D-Mart / Avenue Supermarts Complaints & Reviews

Hi,

Today I visited the D-Mart NSL branch at Malaysian Township in Kukatpally, Hyderabad. I purchased items worth Rs.594/- but the transaction amount was debited multiple items. I paid the amount through the ICICI UPI payment but the amount was debited 5 times. Due to this issue I approached to Manager but he talked very much rudely about this issue.Bank statement is clearly showing that transaction was completed at D-Mart but he replied we are not responsible for this and it's not for our concern ask your bank about this issue. He could not have proper common sense to talk with customers especially lady customers. Please give the proper training to him how to talk with customers that would be good for business.

I am very much disappointed about manager behaviour. I faced very much bad experience at D-Mart.

Please check your transaction once & let me know so that i can also contact with bank. Please find the attached images for your reference.

Hi,
Today i visited dmart muralinagar, visakhapatnam between 11.30am to 12.30pm. Went to card only kiosk as pos issue staff asked me to pay through upi phone pe, i did paid through phone pe at 12.11 as transaction successful message from phone pe, but staff argued to pay in cash as they did not receive it into their account, i was shown my account statement by opening netbanking, also shown my sms that proves my payment successful...

When I was going to tanuku d mart security &manager, I buy language bag in kakinada, that bag has not deposited, talking rudley, unparliamentary, so take action about .tnq

I lost my bill of dmart store, hoshangabad road
bhopal dated 7.2.2021. Please help me retrieve my bill. Thanks

I was billed twice for a product. Gowardhan premium 1 lt. Price 509. I bought one but was billed twice

Hi support, I visited the DMart madhurwada for the very first time, when bought full list of items. For monthly ration, I wasn't knew that the home delivery us not available, hence I requested for dummy bag, to carry all Kiribati items, then during my interaction with managers, they informed me, you buy or leave you may buy 14000 rs, but we don't provide the dummy used bags. But where as in bangalore in such situations the team was proactive. This sort of response is quite versatile, makes me to think twice to re visit, I like D mart...very much.
Thanking you.

I am from gujrat ahmedabad nava naroda and I complain from sir Tushar phadke He was forced me to resign letter he says resign

Me...as...a girl packer... Today I did a mistake in a cash counter . For that my officer had treated so rudely, very harshly... .He said that... " For your face you cannot able to take the opening balnce at all "( in regional language) . He don't know... How to talk with girl's staff at all...! 😭... He also said that " Give complaint to whom ever do you want...!😡 I won't fear at all ", while iam Crying😭.

Even before entering dmart they are asking 120/- parking charges..
What if we just buy something and leave in half an hr..before there used to be free parking for 2 hrs if we show the bill
This is in virumgambakkam dmart..
So we left the place without entering!!...

I buyed one non-stick real kitchen cookware set but in bill it was wrongly noticed as 2 . But have took one . I want my money back. I noticed that correction after going home

On 31/1/2021 I had purchased 2 piece of Ariel MATIC top load 4+2kg Price given in diplay/offer is 799rs per piece and in bill item is billed on 900rs per piece..
And I also purchased Loreal 640ml Shampoo 2piece and it's price is given in display was 299rs per piece and in bill it was billed on 495rs per piece...
I need my refund amount of difference
Arieal top load[protected]=202
Loreal shampoo 990-598= 392
Total refund needed is 594rs..

Details of the product purchase is given and bill is attached in photo..
Mobile no. [protected]
Email tejprakash.[protected]@gmail.com
Bill date - 31/01/2021
Bill no.[protected]/000556
Voucher no. - S[protected]
Cashier - R N/134095

I have taken biriyani rice and went to weighing counter 03 to get it weighted. I stood at one side of the counter and other side other customer is getting service. After him she had to provide service to me only, but she has given the service to 3rd customer who came after me. I smoothly asked her: did you give service to customers stand at one side? She had replied yes I will service to customers stood at one side only you also come this side. As a customer of D-Mart we will follow your rules and but I am unhappy with the above incident and I asked her is there any display about this? But there is no display that shows at which side to stand to take the service. So, finally I am unhappy with your staff? She neglected me and provided service not in First in First service. Date:[protected], time : approx 9.35am, bill no:[protected]

Today we made a purchase of Rs 3398.50 from D-Mart store at gujjangundla ring road, Guntur 522006 but I missed bill out of the store in that bill all are ITC products
I went back and asked the store incharge please provide the duplicate bill but they are not responding properly and I asked them can I meet store manager but they are not allowed me to store manager and they told me go and give the complaint in online

Now I am requesting dmart please provide the bill


Thanks and regards
E mallesham

Today I went to the d mart gujjangundla store located in guntur after my purchase finished I came out and my bill was gone I came back to the store and I asked the floor incharge and floor manger they are not responding properly and last I requested also them but they told me go and give the complainant of online we are not responsible for that they talking very rudly so iam requesting to d mart pls give me the bill as soon as possible and u have to take action also them

This is reference to order id 24268586. One of the order was for parachute coconut oil 600 ml dmart price inr 199 but Coco nourish coconut 500 ml dmart price inr 109/- got delivered. There is a price difference of one inr 90 which is to be refunded.

Mail id - sriraj.[protected]@gmail.com
Mob: [protected]

Showing price -969.50 and billed amount Rs.974.50/-

Cash officer bhargavi customer service bad bad words integrate staff bad words Take ur action immidiyatly

Today, I went to D- Mart - SD Road, Secunderabad- Telangana state, There Mr MD, Akeel, a security staff, mis behaved with the customers using foul language .Inspite of warning him of raising complaint, he didn't care .I had given a written complaint at the outlet .But to bring to your notice, I am doing it online .My bill No[protected] @ 1.24pm .
Early action is highly appreciated.
Regards
Customer.

I had purchased from Dmart ready on 25/12/20 . paid through UPI but your system shows traansaction expired but the amount was deducted from my account. later after two days Dmart ready person accepted that money received and confirmed by accounts. they will refund it in within two days . After so many days n so many mail and complaint on customer care number no written reply received from team.
so advise me what to do ?

This is to bring to your attention that the quality of one of your product (a Coffee Mug) purchased on 17th Dec. 2020 from D-Mart of CBD, Belapur, Navi Mumbai, Maharashtra, is sub-standard. As soon as hot water was poured into one mug, it developed crack and was not usable. I have taken photo of the cracked mug, as well as the bar code sticker and the bill of D-Mart. If you send your email ID, I can send these photos to you. How do I get a replacement/refund of the defective item? I have written a complaint to D-Mart also about it.

- Radhey Mehrotra