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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: May 15, 2026
Complaints 1145
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84
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1061
Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 11

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D
DPEO SURENDRANAGAR
from Kheda, Gujarat
Sep 1, 2022
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Address: wadhwan,surndranagar, gujarat
Website: .

Date- 31/07/2022 Yesterday I went for shopping at your D-Mart Mall, GIDC, Marketing Yard, Surendranagar District, Gujarat State, Wadhwan, after shopping, when I made online payment. So, the money has been deducted from my account, but your employee said that the money has not been credited to us. So, if you want to take the purchased items home, you will have to make another payment again. When I did not pay again, I was misbehaved by your employee and manager And no proper answer is given by your employee and manager. For which I am very sorry, I had a bill of 1300 rupees. Even I lost 1300 rupees and did not get the items. If my query is not resolved then I will file a complaint with customer protection which will be your full responsibility.
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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    A
    Alhamza Academy
    Aug 31, 2022
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    Address: Upper pally

    I have shopped from D-Mart upperpally and at billing counter they asked for ₹18 for the carrybag.. I totally disagree with this because the carry bag charges should not be there when we shop at Mart..and that too much high for one Carry bag they are asking ₹ 18..
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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      R
      rapol upendra
      Aug 30, 2022
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      Address: 9R77+MW5, Papdi - Naigaon Rd, Suyog Nagar, Vasai West, Vasai-Virar, Maharashtra 401202

      Dear sir, my name Upendra S Rapol my mobile number [protected], my Amount was deducted of Rs548 from my debit card when i swipe the card on 28/08/2022, but in the D-mart Shopping it was not reflected on that time so i done the payment in another mobile with UPI it was reflected but in the mean time the message received that RS 548 was debited from my amount and credited to D-Mart shopping mall, so sir herewith attached a photo copy of passbook statement which is hoghlighted in pink colour, so sir please look after it and try clear my dues as early as,
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        P
        palsokarmadhur
        from Pune, Maharashtra
        Aug 29, 2022
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        Bill payment got deducted twice

        Address: PCS Pacific, Nr Tulja Bhavani Temple, Wakad Road, Hinjewadi, Pune - 411057

        Hi,

        I visited Dmart Hinjewadi, Pune on 9 August 2022 and did shopping of Rs 5729.80. During the payment, initially I tried to swipe my Axis bank credit card but it got failed. Hence I used my SBI debit card which got success and money got deducted. After a while, I got a message from Axis bank that same amount for money got deducted from Axis bank account as well. I waited for a while but there was no refund from any bank...
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        D
        DSvaishnav
        from Mumbai, Maharashtra
        Aug 26, 2022
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        I am investors of our company dmart from long time. I came to know that our company earning above 500 quarterly and 2000 crore yearly but never declared dividend WHY I am interested to know the reasons
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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          I
          Ignatius Rozario
          Aug 23, 2022
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          Address: B Wing 202 buddha ozone 3, Near ostwal height, opposite ostwal pride. Land mark Ahead of galaxy hospital. mira road east 401107

          Order Id 72776562 delivered on 8th August 2022. The delivery guy as it was raining came. And kept things ordered. But later after he left we have checked items ordered were Missing. Swad sunflower oil pack 6 worth 1122/- Rupees missing. I have raised complaint the very next day. They told will check and update. Now they are says that oil packets have been sent in order. But we have not received. I don't see any action taken or refund shared.
          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            M
            mohan s.s
            from Belgaum, Karnataka
            Aug 22, 2022
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            Address: belgaum, Belgaum, Karnataka

            I have purchased goods from d-mart khanapur road, belgaum vide bill no. bill no.[protected] dated 20/08/2022 of Rs. 1492.99/- which is paid by debit card twice. In my bank account its showing twice payment made by debit card, kindly check the issue and inform me

            cell no. [protected]
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              B
              BP Desai
              from Pune Metropolitan Area, Maharashtra
              Aug 22, 2022
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              Address: NIBM, Pune

              I am regular customer of D Mart, NIBM, Pune. On 13.8.2022 I have purchased worth Rs. 9178.85. PURO salt which was purchased during this visit turns out to be a adulterated/duplicate salt. Our food got spoiled by using this salt as fine particles of colored sand or seemed to be crushed marbles were found.

              This was very degusting experience and tarnishing the image of D Mart.

              Please have the concerned department/ team. Looking forward to he4ar from you on the matter.

              BP Desai, Pune
              [protected]
              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                M
                Mahendra Kumavat
                Aug 21, 2022
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                Last 2 delivery happened at landmark place . Delivery boy denied to deliver items at doorstep.
                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                  K
                  kiran kusuma
                  Aug 16, 2022
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                  Address: Warangal, Andhra Pradesh

                  On sunday i bought 36 items in Dmart Hanamkonda store, except charging light all are good .that charging light not working
                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                    P
                    Puthalath Prem
                    Aug 14, 2022
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                    Address: D-Mart Mangalore

                    Dated 13th Aug 2022, time 6:09pm,
                    bill number:[protected]
                    Cashier. RAC/219322

                    I had just swiped my card for Rs.11583.92 through canara bank debit card but not verified the items at that point of time. I've purchased only one 'Bedsheet Plush Life'. But they have added/charged double for the item. Can verify this from CC TV.
                    Kindly refund my money (Rs. 1199).

                    Attaching the bill.

                    My contact number: [protected]

                    Thanks
                    Premaraj P
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                      S
                      shejulumesh
                      from Pune, Maharashtra
                      Aug 12, 2022
                      Mar 11, 2025
                      This thread was updated on Mar 11, 2025
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                      Required Duplicate copy of invoice

                      Address: Moshi Pune

                      Hi Sir/Madam,
                      I'm Anjukumari Sharma, I need my one bill copy. I request you provide my bill copy. Below the details which I have.
                      D'mart Moshi, Pune
                      Bill No:[protected]-003428
                      Bill Date:12/06/2022
                      Cashier:DIK/160376

                      I request you please send me bill on my mail.
                      Mail id: umesh.[protected]@akanksha.org
                      Mob: [protected]

                      Thank you....
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                      K
                      Khirod Dora
                      Aug 10, 2022
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                      Address: Sanath Magar, D-mart, Hyderabad

                      On the date 10th August I have visited to Sanath Nagar D-mart & I have gone there & take a line to take one popcorn for me but one female employee was there who least bothered about the good customer service.

                      Description about female employee Egoistic, customer unfriendly...
                      Above all she is least bothered who comes first to them need to serve & also thinking freely serving to the customer.
                      This kind of employee shouldn't work if they are thinking the work is burden to them.
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        S
                        sukanyaG
                        Aug 8, 2022
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                        Address: 5-11/106/32, Plot no:32, Nandan Medows Colony,, Ameenpur Mandal,

                        We brought Mosquite bat (Mosquito Racquet WT Torch PVC [ASL], ID: [protected] ) of 300/- at D-mart RCpurum branch, it worked for just 2days eventhough we are charging fully but its not working.
                        When we are calling the customer care number, they are not responding.
                        So please either refund / repair/ replace that bat.
                        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                          M
                          Manav Majumdar
                          from Mumbai, Maharashtra
                          Aug 8, 2022
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                          Address: Pleasant Park, Mira Road

                          This is not the first time the behaviour of your staff Ms. Sheetal is bad. She speak with customers so rudely and harshly.

                          Two time we have observed now complaning. We require a response from your side that approprite lesson has been taught to your staff.

                          She worked with your Dmart Ready branch at Mira Road. The address is Krishna Prestige, Mira Village - Mira Road (East Shop No. 30, Wing - E, Krishna Prestige Old S.No.139, New S.No.10, H.No.1 at Village, Mira Rd, Mira Road, Maharashtra 401107
                          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                            P
                            Pooja dave23
                            Aug 7, 2022
                            Resolved
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                            Resolved

                            Address: ROW HOUSE NO 8, SHAMAIL COMPLEX, BHAYANDER WEST

                            Dear sir/madam,

                            i m a regular customer of dmart (bhayander) n me my whole group around 50 customers are in our society has regularly using mother dairy products & safal snacks items products, , but from last 1 month their is no any motherdairy lassi, tadka chach, fresh cream, uht milk, safal snacks item, mix veg, cheese & butter etc are not available...

                            So if we do not get this products in your store then we have to choose another option for purchasing our all daily needs goods with all this mother dairy & safal products because we are using regularly this products.

                            So its an request to avail all mother dairy & safal range at ur (bhayander) dmart store to build relation ship with ur regular customers.

                            Regards,
                            pooja dave
                            [protected]
                            Aug 7, 2022
                            Complaint marked as Resolved 
                            STILL NOT RESOLVED MY PROBLEM STILL PENDING KINDLY RESOLVED AT EARLIEST.
                            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                              Prajjwal Tikhole
                              from Pune, Maharashtra
                              Aug 5, 2022
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                              Address: Wagholi,Pune

                              On 05/08/2022 (at 12.29PM), kalyani nagar D-mart has received twice the bill amount due to technical cliche from their side via UPI (G-pay). The original billing amount was Rs.958, but due to technical cliche D-mart has received Rs.958 twice ( i e total of Rs. 1916). Please look into this matter and refund my money at the earliest. Thank you!
                              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                V
                                Varsha Javkhedkar
                                Aug 3, 2022
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                                Resolved

                                Address: Online

                                Hi. Order #72453827.
                                On 31st July I paid 1652 by UPI. Didn't get anything in return.
                                Aug 6, 2022
                                Complaint marked as Resolved 
                                DMart immediately called me and gave me a UTR number to confirm the transfer of money. Thank you consumer complaints website for a fantastic service. Thank you D Mart for resolution of the matter.
                                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                  P
                                  Prachi Mittal
                                  from Bari, Rajasthan
                                  Aug 3, 2022
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                                  Address: Dmart malviya nagar jaipur

                                  Yesterday i visited dmart of malviya nagar jaipur and bought items worth rs 2993 ...money has been deducted from my account but i got no products as the staff members said upi server was down...but i didn't get any refund .
                                  Please look into this matter urgently.

                                  Regards
                                  Prachi Mittal
                                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                    R
                                    Rishu@kumar
                                    from Surat, Gujarat
                                    Jul 31, 2022
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                                    Address: GODADARA

                                    Before shopping all staff asking UPI payment accepted hear
                                    After shopping counter billing staff asked UPI payment not accepted hear only for cash and card coustomer time is not value


                                    Management careless
                                    D MART
                                    GODADARA, Surat Gujarat
                                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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