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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Jan 29, 2026
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D-Mart / Avenue Supermarts reviews & complaints page 13

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R
Raj3s
from Mhow, Madhya Pradesh
Jun 20, 2022
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Sir on 19 june22 I visited DMart Store umariya village mhow indore 453331.. My money deducted twice for One Bill, via icici bank upi .My Bill no[protected].of amount rupees399... Sir pls look into this and please refund money back as soon as possible
+1 photos
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
Dear sir/mam,
Myself, Ruchita Khandre went for shopping in Wardha (Maharashtra) Dmart today afternoon. I made payment by card (Rs 2651). But the process took long time and my card payment was unsuccessful. After a minute I made card payment second time and printed receipt recieved. I realized that my money deducted twice for one bill. Kindly refund my amount. Thank you.

Double payment of same bill on dated 19june 2022 - Comment #4010533 - Image #0
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    Raj3s
    from Mhow, Madhya Pradesh
    Jun 19, 2022
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    Sir on 20 june22 I visited DMart Store umariya village mhow indore 453331.. My money deducted twice for One Bill, via icici bank upi .My Bill no[protected].of amount rupees399... Sir pls look into this and please refund money back as soon as possible...
    +1 photos
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
    Jun 19, 2022
    Updated by Raj3s
    Sir on 20 june22 I visited DMart Store umariya village mhow indore 453331.. My money deducted twice for One Bill, via icici bank upi .My Bill no[protected].of amount rupees399... Sir pls look into this and please refund money back as soon as possible...

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      Pratiti Das
      Jun 17, 2022
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      Address: Juinagar station

      When i was exiting from dmart, and i had payed for my stuff, and went at the the same exit and showed her the bill, thr security saw the tag of my cloth and started touching my cloth without my permission, especially during covid time when i was wearing a mask and she wasnt, then she called another security and aksed her to check if this was their cloth and i was highly shocked, she kept twisting and turning me, is this how dmart treats their customers its highly dissapointing and very shocking and after they realised it wasnt from their shop no one even said sorry to me, that lady had no respect for the customers, highly dissapointing and shocking she should be fired as per me
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        Preethi Yadav
        Jun 14, 2022
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        Address: Hyderabad, Kushaiguda

        I need my duplicate bill copy for June 08th 2022
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          Sahil Gondaliya
          Jun 10, 2022
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          Address: Opp. Bhakti Heights, Behind Shrushti Residency Amroli - Sayan Road, Kosad, Surat. 394107 ,gujrat.

          Today after shopping in your Dmart branch -Opp. Bhakti Heights, Behind Shrushti Residency Amroli - Sayan Road, Kosad, Surat. 394107, Gujarat, I had tried to pay through Google pay and transaction failed in first attempt but was successful in second attempt and money was deducted from my account and transferred to Dmart, but bill not generated... So cashier girls demanded to pay again, and made me to pay again through debit card.. so now twice my money is deducted. Please help
          Jun 17, 2022
          Complaint marked as Resolved 
          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            Akshay bhadoriya
            from UJJAIN, Madhya Pradesh
            Jun 9, 2022
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            Address: 287 ora park colony ujjain, Ujjain

            I purchase 3 odonil zippers listed in bill but I get only 1.
            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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              Pranil p
              Jun 7, 2022
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              Address: Karad Mlakapur Dmart Dost.Satara,Tal.Karad

              Karad Dmart Lady Maneger Unhelpfull And Rude Behaviour For Costemer And Employee She Is Not Understanding Customer Problem She Is Loudely Speak To His Staff. But Karad Dmart Staff Is So Calm And Understand The Costumers Problem but She Ladya Wrongli Behaviour please Imedeatly Action This Lady
              Jun 25, 2022
              Complaint marked as Resolved 
              Karad Smart A/P karad Malkapur
              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                karishma chaudhari
                Jun 5, 2022
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                Address: D mart aund, pune

                I have bought 1 bournvita packet worth Rs 27 but in my bill the cashier on the cash counter has printed 3 instead of 1
                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                  Rakesh Mantri
                  Jun 5, 2022
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                  Address: I41201 POONAM SAGAR COMPLEX, Mira Road

                  I have placed an order on 01.06.2022 vide no.67462117 for 56 items but the dmart people delivered 26 items and after filing complaint without checking the complaint they called and asking that all the products has been delivered or not now days dmart delivery person are doing fraud with dmart and dmart customer care is not taking action against those delivery person ... So according to me the service of dmart is terrible
                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                    Surya Maturi
                    from Kakinada, Andhra Pradesh
                    Jun 5, 2022
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                    Address: Dmart Shaikepth

                    I have been charged 18rs for a carry bag at dmart store on 4th June
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                      Sheryl_ferns
                      from Vasai, Maharashtra
                      Jun 4, 2022
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                      I placed an order on 29th May 2022. There were a total of 84 items placed. The delivery was received on 31st 2022. I generally do the checking of the items immediately and realized that I was missing an item. There were only 83 items I received. I didn't realize what item is missing but I knew that I had one less product. I informed the delivery executive and he said he brought the order as it was packed and if I had any concerns I could call customer service; there was noting he could do. I realized later this order didn't include Amul 1kg Chesse. I first raised a ticked on the D mart ready app to complain about the missing item. I did not hear any response. So I called d mart customer service I asked them if a complaint number was raised and they mentioned they have the complaint number and that was enough. I have since then called everyday and the customer support specialist all of them don't know the SLA but just tell me to wait. I am hoping you can intervene and provide a resolution to this.

                      Regards,
                      Sheryl
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
                      Jun 05, 2022
                      Updated by Sheryl_ferns
                      I received a call from D Mart and was promised a refund but I haven't any refund since 24 hours.
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                        Aziz Quraishi
                        Jun 3, 2022
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                        I have ordered my groceries almost 3 days back and my delivery is still awaited. Every time I Call the customer service team they give a false commitment and is never met.

                        I have been calling the customer service team since day before yesterday and still no luck in getting my order delivered. This is the customer service what Dmart offers its customers.
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                          neelam dhaigude
                          from Mumbai, Maharashtra
                          May 30, 2022
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                          Address: Vidyavihar east

                          There is a dmart point near somaiya, one female employee works there having a boy cut curly hair with specs.I dont know her name she ia so rude with her service and also dont know how to talk to customers.she just said such unwanted things just for not having 1ruppe change with me..
                          Kindly teach your staff to show some plolite and respects towards customers which is the basic policy of service..anf specailly ask her to not behave like a owner of dmart
                          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                            Sumitra Dhayal
                            May 29, 2022
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                            Address: Kardhani, kalwar road, jaipur

                            9 months pregnant lady goes to shopping in d mart kardhani jaipur
                            Some technical issues for Payment in phonepe . Payment was shown decline
                            Then Pregnant lady say Pay bill to debit card. Female staff KOMAL side to her trolley and she say your products rescan so you agin get in line. Line is long something 8-9 person. Pregnant lady requested but she is no helping. Then Pregnant lady Came out without shopping leaving the trolley
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                              Dalia Aggarwal
                              from Samrala, Punjab
                              May 27, 2022
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                              I am complaining about I'll treatment of customers at D-Mart store in Gobindgarh.

                              Address: Mandi Gobindgarh

                              Today I visited D-Mart store in Gobindgarh. I purchased some products and when I went to get them billed, one of their employees took out the products from trolley without my permission and also denied to bill the products. He gave me the reason that some other customer has purchased the same products so he will not bill mine.

                              The staff at the store abused my father and also behaved with me in an inappropriate manner. They...
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                              Kore123
                              May 18, 2022
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                              I have bought few things in Dmart. They have charged 18rs for carry bag. This charge is very high. And Can you please take necessary action against it.
                              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                SUMIT AGAL
                                May 16, 2022
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                                I purchased a hair oil mrp is 140 and is charged more than mrp 149
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                                  Sailaja Murugesh
                                  from Kelamangalam, Tamil Nadu
                                  May 16, 2022
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                                  Address: Hosur

                                  Hai sir/madam
                                  Sorry for the inconvenience.
                                  I purchased some items for my home at may 11 2022 at 8.09 pm in Dmart, Hosur.
                                  They billed Rs. 5660.41 for purchased items and I payed the same amount through Google pay. The transaction was completed and amount will be debited immediately in my account.
                                  The counter person says we didn't receive the money after some follow up they still say didn't recieve and they didn't gave any items what i have purchased.
                                  I contact the bank manager directly and asked about the transaction about this.
                                  The bank statement said the money was debited and credited to recipient's account.
                                  Now requested to return back my money immediately otherwise i try to make complaint on other type.
                                  +1 photos
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                                    Vishal Anil Kshirsagar
                                    May 14, 2022
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                                    Dmart delivery is unavailable in Latur, Maharashtra. Also login issue on Dmart.
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                                      kripooja
                                      from Delhi, Delhi
                                      May 11, 2022
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                                      Refund Policy

                                      Address: Bangalore
                                      Website: www.dmartindia.com

                                      I had order the monthly groceries for the April month and paid Rs 3434 by card at the time of delivery . I returned one of the product as it was expired which was worth around Rs 680.
                                      They are telling they have given me refund by the hand of delivery guy at the time of return pickup which didnt happened. They telling stories instead giving the refunds to me ..Please look into the matter.They are cheating customer #Online Shopping #...
                                      +3 photos
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