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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated Feb 22, 2024
Complaints 1086
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400076

D-Mart / Avenue Supermarts reviews & complaints page 24

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Address:Dmart new panvel

Dear Team,

This is inform you yesterday I bought geep vapouriser with the tax invoice number [protected] dated 10/10/2020 which wen i operated as the written procedure the wire got burst in my hand it got burnt and my house was full of smoke due to this the switch of my bedroom got short circuit and now it’s not operational this kind of health hazard product is seriously not acceptable by such brand hence i am really...
+3 photos
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Q
Qureshi Chahat
from Delhi, Delhi
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Double payment

Address:Dmat Nanded city pune

They don't have good IT facilities. The system is very slow. I have done 6k payment online via google pay, but that was not reflecting in their system. Balance already deducted from my account but they are unable to provide bills due to system error. So I paid again through another card then only I can release the particulars. As per the person who is handling the counter, within one weak I will get back the amount 6k.Hope I will.
But...
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A
Asadullah Shah Ahmed Raza
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Refund

Address:Dmart jalgaon branch

Date : 2020/09/28
Time : 13:27:59
Client Id : 152122
Batch Id : 11067
Roc : 115
Respond Timed Out
Please check
This is my receipt copy I have purchased grocery of amount approximately e 7989 rupees. I have made payment through phonepe and the transaction was successful but the the employee said that it was failed and he took liquid cash from me I have come complaint to the manager of the branch...
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B
bhures
from Delhi, Delhi
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Double payment for today's shopping

Two times payment for dmart upi & credit card...
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M
Maria michael facts wizard
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No entry for children and laptop holders

Address:A-29, Galaxy City, Bhopal

I am Michael from Bhopal. Last time I went to Kolar DMart with my laptop from office. The staffs didn't allow me to enter inside with laptop. I had to go back empty hand for 18 km to my home. Today I came with my child and they did not allow me to enter inside with my child. Not only me, there are many with children not able to enter inside. The way your staffs behave also is not good. This always happens only in DMart in Kolar, Bhopal. If...
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A
ABIRAM PRASAD
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Insects inside Rava

Very sad to see insects inside 1kg Rva packet, though the product is expired didn't expect such a low quality stuff...
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B
Bharath samaranikandriga
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Kimia Crown Dates

Address:AIR Bypass Rd, Bairagi patteda, Tirupati, Andhra Pradesh 517501

Sir,

I have purchased Kimia Crown date at Dmart having branch at AIR Bypass Rd, Bairagi patteda, Tirupati, Andhra Pradesh 517501 on September 26, 2020. After opening the sealed box of the dates I found out that such product was fungi infected and it was oily and sticky also which made the product not fit for consume.

I did contacted the customer care of kimia dates where the customer executive initially suggested...
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Address:Vikas Nagar, Dehu Road, Pimpri Chinchwad, Pune-412101

I, Rahul Bhagat am a resident of Ravet, Pune (412101) and raised an online order with Order ID 20528595 on 5th Sep 2020 for some of the grocery items. The promised delivery date was 9th Sep 2020 which was acceptable to me and hence I confirmed the order with pre-payment which includes delivery charges of Rs. 129.45.

On 9th Sep 2020, I received the message saying that the order will be delivered today. But, to my surprise, neither...
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A
ashwin rage
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my 5 kg. ghee was not delivered.

I ordered from dmart ready.
My order no. Was 20859964. Since the number of items where big so i told the delivery boy that i will keep some items at home and return in sometime. After returning the delivery boy told he counted and all the items were delivered. Now, since becoz of corona we wash all the items so while washing i cross checked and found my ghee were missing. I tried calling the delivery boy his number was switched off....
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A
avinashCS
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made but failed at dmart

Address:Dmart Mumbai pune

Hi team,
I paid against this order 20648935 from gpay. The payment was successful but failed at dmart. My order was cancelled.

My bank icici confirmed that payment was successful.

Here is the payment details:

Debited with inr2872.67 on 11-sep-20 and [protected]@icici credited. Info:upi[protected].

Everyday i am following them up on their customer care no and infact sent...
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Namanj12
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Payment got deducted from upi

Hello I made payment in dmart of approx 1950/- through Google upi, it went on processing and then suddenly the guy on counter told me that the session time is out. It's deducted from my account but they said they didn't received it because the session time is out. I already filled the chargeback form at dmart but still didn't recieved any refund. Attaching the proofs below....
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S
Sundra Saravana Raj
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misbehaving - tiruppur

Dear sir/ madam,

I am from tiruppur, and i was know d-mart last covid 19 period from my friends... My friends said, that all items they issue discount...
So, my family was too big... I was taken more profit and good do...

And today, i was going to bulk purchase to my big family... That all items we need minimum 10 to 15 packet every week... And also i was purchased last two weeks... But, today i was...
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S
Siddhi k
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stench from mccain aloo tikki

Address:Mumbai
Website:www.dmart.in

We bought a big packet (About 750gms) of mccain's frozen aloo tikkis and we even consumed some before realising that the aloo tikkis had a stench suggesting that they were spoilt. The packet was manufacturing in june 2020 and we consumed it in september 2020. The packets says it's best before 18 months. We dumped the entire packet. We had bought it online so i hope the supermarket gives us a refund while also making sure that they store their...
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Address:Malad west Mumbai

Hi team
Terribly upset recently i have been receiving damaged goods or close to expiry date products.

The current 10kg atta package was slit. Therefore the contents is exposed to rainy climate.

I did not get resolution call to my previous complain on close to expiry date curd

I called twice today after waiting 2 minutes, right thru the 12th in line my calls are automatically disconnected....
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Address:Andheri

Government of india calls for card payment.
Returns to dmar andheri east ouet opp caledonia is deducting 1% on returns if the purchase was thru card.
The invoice does not mention of such deduction.
Daylight robbery...
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Hi ordered grocery on dmart ready app on 4th sept however still it's not delivered or refund processed order number 20513806... I am contacting them no responce...
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NK202020
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payment issue not refund

Address:Bhayandar

On 7th september 2020 i shop from dmart bahayender west, the cashier swiped my card twice, i didnt check my bank notification but on 9th september when i was scrolling trough my bank sms i found that i have been charged twice, i raised a complaint with customer care but he instead of providing me the refund he will issue me some letter which i have to submit to my bank, its not my mistake why i have to suffer waiting outside the bank due...
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Transcation done thru upi amount deducted from. Bank but dmart app shows payment failed amd money is not retured to me.

20607948 order - payment issue....
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H
Hatim Bootwala
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Rude behaviour by dmart outlet

Address:Suraj apartment charkop gaon

This is to bring to your notice dmart outlet located at charkop gaon suraj building, the staff over there are quite.
I being a lady purchased milk the milk price was 41 rs, i did not have one rupee change, nor the salesman had a change to give 9 rs return, so told him to take one rupee later next time as i am regularly taking milk from that dmart store, but the sales started being very rude and he did not keep one rupee balance. This...
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P.N.Rao (proddutoor Narsimha Rao)
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lifebuoy hand wash:

Address:Secunderabad 500003

Ticket received #497941 - re: not honouring displayed prices and prices on products by dmart, s. D. Road, secunderabad - 500003
Lifebuoy hand wash: the product displayed 1=1 offer and pack showed a price of rs. 189.00.

On enquiry the manager said the price is rs.189.00 and was billed at rs. 178.00 after discount, but was charged for 2 items @rs.356.00. Due to urgency, i returned one item and took one only. I got a...
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