D-Mart / Avenue Supermarts Complaints & Reviews

My order id is 65593536 dt. 19th June. I received the wrong design o[censored]mbrella. I immediately called customer care and lodged a compliant. After multiple calls and email, none of your customer service people understand the problems at hand.

The product i ordered is Penelope 12 as per the design shown on Dmart ready website. I received a wrong design with the same product name which is actually Penelope 3 as per Dmart ready app.

I[censored] point this out am getting varied answers like take a refund, order again, product is from Dmart ready which is different from the Dmart store, product isn't available, u got the product which has correct tag as per invoice so it is correct, we can't see the email you sent with pictures as we don't have access...etc etc.

Like is it so difficult for your team to see that all their questions to me have answers with them. If product isn't available why is it showing in app?
If the product has tag according to invoice then why is it that the design doesnt match?i obviously ordered according to the design not your product tag.

Such a simple thing and your team is failing to replace it properly with the correct design as per the design shown in your application itself. Which customer care doesn't have access to emails of customers to check their complaint? This is the first time.i am hearing a team being so lacking in their customer service attitude for such a big chain which actually depends on customer satisfaction.

I was asked to go to the pickup point 3 times by your customer care staff. They gave me a replacement which is also attached in the images provided.

I want the right product as per the picture in your Dmart ready app. Why is such simple complaint is not resolved by your team?

I have visited d'mart at valsad on 30 June 2022. I have tried to pay through Google pay from my 1st account and payment is not successful. They said payment is timeout so tried with my 2 bank account and payment is successful. After 30/40 mins I know that my money is also deducted from my 1st bank account. Please do something.
Amount - 304/- Rs.

I visited D-Mart ar boiser today on date 01/07/2022 and bought food material of worth RS. 2596.63.
But the material like sugar, groundnut, poha and groundnut like items are packed in paper bags which are not resistant on material pressure and water. This all food ingredients are get mixed and wet due to rain.
If everyone issued bill amount then why we loss at our costumer end.
Request you to replace my material or pay my bill return.

Mangesh Hase
Ph-[protected]
Boisar.

I was bought Blanket after lot of searching at D Mart Panvel . But at Billing counter price tag was not scanned and there was no response by accountant and complaint Department .
it should be resolve at very urgent basis.

Hi, here i went to D-Mart yesterday in chatt, Zirakpur. And bought some products but when I returned to home when i was checking my products, i opened the Veet wax cold strips box that i bought for Rs 92 and i was shocked that it had empty wrapper of Garnier hair colour with its manual and the product wax strips were missing. Please kindly resolve the issue.

मै पिछले 3 महिनो से d Mart मे काम करता हू किशनगढ मयूरा सिटी अजमेर मे । मे समय पर d Mart पहुचा किसी कारण से मेरी सेविंग नही की हूई थी cash officer ने सेविंग के लिए बोला और करने के लिए भेज दिया मै सेविंग करके d Mart पहुचा तो cash officer ने वापस भेज दिया और बोले अब कल आना। यह बात पहले ही बोल देते। कृपया उस cash officer पर शिकायत दर्ज करो। Please sir

I purchased jaggery of Kunjjal, very wrost quality product.

I have made double payment on the same bill(Rs 2561) on 21st June 2022 while shopping in Wardha Dmart. I am requesting you to kindly refund my money.

Sir on 19 Jun 22 I visited DMart Store bhuj kutch.. My money deducted twice for One Bill, via UPI and second time via Cash .My Bill no.[protected] of amount 977.. rupees... Sir pls look into this and please refund money back as soon as possible...

On 19 june I visited D mart... I took my luggage in luggage room and enter the d mart... after entering inside d mart I realise my wallet had been left in my bag... I came outside and asked luggage handling employee to take this token and please give my bag I will take my wallet and put this bag again inside locker... He misbehaves with me... said once I gave your bag I will not put it again in locker.. I requested him, But he said dont come again to d mart in angry words.

Sir on 19 june22 I visited DMart Store umariya village mhow indore 453331.. My money deducted twice for One Bill, via icici bank upi .My Bill no[protected].of amount rupees399... Sir pls look into this and please refund money back as soon as possible

Sir on 20 june22 I visited DMart Store umariya village mhow indore 453331.. My money deducted twice for One Bill, via icici bank upi .My Bill no[protected].of amount rupees399... Sir pls look into this and please refund money back as soon as possible...

When i was exiting from dmart, and i had payed for my stuff, and went at the the same exit and showed her the bill, thr security saw the tag of my cloth and started touching my cloth without my permission, especially during covid time when i was wearing a mask and she wasnt, then she called another security and aksed her to check if this was their cloth and i was highly shocked, she kept twisting and turning me, is this how dmart treats their customers its highly dissapointing and very shocking and after they realised it wasnt from their shop no one even said sorry to me, that lady had no respect for the customers, highly dissapointing and shocking she should be fired as per me

I need my duplicate bill copy for June 08th 2022

Today after shopping in your Dmart branch -Opp. Bhakti Heights, Behind Shrushti Residency Amroli - Sayan Road, Kosad, Surat. 394107, Gujarat, I had tried to pay through Google pay and transaction failed in first attempt but was successful in second attempt and money was deducted from my account and transferred to Dmart, but bill not generated... So cashier girls demanded to pay again, and made me to pay again through debit card.. so now twice my money is deducted. Please help

I purchase 3 odonil zippers listed in bill but I get only 1.

Karad Dmart Lady Maneger Unhelpfull And Rude Behaviour For Costemer And Employee She Is Not Understanding Customer Problem She Is Loudely Speak To His Staff. But Karad Dmart Staff Is So Calm And Understand The Costumers Problem but She Ladya Wrongli Behaviour please Imedeatly Action This Lady

I have bought 1 bournvita packet worth Rs 27 but in my bill the cashier on the cash counter has printed 3 instead of 1

I have placed an order on 01.06.2022 vide no.67462117 for 56 items but the dmart people delivered 26 items and after filing complaint without checking the complaint they called and asking that all the products has been delivered or not now days dmart delivery person are doing fraud with dmart and dmart customer care is not taking action against those delivery person ... So according to me the service of dmart is terrible

I have been charged 18rs for a carry bag at dmart store on 4th June