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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: May 15, 2026
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D-Mart / Avenue Supermarts reviews & complaints page 24

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S
Sumit Katore
Mar 14, 2021
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Address: DMart, Bangarda road Branch, Indore

Today, I visited DMart, Bangarda Branch in Indore and purchased few groceries and the transaction was done through UPI payment Paytm app from Axis bank. Amount of Rs 1907.5/- has been debited from my Axis Bank account and shows that payment is done to [protected]@icici. but still ‘Dmart Staff’ telling that they did not received any details about the payment. UPI app notification showing that Payment is done to [protected]@icici (UPI ref ID[protected] is attached herewith for your reference.

Trying to contact both Dmart as well as bill desk/ both are not traceable.

Request you to please help me get a refund for my money as soon as possible, Thanks..
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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    S
    Sabs2810
    Mar 10, 2021
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    Address: Marwadi University, Morbi Highway,360003

    I bought a pair of trousers today and the zip trail is spoilt . Will I be allowed to exchange it by tomorrow?
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      DSECV173 Rushikesh Nikude
      Mar 8, 2021
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      Address: Thergoan dmart, kalewadi,pimpri,pune

      Today, as i waited at the popcorn counter in line for buying some chesse flavoured popcorn after 20 min of wait finally my turn arrived and i ordered it, but instead of serving me my order, the employee she gave it to other guys who was not even waited in line the last remaining popcorn, As i told off to the employee, instead of apologizing sge argued with me and reversed blame me for not waiting in line and created a seen. I have never been soo humiliated ever!
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        S
        sudhakar_11us
        from Malkajgiri, Telangana
        Mar 6, 2021
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        Address: Hyderabad

        Hi team,

        I would like to large a complaint on DMART / Avenue Supermarkets Limited, Naga annasuya arcade, Beside Swathy Function hall, Malakpet, Main Road, Hyderabad - 500038. I have purchased couple of line items at the above said branch while billing at the bill counter leady (Ms. Priya, Counter No.5) has charged me Rs. 16 towards carry bag to carry the purchased material. When I was requesting about the free carry bag, she was very rude and she did not agreed to give me free carry bad to carry the purchased items.

        Hence, I would request you to kindly look into this and do the needful.
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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          M
          Manoj Kumar Dewani
          from Powai, Maharashtra
          Mar 5, 2021
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          Address: senthi

          Dear Sir/Mam
          D mart Bhilwara (Raj.

          Sub: Request for Exchange Lunch Box, due to Lunch Box purchase but This Lunch box break in side packing

          I have purchase Lot of item from D mart Bhilwara Raj. But One item Lunch box break in side. so i want exchange this Lunch Box. Details are as under :

          Bill No.[protected]
          DT : 01/03/2020
          Vou NO S[protected]

          Cashier : DLK/116224

          iTEM Detials : SL Lunch Box 6527

          I humble request pl, exchange this lunch box as per policy

          Manoj Dewani
          [protected]
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            Dwaraka reddy
            from Hyderabad, Telangana
            Mar 5, 2021
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            Billing details missing
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              M
              Maheswari Mende
              from Bengaluru, Karnataka
              Mar 1, 2021
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              Address: Address: Survey no-1009, KPHB Phase 5, Kukatpally, Behind Malaysian Township, Hyderabad, Telangana 500072

              Hi,

              Today I visited the D-Mart NSL branch at Malaysian Township in Kukatpally, Hyderabad. I purchased items worth Rs.594/- but the transaction amount was debited multiple items. I paid the amount through the ICICI UPI payment but the amount was debited 5 times. Due to this issue I approached to Manager but he talked very much rudely about this issue.Bank statement is clearly showing that transaction was completed at D-Mart but he replied we are not responsible for this and it's not for our concern ask your bank about this issue. He could not have proper common sense to talk with customers especially lady customers. Please give the proper training to him how to talk with customers that would be good for business.

              I am very much disappointed about manager behaviour. I faced very much bad experience at D-Mart.

              Please check your transaction once & let me know so that i can also contact with bank. Please find the attached images for your reference.
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                D
                dadi ra
                Feb 26, 2021
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                Indecent staff behaviour & fraud accounting

                Hi,
                Today i visited dmart muralinagar, visakhapatnam between 11.30am to 12.30pm. Went to card only kiosk as pos issue staff asked me to pay through upi phone pe, i did paid through phone pe at 12.11 as transaction successful message from phone pe, but staff argued to pay in cash as they did not receive it into their account, i was shown my account statement by opening netbanking, also shown my sms that proves my payment successful...
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                johnsonbale
                Feb 24, 2021
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                Address: Andhrapradesh,tanuku,westgodavari

                When I was going to tanuku d mart security &manager, I buy language bag in kakinada, that bag has not deposited, talking rudley, unparliamentary, so take action about .tnq
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                  P
                  prann
                  Feb 23, 2021
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                  Address: Hoshangabad road, Bhopal

                  I lost my bill of dmart store, hoshangabad road
                  bhopal dated 7.2.2021. Please help me retrieve my bill. Thanks
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                    N
                    navid mulla
                    Feb 22, 2021
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                    Resolved

                    I was billed twice for a product. Gowardhan premium 1 lt. Price 509. I bought one but was billed twice
                    Jun 29, 2021
                    Complaint marked as Resolved 
                    visited the store and got a refund
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                      S
                      Sureshcapri
                      Feb 17, 2021
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                      Address: Madhurwada

                      Hi support, I visited the DMart madhurwada for the very first time, when bought full list of items. For monthly ration, I wasn't knew that the home delivery us not available, hence I requested for dummy bag, to carry all Kiribati items, then during my interaction with managers, they informed me, you buy or leave you may buy 14000 rs, but we don't provide the dummy used bags. But where as in bangalore in such situations the team was proactive. This sort of response is quite versatile, makes me to think twice to re visit, I like D mart...very much.
                      Thanking you.
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        Thakorvishal
                        Feb 13, 2021
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                        Address: Nava naroda Ael Dmart

                        I am from gujrat ahmedabad nava naroda and I complain from sir Tushar phadke He was forced me to resign letter he says resign
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                          P. Nagaveni
                          from Bengaluru, Karnataka
                          Feb 8, 2021
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                          Address: Anantapur

                          Me...as...a girl packer... Today I did a mistake in a cash counter . For that my officer had treated so rudely, very harshly... .He said that... " For your face you cannot able to take the opening balnce at all "( in regional language) . He don't know... How to talk with girl's staff at all...! 😭... He also said that " Give complaint to whom ever do you want...!😡 I won't fear at all ", while iam Crying😭.
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                            V
                            Vineesha rao
                            from Noida, Uttar Pradesh
                            Feb 7, 2021
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                            Parking charges

                            Even before entering dmart they are asking 120/- parking charges..
                            What if we just buy something and leave in half an hr..before there used to be free parking for 2 hrs if we show the bill
                            This is in virumgambakkam dmart..
                            So we left the place without entering!!...
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                            divya lanka
                            Feb 3, 2021
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                            Address: Rajahmundry ,hukumpet

                            I buyed one non-stick real kitchen cookware set but in bill it was wrongly noticed as 2 . But have took one . I want my money back. I noticed that correction after going home
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                              tejprakashtolani21
                              from Ghumarwin, Himachal Pradesh
                              Feb 1, 2021
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                              Address: Ujjain

                              On 31/1/2021 I had purchased 2 piece of Ariel MATIC top load 4+2kg Price given in diplay/offer is 799rs per piece and in bill item is billed on 900rs per piece..
                              And I also purchased Loreal 640ml Shampoo 2piece and it's price is given in display was 299rs per piece and in bill it was billed on 495rs per piece...
                              I need my refund amount of difference
                              Arieal top load[protected]=202
                              Loreal shampoo 990-598= 392
                              Total refund needed is 594rs..

                              Details of the product purchase is given and bill is attached in photo..
                              Mobile no. [protected]
                              Email tejprakash.[protected]@gmail.com
                              Bill date - 31/01/2021
                              Bill no.[protected]/000556
                              Voucher no. - S[protected]
                              Cashier - R N/134095
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                                Samson Chukka
                                Jan 31, 2021
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                                I have taken biriyani rice and went to weighing counter 03 to get it weighted. I stood at one side of the counter and other side other customer is getting service. After him she had to provide service to me only, but she has given the service to 3rd customer who came after me. I smoothly asked her: did you give service to customers stand at one side? She had replied yes I will service to customers stood at one side only you also come this side. As a customer of D-Mart we will follow your rules and but I am unhappy with the above incident and I asked her is there any display about this? But there is no display that shows at which side to stand to take the service. So, finally I am unhappy with your staff? She neglected me and provided service not in First in First service. Date:[protected], time : approx 9.35am, bill no:[protected]
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                                  E
                                  Erugadinla Mallesham
                                  Jan 29, 2021
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                                  Today we made a purchase of Rs 3398.50 from D-Mart store at gujjangundla ring road, Guntur 522006 but I missed bill out of the store in that bill all are ITC products
                                  I went back and asked the store incharge please provide the duplicate bill but they are not responding properly and I asked them can I meet store manager but they are not allowed me to store manager and they told me go and give the complaint in online

                                  Now I am requesting dmart please provide the bill


                                  Thanks and regards
                                  E mallesham
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                                    Erugadinla Jyothi
                                    Jan 29, 2021
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                                    Today I went to the d mart gujjangundla store located in guntur after my purchase finished I came out and my bill was gone I came back to the store and I asked the floor incharge and floor manger they are not responding properly and last I requested also them but they told me go and give the complainant of online we are not responsible for that they talking very rudly so iam requesting to d mart pls give me the bill as soon as possible and u have to take action also them
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