Crossbeats — faulty product

Address:Hyderabad, Andhra Pradesh, 500045
Website:crossbeats.in

Hi,

5 months back i bought crossbeats raga from amazon.in

The problem with my product is, it's left speaker is not working.

Please let me know the process to claim the manufacturing defect warranty.

Order id:[protected]

Date of purchase: 21 september 2017

I have sent multiple emails to the support team but no one responding to resolve the issue.

The product should have 12 months warranty/replacement if there is any fault.

Thanks,
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

Greetings of the day.

We would like to inform you that we have never received an email from your end to resolve the issue.

If you are still interested for a resolution please send an email to our customer service at [protected]@crossbeats.in.

Warm Regards
Crossbeats Care
Crossbeat wireless earphone right side ear speaker is not working and the voice of the speaker is not working good so the sound quality is not good, Purchased from Amazon 1 year back.And no service center found in Pune.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Hyderabad
    Andhra Pradesh
    India
    File a Complaint