Cross Roads — promised service not served

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	www.crossroadshelpline.com

My car (Up14-al 7707) broke down. I searched for online rsa and called crossroads. They asked to take gold membership worth rs.[protected]/[protected] and promised service within 30 minutes.

After i paid for gold membership, they registered complain 455640 at 10:40am.
I kept on calling their customer care and kept waiting in the middle of road till 2 pm (More than 4 hrs).
After i was exhaust, i had to call towing crane and paid rs.750 for towing my car to service center.