Cross Roads — Regarding titanium package of crossroads

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.crossroadshelpline.com

Hi Team

Actually one of your company executive called me and told there is an offer for vodafone customers . The titanium lifetime pan india package which is on ur website is 3499 they offered me at 1599 for which i attached the receipt and card pic secondly ur executive filled one form in which he has taken my two vehicle no. one is my car stringray wagonr model up14ca8440(purple colour) and one is my bike up14cu9509(black colour) and he said both are included in this package for lifetime pan india .After that many times i called ur executive he just saying iam activating the card but still it is not activated iam tracking them past 2 days. after then i called ur customer care and they are saying this package is false only valid for 1 year and for 1 vehicle for delhi ncr. which is really false commitment and if i dont get what he promise to me iam not accepting this card at all. either give me the right package what he promise or refund my money.
Please give me the right solution . ASAP
Your executive name is deepak contact no :- [protected] plus one more no. i got the call [protected]

My personal details:-
Name :- Noyal jude chaubey
contact no :- [protected]
Address:- Flat No.107 krishan vihar apartment-1 E-block sector-11 pratap vihar ghaziabad(u.p)-201009
car no :- up14ca8440 (stringray wagonr purple colour)
bike no :- up14cu9505(black colour)