D-Mart / Avenue Supermarts Complaints & Reviews

Dear Team,
I undersign purchase kirana from D mart Virar and while doing payment on counter told to do redeem points from my credit card. Instead of redemption of points the Dmart office boy wipe my credit card and payment deducted from my credit card balance and charge are applied.

The matter raise with manager and explain the story. The manager rudely tell me that there is no option for redemption of points in D mart.
It is suggested to educate staff and manager.How to talk and resolve the complain

Regards
customer
Darshan bokade
Mobile [protected]

Hello,

This has reference to a matter regarding the disclosure of personal information at a D-Mart refund counter.

I wanted to refund a product for which the executive at the refund section needed my personal information like mobile number, address, name. I refused to provide the details, as the bill contained the necessary details of the product.

The executive informed me that it is a policy of D-Mart for processing a refund. How can a supermarket mandate me to disclose personal information just for a product refund? It should be completely optional as I had a valid bill, and I was refunding a product well within the timeline.

Sharing the details :
Location- D-Mart supermarket, Nerul Sector 21, Navi Mumbai
Bill No[protected]
Bill Date- 17th March 21

The policy needs to be revoked, as disclosing personal information to a third party is a choice and should not be coerced.

Product is damaged from inside

I have visited Dmart Mulund few minutes back, and shocking to see that many employees and customers not following protocol. Neither employees nor customers wearing mask, and there was no precautionary warning or announcement during my stay.

I contacted Rajiv Kapoor Manager at store, but to my surprise he showed his inability to control customers.

Few of the pictures taken at Dmart attached herewith.

Pls take immediate action to control else we might loose many innocent lives because of spreading coronavirus.

Today, I visited DMart, Bangarda Branch in Indore and purchased few groceries and the transaction was done through UPI payment Paytm app from Axis bank. Amount of Rs 1907.5/- has been debited from my Axis Bank account and shows that payment is done to [protected]@icici. but still ‘Dmart Staff’ telling that they did not received any details about the payment. UPI app notification showing that Payment is done to [protected]@icici (UPI ref ID[protected] is attached herewith for your reference.

Trying to contact both Dmart as well as bill desk/ both are not traceable.

Request you to please help me get a refund for my money as soon as possible, Thanks..

I bought a pair of trousers today and the zip trail is spoilt . Will I be allowed to exchange it by tomorrow?

Today, as i waited at the popcorn counter in line for buying some chesse flavoured popcorn after 20 min of wait finally my turn arrived and i ordered it, but instead of serving me my order, the employee she gave it to other guys who was not even waited in line the last remaining popcorn, As i told off to the employee, instead of apologizing sge argued with me and reversed blame me for not waiting in line and created a seen. I have never been soo humiliated ever!

Hi team,

I would like to large a complaint on DMART / Avenue Supermarkets Limited, Naga annasuya arcade, Beside Swathy Function hall, Malakpet, Main Road, Hyderabad - 500038. I have purchased couple of line items at the above said branch while billing at the bill counter leady (Ms. Priya, Counter No.5) has charged me Rs. 16 towards carry bag to carry the purchased material. When I was requesting about the free carry bag, she was very rude and she did not agreed to give me free carry bad to carry the purchased items.

Hence, I would request you to kindly look into this and do the needful.

Dear Sir/Mam
D mart Bhilwara (Raj.

Sub: Request for Exchange Lunch Box, due to Lunch Box purchase but This Lunch box break in side packing

I have purchase Lot of item from D mart Bhilwara Raj. But One item Lunch box break in side. so i want exchange this Lunch Box. Details are as under :

Bill No.[protected]
DT : 01/03/2020
Vou NO S[protected]

Cashier : DLK/116224

iTEM Detials : SL Lunch Box 6527

I humble request pl, exchange this lunch box as per policy

Manoj Dewani
[protected]

Billing details missing

Hi,

Today I visited the D-Mart NSL branch at Malaysian Township in Kukatpally, Hyderabad. I purchased items worth Rs.594/- but the transaction amount was debited multiple items. I paid the amount through the ICICI UPI payment but the amount was debited 5 times. Due to this issue I approached to Manager but he talked very much rudely about this issue.Bank statement is clearly showing that transaction was completed at D-Mart but he replied we are not responsible for this and it's not for our concern ask your bank about this issue. He could not have proper common sense to talk with customers especially lady customers. Please give the proper training to him how to talk with customers that would be good for business.

I am very much disappointed about manager behaviour. I faced very much bad experience at D-Mart.

Please check your transaction once & let me know so that i can also contact with bank. Please find the attached images for your reference.

Hi,
Today i visited dmart muralinagar, visakhapatnam between 11.30am to 12.30pm. Went to card only kiosk as pos issue staff asked me to pay through upi phone pe, i did paid through phone pe at 12.11 as transaction successful message from phone pe, but staff argued to pay in cash as they did not receive it into their account, i was shown my account statement by opening netbanking, also shown my sms that proves my payment successful...

When I was going to tanuku d mart security &manager, I buy language bag in kakinada, that bag has not deposited, talking rudley, unparliamentary, so take action about .tnq

I lost my bill of dmart store, hoshangabad road
bhopal dated 7.2.2021. Please help me retrieve my bill. Thanks

I was billed twice for a product. Gowardhan premium 1 lt. Price 509. I bought one but was billed twice

Hi support, I visited the DMart madhurwada for the very first time, when bought full list of items. For monthly ration, I wasn't knew that the home delivery us not available, hence I requested for dummy bag, to carry all Kiribati items, then during my interaction with managers, they informed me, you buy or leave you may buy 14000 rs, but we don't provide the dummy used bags. But where as in bangalore in such situations the team was proactive. This sort of response is quite versatile, makes me to think twice to re visit, I like D mart...very much.
Thanking you.

I am from gujrat ahmedabad nava naroda and I complain from sir Tushar phadke He was forced me to resign letter he says resign

Me...as...a girl packer... Today I did a mistake in a cash counter . For that my officer had treated so rudely, very harshly... .He said that... " For your face you cannot able to take the opening balnce at all "( in regional language) . He don't know... How to talk with girl's staff at all...! 😭... He also said that " Give complaint to whom ever do you want...!😡 I won't fear at all ", while iam Crying😭.

Even before entering dmart they are asking 120/- parking charges..
What if we just buy something and leave in half an hr..before there used to be free parking for 2 hrs if we show the bill
This is in virumgambakkam dmart..
So we left the place without entering!!...

I buyed one non-stick real kitchen cookware set but in bill it was wrongly noticed as 2 . But have took one . I want my money back. I noticed that correction after going home