D-Mart / Avenue Supermarts Complaints & Reviews

I made a purchase of 5000 and tried gpay mode of payment. However staff mentioned that the servers were down and hence the payment would not be processed. Hence, we made a cash payment. Later, the initial gpay payment was also deducted from my account! I have paid 10000 instead of 5000! Please arrange for my refund!

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Address: Khammam

I haven't take any kurti pants but he has billed me with extra 399...

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Address: Sky Hill mauli chowk shirgaon Badlapur east

With reference to above subject, there is no Home Delivery at Chikloli Outlet Badlapur east, creating unnecessary trouble to customer.

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Address: Kanakpura road D mart

Doormat MFiber an item on my bill has quantity = 2, but i purchased only one.
I purchased in D mart kanakpura road at 6:45 .
So if you could refund me the money or any coupon to use.

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Address: Dmart Miyapur Hyderabad

Dmart Miyapur opposite of RV Dharmista building is a total messy place.
I don't understand why is it like that with so many staff.
Shortage off trolleys, misbehavior of staff and system errors when there's a huge line waiting to reach the billing counter.
It's frustrating and irritating too.
It's high time that you think about this one.
Also do focus on crowd management in the times of Covid, which should be monitored. No sanitization is followed, no distancing. Please work on your quality of service.

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Hadapsar Dmart open time is not fix, It will be open as per his convince not think about customer prospective. Need to fix the time. Sometimes open on 5am sometimes 6am sometimes 7am. Employees are not behavior is not good at all... They are behaving like opener of Dmart.

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Address: H no8438D Street no5 Road, East Balaji Hills Boduppal, Uppal K V Rangareddy District

My savings bank account number debited when i have done payment through swiping machine Rs4781 dated[protected]. but your staff said that we have not received the amount. they have registered a complaint on[protected] Rs4781. we have sent complaint to the swiping machine supplied team.d mart team says thery have not given any reply. i have not received any phone call from d mart ramanthapur hyderabad. i have gone to d mart ramanthapur on 30, 31st aug. i attach herewith the slip given by the d mart ramanthapur hyderabad and statement of account debited to my account. i request you to credit the amount to my account immediate. my ph no.[protected] my mail id.[protected]@gmail.com. My name. kethavath sampath kumar naik

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Goods are not being deliver to my door step and delivery boy speak rudely. Behave like we are given goods at free of cost.

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Address: Dmart Rajahmundry NH NO.5,HUKUMPETA RAJAHMUNDRY EAST GODAVARI 533107

I have bought some items in Dmart.In that case the seller must give free bags.Dmart charges the free bag also So u have look out that.

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When you don't offer a service please don't put the hoarding or signboards, On Aug 19, 2021, you were accepting the UPI payments, today I was standing in the queue for 1 hour where the signboard shows accepting UPI payments, but when the billing is done and in the payment process how can you say we are not accepting UPI payments. The worst part is suggesting ask some other customer to pay your bill and pay to them. Do you guys think customers are dumb and you can play around. I wonder what kind of customer service you offer.

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Address: Mira rd

I paid online but dmart worker dont recieve ..so whts my problem ..i wasted my time n have money but dont got anythng
Ssrly
If your upi is not workng then uh should say no to customer while dng gpay

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Address: Bldg no. 9 Room 604, Sonam Pushpanjali, CHS Ltd, Old Golden Nest Ph 3, Mira Bhatander Road

Dear Team,
Purchased Crave Eatables Bachubhai's Kaju Katli on Buy One Get One from Dmart Bhayandar West, but when reached home and cross checked the bill MRP printed on the Box is Rs 550/-[Dt of Packaging & Batch no. 12/08 /2021 (CKVLO)], where as we have been billed for Rs 598/-(Bill no.[protected]
This amounts to deficiency in service and unfair trade practice under the Consumer Protection Act
Kindly get this addressed and resolved on priority

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Dear sir, the parking facility for bike is at back of the store in hosur branch that too in underground which was very steep to go in and not safe enough, as physically disabled person its not safe to go to underground for parking in this corona pandemic no ventilation also. SOLUTION : Atleast divide the parking facility in front of the store by half for cars and half for bikes in open space...thanking you.

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Address: badlapur west

Sir,
from last three days i am suffering food poisoning due to cofee which i buy from badlapur west store. because of that contineous fever and Pitta itching scratches on whole body . which is due to outdated coffee as its last date of consumption is may 2021. who is responsible for my pain and loss. I request you to check every item in your store and return my money otherwise i will move to further legal process.
Amar Bharat Bhopi
[protected]
[protected]@gmail.com

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Address: Sarjapur

We purchased mosquito bat on 31 july 2021 ..bill number[protected]_005283 ..we took bat and looking for product check in the department on that tym we didn't find any staff on the floor..and someone suggested us that they r going to check at the tym of billing..die to heavy crowd thay didn't do checking..we came to home and checked bat on 10 th of aug
..it was not at all working..so we called customer care of sarjapur store we didn't get proper response from both depertment manager and customer care executive..looks very pathetic..and we r regular customer we shop more then 5k everymonth..

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I want to given complaint against order no. 41002707 which I booked on 5th August 2021 and which was supposed to deliver on 8th August but Dmart failed to deliver on that day. Next Day around 1220 PM Dmart delivery person came but he also delivered only 21 items out of 29. 8 items still not delivered. In these 2 days I called Dmart customer care / delivery person around 6 to 7 times. But no action taken from Dmart customer care service. 2days passed after giving complaint but still I didn't get my remaining order yet.very very pathetic service.

Aug 10, 2021

Complaint marked as Resolved

My complaint is not resolved yet. No action taken yet from Dmart. I didn't get my remaining items yet. Then how you mentioned it's resolved without taking any action

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Aug 10, 2021

Updated by Isha Raikar Just by mentioning resolved it's not get actually resolved, for that you have to take necessary action which you people are not taking. I am following with your customer service from last 3 days but no action taken yet.

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Address: DINDIGUL, TAMILNADU

Sir I purchased grocery items for Rs.659/-. on 08.08.2021 through POS transaction at DINDIGUL branch. First i swiped canara bank debit card but POS machine showed transaction declined. After that i used another SBI debit card to swipe, transaction successful and amount Rs.659/- also debited from my SBI account. Meanwhile first swiped canara bank debit card also amount Rs.659/-deducted and received message to my mobile.kindly arrange to refund the excess debited Rs.659/- to me

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Address: 20-5-232/1 shah ali banda hyderabad 500065

I tried calling on the phone no as well as i tried emailing the address mentioned over the product i purchased this product on 05jul from DMART HYDERGUDA HYDERABAD since it was precharged i had used it once and then when i put it on charging it is not getting charged and now there is no charging at all it is not working since opening, i informed the dmart hyderguda they directed me to contact on the no mentioned since then no resolution i...

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Address: Khar

Hi,

I have been following up with smart from last 20days for refund of ky money which done via barcode scan pay, by mistakenly double payment was done.

No one has ever turned up or even bothered to call back addressing my concern.

Very bad service, I have been shopping from smart since more than a decade, but now I have to opt for alternative.

Pls call back or refund my money or else I will approach to cosumer court., As I do have all recordings of dnart customer care .

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J

Jennifer Mendes

Nov 8, 2021

I had made a purchase on 1st week of oct. To which dmart did a double payment... However on the same day I raised a complaint for the first time n there after I have raised three more complaint.. No response.. This is harassment to customers
Last ticket no is[protected]

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Address: Nallagandla Hyderabad - 500019

Website: consumercomplaints.in

We have purchased Sunpure sunflower oil at Nallagandla DMart Hyderabad-500019 Telangana, as per said product has been showing 726/-Rs, billing has been updated 805/-Rs. Discussed with concern d-mart team said it's not a billing mistake, it's bar code mistake and they told it's not yet changed price code board, We have not satisfied concerns please re-solve the same and further clarification.

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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts reviews & complaints page 19

Upi payment failure

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Adding extra amount to bill without buying one

No Home Delivery

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The bill is wrongly generated

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Always messy

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Regarding opening Time

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Account debited on 29-08-2021 but not refunded even after 2 days Rs4781

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Home delivery of goods

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Tacking charges on free bag

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Insulting Customer and Wasting their time

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Payment went but not shown

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Over charged on MRP in buy 1 get 1

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Bike and car parking

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Food poisoning due to outdated coffee from your badlapur west dmart

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Mosquito bat not working = not getting proper response from manager sarjapur store

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Complaint about Dmart home delivery

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Debited money in pos machine and refund request

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DGZ AT 129C trimmer not getting charge since opening of the sealed cover

Refund of double payment done

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Product showing 726/-Rs,billing as updated 805/-Rs

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