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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Apr 9, 2026
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84
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D-Mart / Avenue Supermarts reviews & complaints page 22

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V
Vicky1584
May 12, 2021
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Order I'd no:[protected]
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    laxshu
    May 11, 2021
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    Address: Vindhya vasini dham,A bld B wing,R.no.308,Navghar cross road,Bhayandar east,Thane

    Order following.
    Premia sugar 5 kg qty 1,
    detergent powder tide ( jasmine) 6 kg qty 1

    Received following items.
    Swaad refined Soyabean oil qty 3,
    Mother dairy ghee 1L qty 1

    Order no.32955119
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
    May 11, 2021
    Updated by laxshu     Order no.32955119

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      L
      Lynn Rod
      May 11, 2021
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      Website: Dmart ready app

      Please find the below screenshot of my successful transaction done from gpay for my Order id 32834440

      Kindly revert back and help me either by refunding my money or placing my order.

      My bank statements show the amount deducted as well and there is no reverse transaction that I see.

      Please find the attached. Kindly revert ASAP
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        A
        arun sobh
        May 10, 2021
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        We purchase many poko pants .in D-mart .daman vapi .only 1 pic purchase but the biller add 2 nos mamypoko pants .
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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          S
          suneetap
          May 10, 2021
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          Address: Vinayak Nagar, Lane No.1, New Sangvi, Pune 411027

          I need home delivery to new sangvi Pune but the time slot is not activated so cannot place an order

          could you help me place my order
          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            S
            SD_H
            May 10, 2021
            Resolved
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            Resolved

            Order not delivered by Dmart and no refund

            Address: Ward No 1, Arc Plaza, ARC Plaza, Mahadev Nagar - Manjri Budruk Shop No. 1, 2 & 3, Mahadeonagar, Manjari Budruk, Pune, Maharashtra 412307, India
            Website: www.dmart.in

            Order no 30672511 was scheduled for 25th April, but they have not delivered it and cancelled it later. but i do not see a refund for the same yet. Nobody is replying on the follow up emails. Dmart is not initiating refund....
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            Sspm
            May 9, 2021
            Resolved
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            Resolved

            I have placed an order on 8th May pay and the amount and paid through netbanking . The amount got deducted from my bank but the order dint get placed. I also tried connecting with the customer care and dropped an email but no response so far.
            Date of Order - 8th may 2021.
            Order no.[protected]
            Amount paid - Rs 2021.89
            May 10, 2021
            Complaint marked as Resolved 
            I received a refund for the amount
            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            Actually I made payment by debit card. Cashier told me that payment is failed. So make again payment, so I do it.
            After coming home I received email that first payment also successful. So I paid 2 times. Please help me how to get my first bill payment. Kindly help me.
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              A
              AmolDeore
              May 8, 2021
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              Address: Charan Heights, Ambegaon Budhrukh - Pune Shop No. 01 Survey No. 2/1/1, Ambegaon BK, Budhrukh, Maharashtra 411046

              I order online using dmart app and order is pickup by self but when I came to home and check all item list then multiples items are missing in order and full money get deducted.
              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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              Order id 29827190
              Missing product from order,
              180632Cadbury Dairy Milk Silk Rost
              180620Morde Dark Compound- 400Gm
              040690Gowardhan Paneer Classic
              Block-200gm
              200811Panjwani Skinwala Sing 500Gm
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                P
                Padmini Chavan
                May 7, 2021
                Resolved
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                Resolved

                Address: Sachin Mhatre, Aagashi, Mhatre Wadi, Virar West, Taluka Vasai, District Palghar, Next to Shushrusha Hospital

                Hi,

                I have placed order on 30th May 2021, which was expected to deliver by 2nd May 2021. I have not yet got the delivery of the same. Order No. 31625502

                I even don't have an option of cancellation of order, neither anyone answer your customer service number.

                Luckily once got connected to customer service number on 5th May, where I have got reply, that the order will be deliver by end of day, but eventually got message in the evening that there will be delay in delivery.

                Pls look in to this urgently or update the status of delivery or atleast cancel the order & refund my money.
                May 9, 2021
                Complaint marked as Resolved 
                Got delivery on 9th May
                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
                May 07, 2021
                Updated by Padmini Chavan                 .
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                  8
                  8108542252
                  May 6, 2021
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                  I have placed my order on 2nd May 2021 and expected delivery date given was 4th May 2021 but my order is not yet delivered

                  Order_No: 31806667
                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                    I
                    Isha Sahu
                    May 6, 2021
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                    Address: Mumbai 400072, Andheri east , Sakinaka

                    I ordered my groceries from Dmart Ready app and also made an online payment via net banking, the amount got deducted from the bank account but due to some reason in the app it's showing that my payment was unsuccessful, I even tried calling the customer care but there was no response!
                    Please resolve the issue as soon as possible.

                    My Order number is 29185626
                    Purchase Date is 5-May-2021
                    Total amount is ₹1987
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
                    View replies
                    Dear team,

                    I, Mrs. Audrey Girish Tulsankar, had placed an order no: 33630920 amounting to Rs. 693/- on[protected] at 8:30 a.m. on your Dmart ready App using Googlepay. The amount has been successfully debited from my account, however, it is showing as "payment failed" on your app.
                    Requesting you to kindly look into the matter at the earliest, as it is, it's very difficult to find an empty slot for delivery on your app. Looking forward for a resolution asap.

                    Note: I have also attached the payment screenshot for your perusal.

                    Thanks & regards,
                    Audrey Girish Tulsankar
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                      A
                      Abhishek-555
                      May 5, 2021
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                      Order show undelivered
                      all customer lines are busy
                      Today is 5th may still did not recieved
                      Please resolve this issue
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        Libraboyrakesh
                        May 4, 2021
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                        Address: Sangvi heights shop number 5 and 6 upper ground floor antophill Wadala Mumbai 400037

                        I order a pick up from smart link by online pay platform I did payment by google pay my amount was debited from my bank and credited toward BillDesk of dmart I have all the messages of Transaction complete but still dmart showing order cancelled
                        My order I'd of dmart is 32194403
                        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
                        May 04, 2021
                        Updated by Libraboyrakesh                         Still not resolved

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                          S
                          Sarang Patel
                          May 3, 2021
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                          Duplicate bill required

                          I want to duplicate bill copy. As original bill is misplaced and I have made payment through credit card. So please contact me to send duplicate bill copy as clothes bought are to be replaced...
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                          Akshata S
                          May 2, 2021
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                          Resolved

                          I had placed my order on 28th April and the payment is already done. I was supposed to receive the order on 2nd May between 8AM to 7PM, yet no signals of delivery. The customer service is also not responding.

                          Order no. - #31592594
                          May 3, 2021
                          Complaint marked as Resolved 
                          Received the order today
                          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                            F
                            Fizza shaikh
                            May 2, 2021
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                            Dmart ready customer care service is worst I made an order for 1612 nd paid through Google pay money was deducted but order was failed I want my refund amount I tried calling 20 times still there was no single answer from the customer care how can I get my refund back ??even I wrote an email still no response
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                              R
                              Rohini Bane
                              May 1, 2021
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                              Address: dombivali

                              I sir myself rohini bane from dombivali, on 1/05/2021 i have purchased some item from dombivali dmart after reached home we make panner sabji but it tasted bitter when i saw its expiry date the i realised its expired, how could you sell expired product it is harmed for health.I request you to give my refund
                              Bill number:[protected]
                              HSN-040610
                              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                D
                                Digal Shah
                                May 1, 2021
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                                Address: Dombivli D-mart

                                Hi,

                                I have been visited in D-mart of Dombivli east where at entry level Mr.Ajay Darekar is mis-behaving with customers.

                                Request to take a action on the same

                                Digal
                                [protected]
                                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                  S
                                  Saee K
                                  Apr 30, 2021
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                                  Address: Sahakarnagar, Pune 411009
                                  Website: Dmart Ready app

                                  This is in accordance to order no. 31526443 dated 30 April 2021. The payment has been successfully done through Gpay for Rs. 2763/- but in order status it shows that the payment failed and showing retry payment. The Google transaction ID for the payment is CICAgOD47eyvDg. Please resolve the issue ASAP.
                                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                    A
                                    Ankitagarwal654
                                    from Mumbai, Maharashtra
                                    Apr 28, 2021
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                                    Website: Www.dmart.in

                                    I was expecting delivery on 26/apr/2021 however there is no communication of when it will get deliver my products. I tried contacting to customer care but there no answer of calls. I had tried calling them 17 times but it always got disconnect after mins and some seconds when i m on waiting on ivr for customer care.
                                    Order 20135644
                                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                    But still there is no call back or action on this
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                                    Either deliver th product or refund the amount
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