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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Dec 8, 2025
Complaints 1129
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84
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 14

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M
Madhurika Sharma
from NEW DELHI, Delhi
Apr 17, 2022
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Duplicate bill as I was overcharged

Hi dmart
I have been your loyal customer but this time your team charged me 2613 instead of 2000 which is a fraud. They didn't even notice the valid discounts. I have lost my bill and i want duplicate one. Time of billing is 6:47 on 12th April 2022 at amritsar branch through upi of amound 2613...
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Bhavna09
from Navi mumbai, Maharashtra
Apr 16, 2022
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Is dmart's trail room safe for ladies???
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    R
    Rupesh Waydande
    Apr 15, 2022
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    Address: Pandharpur Road Miraj
    Website: DMart

    I submit my bag in to your lugej and come after same time to take my bag than my token was lost than your staff tell me without token i can't give your bag and he say to me you cam tomorrow than i go next day at evening that time also he was not give my bag please Help me
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
    Apr 15, 2022
    Updated by Rupesh Waydande     I submit my bag in to your lugej and come after same time to take my bag than my token was lost than your staff tell me without token i can't give your bag and he say to me you cam tomorrow than i go next day at evening that time also he was not give my bag please Help me
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      K
      Kaushik sport analysis
      Apr 14, 2022
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      Address: Sanath nagar Hyderabad Telangana

      So today my sister went to buy oil n cool drink from d mart sanath nagar Hyderabad Telangana were she made a phone pay which was successful immediately but the counter lady who was just an illiterate saying payment didn't happen n was asking to show transaction which was also show were my sister said to make it she made to wait were later that girl called another counter she came n said it was ur server problem n she rectified but this lady when my asked if she can do why did u checked correctly she was still it was our phone problem because my sister was getting she went but if you don't action against the lady I will will not take it we are your customers ur workers doesn't know how to work have the Odasity to talk in such derogatory manner with customer
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        P
        Pearl pastakia
        Apr 13, 2022
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        Address: Dmart Daman

        I have been following up with the Daman store customer service representatives for months and weeks with no success.
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
        Apr 13, 2022
        Updated by Pearl pastakia         They don't have an email id which works
        Apr 13, 2022
        Updated by Pearl pastakia         The Daman store representative asks me to send my entire past seven months bank statement to them. They refuse to send me an email request but speak telephonically making such an absurd demand. This is completely unethical.
        Apr 13, 2022
        Updated by Pearl pastakia         I hope this complaint is resolved quickly. Thanks.
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        It's been a nasty experience to follow up with the complaint.
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          G
          Girish Joglekar
          Apr 8, 2022
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          Address: Andheri east

          On 08/04/22, I bought moong dal from Dmart (andheri east near vijaynagar society). The dal is infested with insects !!!
          How can such a preetigious store sell such low quality rodent/insect infested dal and play with health of common people !
          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            R
            rajyalakshmi ramsety
            Apr 5, 2022
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            We regularly visit dmart store godarigunta Kakinada, we bought items worth 3785 rupees in[protected].25 p.m. while placing the items we noticed 1 elachi sachet worth 42 rupees is missing at the counter (we added 2 but noticed only one while placing the items into our queue after the bill). As there is more crowded, we went out and cross checked for the item, returned to the counter and asked at the counter. But, the staff has not given proper response. They are saying other customer has taken the sachet. How come they allow other customer to take it even after noticing it is not bought by that customer? Please check CC Tv footage and resolve it.
            Attached bill for reference. Thank you.
            +1 photos
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              M
              Mariyam Jeelani
              Mar 29, 2022
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              Address: Hyderabad india
              Website: www.dmartindia.com

              I got a single product which is buy 1 get 1 free in MRP price
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                I
                Info Namami Designer
                Mar 29, 2022
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                Address: surat

                I have did shopping on 8th march evening for some choclates for amt 881 from dmart pandesara and i have not taken bill in hurry fromcounter, request you to send my bill on my email id [protected]@gmail.com my mobile no is [protected], attached card payment details
                +1 photos
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                  S
                  sanskruti pashte
                  Mar 20, 2022
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                  Refund regarding my cancelled order.

                  My order no. 60725259 haven't received a refund for my cancelled order.It's been more than 15 days.
                  The customer care people are just giving one answer that you will receive your refund. We will call you sooner....
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                  S
                  Sanjay magar
                  from Pune, Maharashtra
                  Mar 15, 2022
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                  Address: Pune

                  निषेध ग्राहक दिना दिवशी डी मार्ट पद्मावती सातारारोड चा मी जाहीर निषेध करतो मी 10 मार्च रोजी सकाळी डी मार्ट सातारा रोड पद्मावती येथे शॉपिंग केली होती मी शॉपिंग केलेले बिल ऑनलाईन पद्धतीने डी-मार्ट अकाऊंट ला ट्रान्सफर केले होते तरीदेखील तेथील मूर्ख सुपरवायझर व मॅनेजर यांनी ऑनलाइन पद्धतीने बिल केले असताना देखील मी खरेदी केलेले सामान घेऊ दिले नाही व माझ्याबरोबर हुज्जत घातली माझा सकाळचा वेळ वाया गेला तसेच शॉपिंग केलेली घेऊ दिले नाही व माझे अकाउंट मधून डी-मार्ट अकाउंट ला गेलेले पैसे रिफंड केले गेले नाहीत माझी तेथील विचारला विनंती आहे की आपण त्या सुपरवायझर व मॅनेजर वर योग्य प्रकारे कारवाई करावी व कॅ पे बल असे मॅनेजर व सुपरवायझर ठेवावेत मी वारंवार तक्रार करून देखील डी-मार्ट व्यवस्थापनाने कुठलीही दखल घेतली गेली नाही म्हणून मी डी मार्ट प्रशासनाचा निषेध करत आहे
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                    H
                    hemanth_dogiparthi
                    from Ponnur, Andhra Pradesh
                    Mar 13, 2022
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                    Address: Sanath nagar hyderabad

                    Hi
                    we bought pigeon cookware set at sanath nagar hyderabad on 23/11/2021
                    it is under 1year warrenty while buying i check with one of the executive regarding induction supported, whether it is guarantee or warrenty add on some details while discussing the details dmart executive committed saying that if any issues "please bring to their branch their service centre people will take care"

                    Now the pan and kadai in the cookware set having issue that nonstick coat is getting peeled off and bottom plate got sticked out

                    today when i went to dmart sanath nagar branch they have changed their words and saying that who is the executive told you like that "identify her can you show her why they will like that" totally discussion was not fruitfull and no respect and irresponsible behaviour faced from the staff.

                    we left our cookware set in the store and came back

                    please look in to the issue
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                      M
                      Mahavaishu
                      Mar 13, 2022
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                      Address: Plama Heights, 4, 1st Main Rd, Hennur Bande, HBR Layout, Bengaluru, Karnataka 560043

                      Today (13/03/2022) I had visited the Plama Heights, 4, 1st Main Rd, Hennur Bande, HBR Layout, Bengaluru, Karnataka 560043 Dmart India. While I was at the cash counter billing my products (it may be around 11:20 a.m.), this staff called as MANJU B (she) at the cash counter, acted very rude to us and showed faces which made us really upset. There wasn't any big mistake on us but the staff could have handled the issue patiently. It was just a problem of misunderstanding as there were many people at the cash counter...this issue has to taken action of or this would hurt many customers in the future...
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        A
                        Ajay Ranadive
                        Mar 10, 2022
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                        Lately I am experiencing very poor level of customer service from dmart Mulund where there are limited counters open for checkouts even during peak hours. When enquired with the manager he mentions to have only limited staff being sanctioned..this has created a lot of mess with long queues for checkouts alongwith our toddlers.
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                          S
                          shiv shakti developers
                          Mar 9, 2022
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                          Address: Shivshakti developers kalol

                          Plz contact me your ligal department team
                          Kalol (pin-382721)
                          Gujarat
                          Mo-[protected]
                          +1 photos
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                          Sir,
                          I paid Rs.398/- to AVENUES INDIA PVT LIMITED, Mumbai, Maharastra, (CIN U72900MH2000PTC126170, Regd No. 126170 registration date 26.04.2000) on 28.06.2022 from my SBI SB Account towards purchase of two (2) pairs of Shirts on Kapadawala7 on line scheme and it is nearly 25 days that I paid amount, but I did not receive shirts so far. I did not receive reference number also.
                          Order #1221 dt 28.06.2022
                          Please see that either shirts or amount to be obtained.

                          Thank you
                          L. VENKATAPATHI RAO, My mobile no. [protected].
                          Address:
                          MeeSeva upstairs, Near Saibaba Temple, Market Road, Shapur, Hyderabad, Durgam Complex
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                            P
                            Prajakta 123
                            Mar 9, 2022
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                            My order no. Is 1522653, it is supposed to deliver on 4 march 2022. It is oit for delivery from 4 march 2022, still it is not reached at pickup point in raj shivam, dahisar east. I daily called customer service but there is no positive feedback from there side. They are not cancelled my order neither giving my order.
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                              A
                              Anilsoni5@
                              from Bhilai, Chhattisgarh
                              Mar 9, 2022
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                              Address: Asha nagar durg

                              Date of the incident =6 MARCH 2022
                              DMART AVENUE SUPERMARTS LTD ( BHILAI-490023)
                              CIN L51900MH2006PLC126473
                              They are doing scam forging with the customers by selling the product in higher price
                              ENERGY MAX OIL 1LT-MRP=145 and DMARTPRICE-150
                              They are also not selling the oils more than 5 litres
                              as my household need is more than 8 litres my told them
                              they agrued. I am attaching the bill and product with this
                              ITs my request to take action against them.
                              +3 photos
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                                N
                                nirav5682
                                Mar 5, 2022
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                                Address: Andheri east close to stn and vijay Ngr

                                Andheri east dmart near by Vijay Nagar staffs r kaamchor
                                Most of them r Roaming only nd doing timepass in der working hours
                                Store is fully loaded with staff but Many counter staffs r also not available on peak hours also at loose grains packing nd oil sections but these ppl r doing timepass by standing with each other
                                Even senior staffs r also doing time pass in der phone so wt we will expect from juniors, customers r waiting in big queues for der numbers to come in loose grains weighted
                                Management pls see in cameras nd do d needful process
                                I hv seen other suburb dmarts staffs r working very nicely with efforts
                                But this store is pathetic
                                Staff name SAMEER didn’t help me nd refused without any proper reason, pls get fired this kind of irresponsible person immediately.
                                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
                                Mar 05, 2022
                                Updated by nirav5682                                 Andheri east dmart near by Vijay Nagar staffs r kaamchor
                                Most of them r Roaming only nd doing timepass in der working hours
                                Store is fully loaded with staff but Many counter staffs r also not available on peak hours also at loose grains packing nd oil sections but these ppl r doing timepass by standing with each other
                                Even senior staffs r also doing time pass in der phone so wt we will expect from juniors, customers r waiting in big queues for der numbers to come in loose grains weighted
                                Management pls see in cameras nd do d needful process
                                I hv seen other suburb dmarts staffs r working very nicely with efforts
                                But this store is pathetic
                                Staff name SAMEER didn’t help me nd refused without any proper reason, pls get fired this kind of irresponsible person immediately.
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                                  V
                                  VINY VIKRAM DAVE
                                  Mar 3, 2022
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                                  Address: Hoshangabad road bhopal

                                  Sir/mam
                                  I VINY VIKRAM DAVE have purchased grocery items from your DMart Hoshangabad road Mall worth rupees 2190/- which I tried to pay by my karnataka bank debit card but swiping machine shows payment failure multiple times. Then mall employee suggest to pay by UPI paytm for that I reduced my billing item and payed 1971/- rupees by Paytm which was successfully paid.
                                  But after sometime the amount of 2190/- was shown in my account deducted. This incident took place 24hrs ago but amount is not yet refunded in my account.
                                  The transection proof I have attached with this mail
                                  Kindly solve my problem as soon as possible
                                  +1 photos
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                                    V
                                    VINY VIKRAM DAVE
                                    Mar 2, 2022
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                                    Address: Hoshangabad road bhopal DMart

                                    I was about to purchase grocery items from DMart bhopal Hoshangabad worth 2190/- from Karnataka bank debit card and they declined this payment so I payed by reducing my bill payment upto about 1971/- and payed by paytm.
                                    But after that the payment of 2190/- was also showing deducted from my account
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