| Address: | 512 & 601, Brigade Towers, 135, Brigade Rd, Ashok Nagar, Bengaluru, Karnataka 560025 | | Website: | crossbeats.com |
That i have purchased crossbeats evolve bearing invoice id no. 44581 and paid an amount of rs. 3599/- for the same.
2. After using it for few days i had some issues with the product and the same was conved to crossbeats via mail and whataspp messages and the same was acknowleged by them replying to my mails and crossbeats have asked me to send the video of the product which was duly sent to them and the problem was highlighted or explained to them as asked.
3. Thereafter various messages and mails were sent to crossbeats but they did not pay any heed to it and did not reply thereafter.
4. Due to all this i sent my crossbeats evolve at your registered address on 01/09/2021 via anajani couriers which was duly received and delivered to you on 03/09/2021 as per the online tracking reports available at anjani couriers webiste.
5. After that the same was conveyed to them by mail and same was texeted to them on whatsapp but you did no wish to reply to any of the messages or mails till date.
6. In the month of october 2021 legal notice was sent to them on registered address for demanding back my product and the amount but the same was returned on 2 ocassions with remarks incomplete address and not delivered not delivered no such person in the address and the ssqid legal notice was also sent via mail but no reply of any sort was provided to me till date.
7. Till date i have tried contacting them various times on whatsapp through mail and through calls on customer service number but till date i havent received any type of resolution from their end.
8.I just want to know about the issues with the product and i want my money back from this fake company who loots the customers and has zero customer satisfaction and service. Very very poor management and just loots the customers. Pathetic and very irresponsible company
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