D-Mart / Avenue Supermarts Complaints & Reviews

Even after being directed by the courts, not to collect charges for carry bags, D mart is collecting charges.

Dear Team,

I have online purchased from dmart dated dec 12 2021 via order no 53838481 product name
Nutraj California Almonds-500G however quality is very poor its wormy inside once we open the product please arrange tonreplace or return my money in source.

Regards,
Dipak kumar
mob -[protected]

Today I buy a grocery for Rs.5000/- and more, I was carrying a carry bags which was not sufficient to carry all the items i requested for carry bag with the delivery counter he ask me pay for it and he charged for it Rs.16/-wide the invoice no.oo3878, my question is why the customer should pay for why the consumer court not taking the be action against the D Mart

Dear Sir/Mam,

On 04/11/2021 I visited Dmart store at, Malviya Nagar, Jaipur around 19:00 to 20:00.
I purchased Items of Rs. 1460.78 and while doing payment with my paytm account with upi ID [protected]@paytm, I did not get confirmation message due to network issue but payment got successful. UPI transaction ID for the same is[protected].

My friend Harshit Jangid carried out payment using his debit card No. [protected] with transaction ID [protected].

Can you please look into this as for one bill similar amount deducted twice.

Hope to get solution for this issue.

Thank you

Hi I had ordered from Dmart ready for the my household items which was supposed to get delivered between 5p to 7:30pm on Monday 29th Nov. I got a msg at 7 pm on same day that order will be delivered late . I even called customer care at 9pm for the delivery update they said they cannot help as the delivery ll happen by 10pm if not it ll be delivered next day. I requested them that I have taken leave to take the delivery order as no one is at home post that but the customer representative didn't bothered. I got message at 10:15 pm stating my order cannot be delivered. Is this how the treatment given to the customer. They should atleast have courtesy to respond properly.
UNDELIVERED: We were unable to deliver your Order# 52546025. We will attempt to deliver your order in the same time slot tomorrow. For assistance call[protected], all days between 7 AM to 10 PM. - DMart Ready

Too much waiting on cash counter

Hi Sir,
How do you sale this kind of waste product in DMart. How can we believe you in purchasing such products which are ready to be sold. Using this scissors product nothing is working. Can't even trim the mouch . I would like to upload a review into youtube saying that how negligence that you people are paying towards keeping the low quality products with your brand name.

Please start providing small and lower quality carry bags for the customers who buy maximum 2 to 3 items at a time. It is very inconvenient to carry openly in hand, when we go unplanned to the mall to buy something.

Please take care and upgrade.

My Order ID 50760800, Date-13/11/2021, Pick Point - AAIZ, Bhandup East (Mumbai) - Received Damage Product Zebronics Wireless Headphones, First Mere Brother Ney Pickup Point Se order Collect Kiya Us Samay Staff Mansi ( Oversmart Leady ) Ney Khud Package Open Karkey Headphones Check Kiye Or Kaha Headphones Working Hey Badmey Return Nahi Lenge Brother Saying Ok He Saying I Trust Dmart Products But Evening Me Headphones Problem Dene Lage Achanak Se Left Side Ear Headphones Not Working Properly Mene Pickup Point Pey Inform Kiya Product Return Regarding Request Ki Because 7 Days Ke Andar Refund Policy Thi But Mere Brother Se Staff Mansi Ne Rudely Mana Kar Diya Me CC Mey Call Kar next Day Inform Kiya Really Customer Care Person Ne Meri Help Ki Unhoney Mail Kiya Pick Point Pey Item Collect & Amt Refund Regarding But Again (Oversmart Girl Mansi) Staff Refused Customer Care Mail Request And Saying Hamare CH Ney Product Accept Karney Se Mana Kiya He Very Disappointed This Time Again CH & Staff Mansi Unprofessional Behaviour Finally I Call CC He Saying Sir Mey Pickup Point Se Bat Karta Hu & Product Return Lene Kahita Hu Finally She Accepting Product But This Time Also She Passed Wrong Comments My Order Regarding To another Staff . She Vesting My Two Days Please Take Care Dmar Service Really Good & Helpful But Kuch Unprofessional Staff Key Vajhase Service Or Brand Name Kharab Hota Hey Please Provide Proper Training & to Staff Mansi The Unprofessional Leady & Oversmart, Rude Person, Thank You So Much Again Online Customer Care Service

Sir, Dmart Anantapur Branch staff is non professional. They are arranging some reservation facility to some known customers. Customers who are in Queue are suffering to wait long time and staff is allowing/providing quick billing facility to some customers, by stopping the waiting customers. This is unfair.

If you are providing some reservation for billing, it should be known to customers. Instead, you can arrange some VIP billing counter, to facilitate for staff and other VIP customers.

My Bill Number:[protected]
Bill Date: 09/11/2021 8:36AM (correct time is 1.35pm)
Vou.No: S[protected]
Cashier: NEE/19849

regards,
Sudhakar Balija

I had visited to Dmart, Siddapura, Whitefield, Bengaluru, on 31st Oct 2021 & shopped at Dmart . I tried paying through Google pay and my money got debited from my account. But the person at bill counter asked me to repay the payment again, as the transaction was shown as times out.

Please refund my money back (paid through Google pay ) as I have already paid for it twice.

I have attached both the receipts and my gpay transaction details for your reference.

My order no is 50925564...my amount got deducted but my order showing payment failed in d mart application.kindly help.

We have purchased certain items (sweets) for my employees from D-mart, , Pithampur, Dhar, 454775., on 03rd November 2021
Bill No.[protected]
Vou.No. - S[protected]
Cashier - NDA/245042
As the GST was to be levied, I had requested the Cash counter to add my GST no in the bill. He didn't understood so rightly called Supervisor, who said NO such system is there and billing is only done On purchase of 1 Lac....

I purcjased Refking soyabin oil from your Aurangabad Dargah road Mall
I buy because its Soyabin oil but its totaly pam oil so i request you please resolved my this complaint

I bought this product today but it tastes bad and the product seems old.
I bought it for 299, my money is wasted.
No one is going to eat that.

I bought this product today but it tastes bad and the product seems old.
I bought it for 299, my money is wasted.
No one is eating that.

Had visited today dombivli bhopar dmart store, store timming was 6am to 12 but what the use of that when billing counters are not operated shopping time took 20-25 mins but for billing it took 1 hour and when contacted manager why the billing counters are not operated he said that there is no staff, if there is no staff then why are you opening store early, after getting to billing the billing person dosent know how to operate pos machine saying me that you card is not is use is this kind of staff kept in service industries

I have bought 4 packets of above product but the product seems to be very old so I checked the manufacturing date but date is of October only.
The company has put current manufacturing date for a stale product. All my other material is gone waste because of your product.
Request you to take action against the same and give compensation to me.

Actually yesterday I purchase Amul rasmali product worth rs₹145 nd it's taste was very bad I think it's to old product or its expired

As per my experience in Dmart sangli 416416 maharashtra, from last 1 months nothing any single piece of dhanalaxmi dhoop rs, 15/- I asked to that branch manager to please available the stock of dhanalaxmi dhoop, But he can't looking at my problem,