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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Apr 9, 2026
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D-Mart / Avenue Supermarts reviews & complaints page 16

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T
tp2207
Feb 13, 2022
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Complaint about bill--wrong bill

Address: DMART RAMCHNDRAPURAM Survey no:107, 109/AA Adjecent to Balaji Gardens, Medak district Hyderabad 502302

I have visited the D-Mart located in Ramchandrapuram Hyderabad. I bought one MAMYPOKO PANTS pack which is having price is 820, But they charged the 1640. So, we checked quantity mentioned as 2. I did notice this only after reaching home when I crosschecked.
Bill is attached.

Please help on this.

Thanks in advance....
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Milesh Rathod
Feb 6, 2022
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Address: DMart Bilimora Gujarat 396321

As I buy some Biscuits and another house hold products at DMart Bilimora Gujarat 396321 and after paid bill I go for exit with my family than that Women Employee at Exit gate who only do exit stamp on Invoice do very bady and rude behaviour with me and my family.
That women is I think uneducated because she not speak politly. She even not know the how to communicate with customers.
Please check all employees of education at DMart Bilimora Gujarat 396321.
All employees of DMart Bilimora Gujarat 396321 think they are the owener of Avanue Super Market not Radhakrishnan Damani.
Feb 6, 2022
Complaint marked as Resolved 
Still my complaint not solved. Incedent happend today means 06-02-2022 6-45 PM
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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    rajeev9909
    from Kamothe, Maharashtra
    Feb 5, 2022
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    Address: Panvel

    The lady staff (Sujata) did not allow me to take shopping bag inside the shop even when I requested her to lock the bag with the plastic lock system (available with her) whereas simultaneously she allowed other customers to take locked bag inside inside the shop.

    (Her reasoning was that if there is a laptop inside only then she can accept my request)

    However I had to pick out certain valuable items from inside the bag and give it to her for keeping the same.

    This dual policy has caused an inconvenience.

    Submitted for resolution.
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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      S
      susanfpereira
      from Mumbai, Maharashtra
      Jan 31, 2022
      May 6, 2025
      This thread was updated on May 6, 2025
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      Double payment charged for the same item which has already been paid

      Dear sir / madam,
      I had made a purchase of Whiskas kitten food for which was charged alongwith the purchase of other items. The cost of the item was Rs.348/-, which was deducted from my account twice, and the quantity of item given to me was only 12 pcs. The order number to this item was 49713545.

      Some days earlier when I was going through my SB account passbook for certain verifications, I noticed the discrepancy of...
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      Harshad Maldikar
      from Mumbai, Maharashtra
      Jan 30, 2022
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      Address: 2/H/1904 Sapphire Lakeside Co Op Housing Society New Mhada Colony Next To Union bank Of India JVLR

      We have purchased loose sugar from Chandivili, Mumbai Dmart in last month while using it we found some issues like milk was spoiling and taste of food change sometimes. We didn't suspect on sugar as we thought it could be milk issue. On one occasion my nephew said sugar taste is bitter also sugar found to be clotting. I have personally tasted and found that it's acididic in taste specifically like sulphuric acid. This need to take of immediately as can cause health problems to large number of consumer.
      +2 videos
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        K
        Kantilal Mahajan
        Jan 29, 2022
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        Address: Mithila Nagari society

        I have ordered pigeon kettle but it's received damage please return or refund against that
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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          P
          PvCSekhar
          from Tirupati, Andhra Pradesh
          Jan 20, 2022
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          Address: DMart, Karkambadi, Tirupati

          I bought 2 mosquito bats from DMart. I was in a hurry so I got the items billed and left.
          After reaching home when I checked, one of the bat's was crushed.

          Next day I went to DMart to get it replaced or refunded. So I asked the manager why the mosquito bat wasn't checked before giving me. He said that they were busy so they didn't check it.

          And then the manager argues that I crushed it after purchasing! Why will I crush something I bought?

          While billing, the cashier was throwing our products. It is possible that she threw a water bottle on the bat.

          It is easy these days to blame on the consumer. He kept saying that we crushed the mosquito bat!

          Is it not their responsibility to sell us good products?
          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            R
            rituraj kotiankar
            Jan 16, 2022
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            Address: Vasai west stella

            In vasai west DMART upi payment is not accepted

            what is the point of Digital india movement
            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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              M
              Mukund M Shinde
              Jan 13, 2022
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              I had visited to Dmart, Siddapura, Whitefield, Bengaluru, on 31st Oct 2021 & shopped at Dmart . I tried paying through Google pay and my money got debited from my account. But the person at bill counter asked me to repay the payment again, as the transaction was shown as times out.
              I have emailed the customer support of Dmart and also raised complaints on different complaint centres but no response from them

              Please refund my money back (paid through Google pay ) as I have already paid for it twice.

              I have attached both the receipts and my gpay transaction details for your reference.
              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                D
                Dipti Samant
                Jan 13, 2022
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                My order number is 55831342 and got delivered on Friday (7th Jan) but in that 5 items were missing. I complaint against it and I received the delivery yesterday (12th Jan). Yesterday I received the pending order but in that also still one item is pending. I don’t understand who is that dumb person who is handling the order please immediately change that person as he is incapable of doing this simple clerical job. I want either refund or the product immediately by tomorrow otherwise I will take this to higher authorities. I am seriously fed up with this pathetic service.
                I have ordered 2 pears (4 x 125g) quantity but I received only one quantity.
                I again complaint to Dmart yesterday but no response till now.
                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                  sadhna01
                  Jan 13, 2022
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                  This is regarding the policy of DMART Safilguda Hyderabad and not the amount.
                  1. At the customer care I went for exchange of a product but they returned the amount instead, along with deducting Rs 1.00 for every Rs.100.00 and the reason they mentioned is that it is paid through card therefore the company policy is to refund with deductions
                  2. When I was at the billing counter the employee at the customer care came all the way to the billing section and talked with the cashier there in local language to give him Rs.1.00 as if it had no value. He was continuously saying this and mocking.
                  Suggestions: Do provide training to employees on how to behave with the customers.
                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                    D
                    Divya Patil
                    Jan 9, 2022
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                    Address: Dahisar west

                    It very disappointing to see that how Dmart staff is behaving with their customers, at Dahisar west location.

                    Disrespectful, calling out names in public.

                    Really Disappointing to see this behaviour.
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                      S
                      Shreyas Sancheti
                      Jan 7, 2022
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                      Address: Pathardi, Nashik

                      Total bill amount given to me is 2642 but the actual addition of the prices of product adds up to 2584. I have no idea where does the difference of 58 rupees went. I want a refund for the same
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        S
                        Suraj Mhadgut
                        from Mumbai, Maharashtra
                        Jan 7, 2022
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                        Dear Sir

                        I bought park avenue voyage deodorant from dmart. When I tried to use it is not working .
                        No perfume is released from this deo.

                        I am sending pics of deodorant with batch id.

                        Can I get replacement for the same

                        Regards
                        Suraj Mhadgut

                        [protected]
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                          J
                          Jatin Thadeser
                          from Mumbai, Maharashtra
                          Jan 5, 2022
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                          O delivery last 4 days fake company no customer support fake promise i order on 1st jan 2021 delivery date is 2 jan 2022 but they keep saying it will be deliverd within end of the day last 4 days but yet not deliverd my registerd no is [protected] jaTIN THADESAR SENIOR BHI FAKE PROMISE DE RAHE HAI MENE PREPAID ORDER DIYA WOH HI GALTI HO GAI 2 GHANTA CUSTOMER CARE ME BAT KARO KOI FAIDA NAI HAI SAB JHOTH BOL RAHE HAI
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                            Mitul Trivedi
                            Jan 3, 2022
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                            Address: Satelite, Ahmedabad

                            D Mart - Satelite Ahmedabad did not allow to enter the store though fee customers were covered with handkerchief and stall (dupatta). Can you please explain this? Though the PM and Health Minister has clearly informed we can cover the face with any cotton cloth.
                            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                              R
                              rupashree naveen
                              Jan 2, 2022
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                              Resolved

                              Address: Bengaluru, Kanakapura Road

                              Dated 1st Jan 2022, time 6:30pm,
                              bill number[protected]
                              Cashier. NAN 123452

                              I had just swiped my card for 3121 Rs through axis bank debit card but not verified the items at that point of time. They have added/charged 499 for the item I have not purchased i .e BATA LDS R, can verify this from CC TV, attaching my bill, pls help me to refund my money back.

                              Thanks
                              Rupashree
                              Jan 2, 2022
                              Complaint marked as Resolved 
                              They have reached out to me on my mobile number and are ready to refund my money back.Thanks for the help
                              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                V
                                Vinay V Tripathi
                                Dec 29, 2021
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                                Address: Kalyan West Bail Bazar

                                Hi Dmart,

                                As a Cuatomer i think I am a king of the market, But today I visited to your Kalyan West (Bail Bazar) store wherein few of your employee-Mr Shubham and Suraj Jaiswal was so errogant. I tried to discuss with him somithing but he totally disgree to talk with us.

                                I belive that as a enterpreneur you have to listen you customer and have to think about customer satisfaction

                                Actually you people are hiring a bunch of stupid people who are not awqre how to talk and behave.

                                Regards,
                                Vinay Tripathi
                                M-[protected]
                                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                  S
                                  sourabh88sharma
                                  Dec 28, 2021
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                                  Address: kanchanbagh rajnandgaon

                                  Ear all i am a using d mart service more than five year and buy product in multiple city like pune, dhuliya bhilai and rajnandgaon
                                  today i want change visit rajandgaon branch for change led bulb but they are not support me they told me you can change this product in bhilai branch
                                  kindly update
                                  why i trust you for service and why i buy product by you
                                  as of now i am i in Rajandgaon can i go 35 km for change this bulb
                                  in rajnandgaon many time i facing problem but today i shear with you
                                  i hope you understate customer problem and you do the needful

                                  all detail
                                  meet with gyatri sahu Cashier
                                  09-0042
                                  10/01/2020 or 10/02/2020

                                  thanks and regard
                                  sourabnh sharma
                                  [protected]
                                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                    S
                                    Sabita koneru
                                    Dec 24, 2021
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                                    Address: hno 4-116/1 manchirevula Hyderabad
                                    Website: [email protected]

                                    On 21st december 2021 we bought packed chips 'classic banana chips' 500 gms mfgd by pr agencies parsigutta secunderabad. the product is stale and made with bad oil which has effected the digestive system of all those who ate

                                    dmart should stop supplying these products of the company
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