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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated Feb 22, 2024
Complaints 1086
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Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
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400076

D-Mart / Avenue Supermarts reviews & complaints page 14

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D
Dipti Samant
Jan 13, 2022
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Item missing

My order number is 55831342 and got delivered on Friday (7th Jan) but in that 5 items were missing. I complaint against it and I received the delivery yesterday (12th Jan). Yesterday I received the pending order but in that also still one item is pending. I don’t understand who is that dumb person who is handling the order please immediately change that person as he is incapable of doing this simple clerical job. I want either refund or...
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sadhna01
Jan 13, 2022
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Exchange Policy , Employee behavior

This is regarding the policy of DMART Safilguda Hyderabad and not the amount.
1. At the customer care I went for exchange of a product but they returned the amount instead, along with deducting Rs 1.00 for every Rs.100.00 and the reason they mentioned is that it is paid through card therefore the company policy is to refund with deductions
2. When I was at the billing counter the employee at the customer care came all the...
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Divya Patil
Jan 9, 2022
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Rude staff - disrespectful

Address:Dahisar west

It very disappointing to see that how Dmart staff is behaving with their customers, at Dahisar west location.

Disrespectful, calling out names in public.

Really Disappointing to see this behaviour....
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Shreyas Sancheti
Jan 7, 2022
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Price Difference in bill amount

Address:Pathardi, Nashik

Total bill amount given to me is 2642 but the actual addition of the prices of product adds up to 2584. I have no idea where does the difference of 58 rupees went. I want a refund for the same...
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Suraj Mhadgut
from Mumbai, Maharashtra
Jan 7, 2022
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Deodorant not working

Dear Sir

I bought park avenue voyage deodorant from dmart. When I tried to use it is not working .
No perfume is released from this deo.

I am sending pics of deodorant with batch id.

Can I get replacement for the same

Regards
Suraj Mhadgut

[protected]...
+2 photos
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M
Mitul Trivedi
Jan 3, 2022
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Not Allowing handkerchief or Stall as a mask

Address:Satelite, Ahmedabad

D Mart - Satelite Ahmedabad did not allow to enter the store though fee customers were covered with handkerchief and stall (dupatta). Can you please explain this? Though the PM and Health Minister has clearly informed we can cover the face with any cotton cloth....
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rupashree naveen
Jan 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for the item not purchased wrong billing

Address:Bengaluru, Kanakapura Road

Dated 1st Jan 2022, time 6:30pm,
bill number[protected]
Cashier. NAN 123452

I had just swiped my card for 3121 Rs through axis bank debit card but not verified the items at that point of time. They have added/charged 499 for the item I have not purchased i .e BATA LDS R, can verify this from CC TV, attaching my bill, pls help me to refund my money back.

Thanks
Rupashree...
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Vinay V Tripathi
Dec 29, 2021
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Dmart

Address:Kalyan West Bail Bazar

Hi Dmart,

As a Cuatomer i think I am a king of the market, But today I visited to your Kalyan West (Bail Bazar) store wherein few of your employee-Mr Shubham and Suraj Jaiswal was so errogant. I tried to discuss with him somithing but he totally disgree to talk with us.

I belive that as a enterpreneur you have to listen you customer and have to think about customer satisfaction

Actually you people...
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sourabh88sharma
Dec 28, 2021
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Replacement electronic product

Address:kanchanbagh rajnandgaon

Ear all i am a using d mart service more than five year and buy product in multiple city like pune, dhuliya bhilai and rajnandgaon
today i want change visit rajandgaon branch for change led bulb but they are not support me they told me you can change this product in bhilai branch
kindly update
why i trust you for service and why i buy product by you
as of now i am i in Rajandgaon can i go 35 km for change this...
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Sabita koneru
Dec 24, 2021
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Unhygienic food product

Address:hno 4-116/1 manchirevula Hyderabad
Website:[email protected]

On 21st december 2021 we bought packed chips 'classic banana chips' 500 gms mfgd by pr agencies parsigutta secunderabad. the product is stale and made with bad oil which has effected the digestive system of all those who ate

dmart should stop supplying these products of the company...
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Shashidhar Rao Neredikomma
from Hyderabad, Telangana
Dec 23, 2021
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Unauthorized charges

Address:Kukatpally

Even after being directed by the courts, not to collect charges for carry bags, D mart is collecting charges....
+1 photos
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dipak kunar
from Thane, Maharashtra
Dec 14, 2021
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Product quality issue

Address:ELITRA B, 303 CASABELLA GOLD KALYAN SHILL ROAD, khidkali temple

Dear Team,

I have online purchased from dmart dated dec 12 2021 via order no 53838481 product name
Nutraj California Almonds-500G however quality is very poor its wormy inside once we open the product please arrange tonreplace or return my money in source.

Regards,
Dipak kumar
mob -[protected]...
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A
ashok tanwade
Dec 11, 2021
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Charged for carry bag

Address:Andheri east

Today I buy a grocery for Rs.5000/- and more, I was carrying a carry bags which was not sufficient to carry all the items i requested for carry bag with the delivery counter he ask me pay for it and he charged for it Rs.16/-wide the invoice no.oo3878, my question is why the customer should pay for why the consumer court not taking the be action against the D Mart...
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M
Miggi
from Jaipur, Rajasthan
Dec 10, 2021
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Double payment refunds

Dear Sir/Mam,

On 04/11/2021 I visited Dmart store at, Malviya Nagar, Jaipur around 19:00 to 20:00.
I purchased Items of Rs. 1460.78 and while doing payment with my paytm account with upi ID [protected]@paytm, I did not get confirmation message due to network issue but payment got successful. UPI transaction ID for the same is[protected].

My friend Harshit Jangid carried out payment using his debit card...
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A
Anandi Bandekar
Nov 29, 2021
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Delivery not done and no proper response

Hi I had ordered from Dmart ready for the my household items which was supposed to get delivered between 5p to 7:30pm on Monday 29th Nov. I got a msg at 7 pm on same day that order will be delivered late . I even called customer care at 9pm for the delivery update they said they cannot help as the delivery ll happen by 10pm if not it ll be delivered next day. I requested them that I have taken leave to take the delivery order as no one is...
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V
vinayak redekar
Nov 29, 2021
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Too much waiting on cash counter

Address:Karad

Too much waiting on cash counter...
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J
jaganmohanarao Varanasi
Nov 23, 2021
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About Scissors waste Product

Address:Visakhapatnam

Hi Sir,
How do you sale this kind of waste product in DMart. How can we believe you in purchasing such products which are ready to be sold. Using this scissors product nothing is working. Can't even trim the mouch . I would like to upload a review into youtube saying that how negligence that you people are paying towards keeping the low quality products with your brand name....
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Sunil K Parija
Nov 16, 2021
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Providing small carry bags

Please start providing small and lower quality carry bags for the customers who buy maximum 2 to 3 items at a time. It is very inconvenient to carry openly in hand, when we go unplanned to the mall to buy something.

Please take care and upgrade....
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Valmik_sher
from Mumbai, Maharashtra
Nov 16, 2021
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Unprofessional Staff Behaviour / Bad Experience In Dmart Ready

Address:Dmart Ready , Mumbai - 400042

My Order ID 50760800, Date-13/11/2021, Pick Point - AAIZ, Bhandup East (Mumbai) - Received Damage Product Zebronics Wireless Headphones, First Mere Brother Ney Pickup Point Se order Collect Kiya Us Samay Staff Mansi ( Oversmart Leady ) Ney Khud Package Open Karkey Headphones Check Kiye Or Kaha Headphones Working Hey Badmey Return Nahi Lenge Brother Saying Ok He Saying I Trust Dmart Products But Evening Me Headphones Problem Dene Lage Achanak...
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Sudhakar Balija
from Mumbai, Maharashtra
Nov 13, 2021
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Dmart Anantapur Staff is supporting wrong

Address:Anantapur

Sir, Dmart Anantapur Branch staff is non professional. They are arranging some reservation facility to some known customers. Customers who are in Queue are suffering to wait long time and staff is allowing/providing quick billing facility to some customers, by stopping the waiting customers. This is unfair.

If you are providing some reservation for billing, it should be known to customers. Instead, you can arrange some VIP...
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