D-Mart / Avenue Supermarts Complaints & Reviews

I ordered in last week order no.75496784 it got delayed to 3 days and finally I cancelled the order and reorder on 4th sep with order no.75798957 it was supposed to deliver on 5th, again it got delayed and supposed to get today but again i received message saying that delivery got delayed and it will deliver on 7thsep, , i complain to CUSTOMER service no 3 times but no solution, total 6 days went in all this and I have not received my order...

Yesterday while I was at Aundh, Dmart evening around 6:30 PM, I had only 2 quantities and hence I was standing on counter 1 where you can only carry less than 10 items. The dmart guy asked me to remove my trolley as he needed space, I was having 5 kg wheat and he asked me to put it on counter, though i was 2nd in line, which I was ok with
But THEN the uncle who was ahead of me started shouting as why i am putting my stuff, he is supposed to bill. i said i am not billing i have just kept on counter, that too when the dmart guy himself told me to do so., he got angry and started misbehaving and arguing
On top of it that Uncle had more than 15 items in his basket when the counter lady said sir you cant do this, he smartly asked her to remove 5 items and then when billing of 10 items ended he asked to add those 5 items also and then did his billing of 15 items in line where only 10 items are allowed
Why did your staff entertain such act, what is the meaning of then keeping that counter where only 10 items are allowed and why they dont question such people who misbehave and do their own will

02 sept 2022, Today, i visited D Mart (Bail bazar, Kalyan west). Thier in Footwear section, i feel Worst experience and very bad attitude of staff was standing. He was very rude. Continuous he was stairing to all the female customer. I was with my wife and childrens. I I observe many time, still he was stairing. When i was selecting my shoes their, he repeatedly coming towards my family continuously and taking back my shoes from my front and kept on the rack. I said, i was not yet done with selection, but he arrogantly replied me and shows his attitude and rude behaviour... This was very worst experience what i feel and then i went from that footwear section without taking my shoes ... I feel very uncomfortable their because of that person... I request the higher authority of D Mart to look in this matter and do some action on it ...
Address: D Mart, Near Bail Bazar, Kalyan west.

I lost one of my bills from Dmart. The bill was generated on 27th august, 2 PM. I requested store manager too but they denied. Please send me the copy of bill on my email. I've attached transaction details for your reference....

Date- 31/07/2022 Yesterday I went for shopping at your D-Mart Mall, GIDC, Marketing Yard, Surendranagar District, Gujarat State, Wadhwan, after shopping, when I made online payment. So, the money has been deducted from my account, but your employee said that the money has not been credited to us. So, if you want to take the purchased items home, you will have to make another payment again. When I did not pay again, I was misbehaved by your employee and manager And no proper answer is given by your employee and manager. For which I am very sorry, I had a bill of 1300 rupees. Even I lost 1300 rupees and did not get the items. If my query is not resolved then I will file a complaint with customer protection which will be your full responsibility.

I have shopped from D-Mart upperpally and at billing counter they asked for ₹18 for the carrybag.. I totally disagree with this because the carry bag charges should not be there when we shop at Mart..and that too much high for one Carry bag they are asking ₹ 18..

Dear sir, my name Upendra S Rapol my mobile number [protected], my Amount was deducted of Rs548 from my debit card when i swipe the card on 28/08/2022, but in the D-mart Shopping it was not reflected on that time so i done the payment in another mobile with UPI it was reflected but in the mean time the message received that RS 548 was debited from my amount and credited to D-Mart shopping mall, so sir herewith attached a photo copy of passbook statement which is hoghlighted in pink colour, so sir please look after it and try clear my dues as early as,

Hi,

I visited Dmart Hinjewadi, Pune on 9 August 2022 and did shopping of Rs 5729.80. During the payment, initially I tried to swipe my Axis bank credit card but it got failed. Hence I used my SBI debit card which got success and money got deducted. After a while, I got a message from Axis bank that same amount for money got deducted from Axis bank account as well. I waited for a while but there was no refund from any bank...

I am investors of our company dmart from long time. I came to know that our company earning above 500 quarterly and 2000 crore yearly but never declared dividend WHY I am interested to know the reasons

Order Id 72776562 delivered on 8th August 2022. The delivery guy as it was raining came. And kept things ordered. But later after he left we have checked items ordered were Missing. Swad sunflower oil pack 6 worth 1122/- Rupees missing. I have raised complaint the very next day. They told will check and update. Now they are says that oil packets have been sent in order. But we have not received. I don't see any action taken or refund shared.

I have purchased goods from d-mart khanapur road, belgaum vide bill no. bill no.[protected] dated 20/08/2022 of Rs. 1492.99/- which is paid by debit card twice. In my bank account its showing twice payment made by debit card, kindly check the issue and inform me

cell no. [protected]

I am regular customer of D Mart, NIBM, Pune. On 13.8.2022 I have purchased worth Rs. 9178.85. PURO salt which was purchased during this visit turns out to be a adulterated/duplicate salt. Our food got spoiled by using this salt as fine particles of colored sand or seemed to be crushed marbles were found.

This was very degusting experience and tarnishing the image of D Mart.

Please have the concerned department/ team. Looking forward to he4ar from you on the matter.

BP Desai, Pune
[protected]

Last 2 delivery happened at landmark place . Delivery boy denied to deliver items at doorstep.

On sunday i bought 36 items in Dmart Hanamkonda store, except charging light all are good .that charging light not working

Dated 13th Aug 2022, time 6:09pm,
bill number:[protected]
Cashier. RAC/219322

I had just swiped my card for Rs.11583.92 through canara bank debit card but not verified the items at that point of time. I've purchased only one 'Bedsheet Plush Life'. But they have added/charged double for the item. Can verify this from CC TV.
Kindly refund my money (Rs. 1199).

Attaching the bill.

My contact number: [protected]

Thanks
Premaraj P

Hi Sir/Madam,
I'm Anjukumari Sharma, I need my one bill copy. I request you provide my bill copy. Below the details which I have.
D'mart Moshi, Pune
Bill No:[protected]-003428
Bill Date:12/06/2022
Cashier:DIK/160376

I request you please send me bill on my mail.
Mail id: umesh.[protected]@akanksha.org
Mob: [protected]

Thank you....

On the date 10th August I have visited to Sanath Nagar D-mart & I have gone there & take a line to take one popcorn for me but one female employee was there who least bothered about the good customer service.

Description about female employee Egoistic, customer unfriendly...
Above all she is least bothered who comes first to them need to serve & also thinking freely serving to the customer.
This kind of employee shouldn't work if they are thinking the work is burden to them.

We brought Mosquite bat (Mosquito Racquet WT Torch PVC [ASL], ID: [protected] ) of 300/- at D-mart RCpurum branch, it worked for just 2days eventhough we are charging fully but its not working.
When we are calling the customer care number, they are not responding.
So please either refund / repair/ replace that bat.

This is not the first time the behaviour of your staff Ms. Sheetal is bad. She speak with customers so rudely and harshly.

Two time we have observed now complaning. We require a response from your side that approprite lesson has been taught to your staff.

She worked with your Dmart Ready branch at Mira Road. The address is Krishna Prestige, Mira Village - Mira Road (East Shop No. 30, Wing - E, Krishna Prestige Old S.No.139, New S.No.10, H.No.1 at Village, Mira Rd, Mira Road, Maharashtra 401107

Dear sir/madam,

i m a regular customer of dmart (bhayander) n me my whole group around 50 customers are in our society has regularly using mother dairy products & safal snacks items products, , but from last 1 month their is no any motherdairy lassi, tadka chach, fresh cream, uht milk, safal snacks item, mix veg, cheese & butter etc are not available...

So if we do not get this products in your store then we have to choose another option for purchasing our all daily needs goods with all this mother dairy & safal products because we are using regularly this products.

So its an request to avail all mother dairy & safal range at ur (bhayander) dmart store to build relation ship with ur regular customers.

Regards,
pooja dave
[protected]