website:	www.crossroadshelpline.com/cr/customercomplaints

Dear Sir,

We have a membership of Crossroads since many years and was timely renewed (15may 2019 to 14Aug 2021) with ID no [protected].

My car got stuck on 16th December and I contacted crossroads for help at 10:00AM. They did not accept my complaint saying my ID is not registered with them. Its been more than 48 hours, no one has contacted me to rectify the vehicle.

they are harassing us and not attending to our complaint even after paying their premiums for so many years.

PFA