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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated Feb 22, 2024
Complaints 1086
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Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
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400076

D-Mart / Avenue Supermarts reviews & complaints page 27

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Address:D Mart Podanur Main Road coimbatore

Dear sir i am faizal ahmed from coimbatore residing at kothanur nearby your d mart showroom today afternoon around 1:15 p. M. I came to your store to purchase some eatable items like parle chips and some cream biscuits and some wafers for my children as it now your person did not allow me to buy more than 2 packets per instance this is unfair doing to customer not allow him to buy by his needs the quantity reservation is too low that a person...
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Address:SIROYA, SUNSHAINE, R T NAGAR, HUBLI, BANGALORE.

My hdfc debit card ending with 5965 have been swiped twice for bill number[protected], v no : s[protected], bill date 05/07/2020 by cashier mah/139148 at 14:45:46 and 14:46:18, as a result additional 2905 has been deducted from my hdfc bank account, please do the needful to get it refunded as soon as possible.

Regards
Tabrez ahmed i a...
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P
pratik damania
from Mumbai, Maharashtra
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Misbehavior with customer

Website:www.dmart.com

This note is in reference to an incident that occurred with my wife while taking the delivery from dmart courier person.
I have also reported the same and opened ticket regarding this issue but it seems that no action has been taken against a serious problem reported by me.
On the 1st of july, i received one of the order 18557491 from your courier person rahul ([protected]) and he misbehaved with my wife while delivering the...
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H
Harsh Sawlani
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Not doing thermal screening

Address:Bapunagar Ahmedabad

Today i visited dmart., bapunagar ahmedabad at 5/7/2020 at 11:15pm
There are almost more than 50+ people social distancing is there in outer space of dmart but not inside the store
On today they didnt checked our body temperature 🤒 how careless they are as i dont have any kind of symptoms but other people must have or not have we dont know but we have to take our precautions so kindly check and resolve this solution asap...
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P
Pankaj9us
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Double and additional billing

Today we visited d'mart aund, pune at near about 02:30pm. We have purchased items of rs 5192. When we teacher home we notice that loose groudnut bills two times i. E. Rs248 two times for 2.2 kg groundnut. And one additional product honey comb towel worth rs129 billed. Our bill no is[protected].
....
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B
Balasalem
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Bajaj led lamp code no 830323

Address:D Mart Salem, old Ramani Hyundai showroom, 131/2 Narosdthipatti, salem

Dear sir,

SUB : LED LAMP NOT WORKING

with reference to the above subject, I would like to inform that I have purchased the LED LAMP item code 830323 at D Mart Salem near five roads salem on 28.06.2020. Today I have fixed the same and found not working, so I called the DMart and explained the situation but in vain no proper response.

Kindly clarify whether the said product covers warranty or guarantee...
+1 photos
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Address:104, SRR Nivas, Madhapur, Hyderabad

Dear sir/madam
Today, 3rd july, i visited dmart madhapur, hyderabad store at around 4 pm for some groceries and essentials. Normally there is a queue outside. When i reached there, it was direct entry and i thought there is no rush however when i entered inside it was too rush considering the social distancing norms at this point in time. I asked the security that why don't you restrict the entry and allow in small groups. He guided...
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Payment deducted through UPI but its reflecting payment failed....
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S
Sharat Suvarna
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refund against dmart ticket # 496418

Address:Dmart, Powai, Mumbai

My amount has been debited successfully but order states payment failed, dmart has raised a ticket # 496418 but haven't responded for last 4 days on email. I also called on helpline and they stated that there is issue with upi but aren't aware of my refund status....
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S
shreepoojary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from bank but it is not reflecting in dmart online application

I am Balakrishna Poojary i have ordered goods from dmart ready online app and payment done by upi id from my daughter's id and its deducted from our bank account and my order no is 18646431 and amount is Rs.3750.23 but still the status is showing payment failed in their online application and no one is responding from customer services.Also attached payment slip for your reference...
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S
Shivigoyal023
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Payment issue for my order 18647371

I have ordered through dmart ready app my payment got deducted but on the app it is showing payment failure what should i do i want my refund back please initiate it asap before necessary steps taken . Attaching all the details henceforth
My order number is 18647371
Date of order and payment 01/07/2020...
+3 photos
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A
Aishwarya Ghadshi
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Amount charged but order cancelled

Website:dmart.in

I have placed an order from dmart mobile application on 28th june 2020 for total amount of 8089.62, even after the successful payment the order declined and asked for repayment. I even reached my bank for confirmation they said the amount of 8089.62 debited from the account for the same order. I tried to connect dmart customer care over the email and phone but no one replied from past 3 days....
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S
Sagar Parab 1980
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money deducted - order declined

I had ordered on dmart app on 28th june. I used the upi payment mode and the amount of ₹ 1290 got deducted from my account. However the order was not processed and i have not yet received any refund.

Screen shot of amount deducted

Acct xxx277 debited with inr1290.00 on 28-jun-20 and [protected]@icici credited. Info:upi[protected]

Ticket received #495244 - dmart order number 18442908...
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I had ordered on 21june and got a slot of delivery for 23rd june. Today it is 27th june and order is not delivered yet. No status updates are given regarding the order. Unable to reach customer care because of busy line. I need my order delivery or kindly refund the amount.

Order number[protected]...
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N
newwork
from Latur, Maharashtra
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Payment shows failed

I had made Payment by Bhim App Rs 2018.80 on 21-6-20 against order no 16205193 dtd 21-6-20. Referring to your App says payment failed. I made Complaint ( Ticket Received #488576 ) with 2 reminders to [protected]@dmart.in .

Chandresh Shah

[protected]
Attached copy of order & payment...
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U
umesh sardar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outdated haldiram soan papdi -250gm crate id: 00009595951009284086 order number: 17975109 (5. 21069099 2 haldiram soan papdi -250gm)

Recently i ordered from dmart on date 18/06/20 and received the order on 20/06/20.
But i received haldiram soan papdi -250gm which was outdated.
When i started eating soan papdi it didn't have a soft bad smell coming from the same.
The soan papdi packed on 27 sep 2019 and best before date is 009 feb 2020, means before 4 months is outdated or expired.
I also send mail to dmartbefore 2 dys ago foe the same and ask...
+6 photos
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R
rkgimonkar
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Transaction failure-no refund yet

Address:mumbai

I paid online through Google Pay for Dmart grocery purchase. I got an alert from GPay UPI payment option in Dmart payments; that a payment is requested for same amount by the name of [protected]@icici.
The amount got deducted successfully, but it is not reflecting in my google pay transactions nor has dmart received it.
I want my refund back.
Who is this [protected]@icici who is cheating us?...
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Dear sir,

Today, on monay, 22 june, 2020 at 3.11pm, i paid rs. 5108.72 using paytm, through sbi upi at d mart supermarket

"sector -5, yashwant viva township, village achole, nalasopara (East), thane - 401209. But the transaction failed. Whereas, i received the message of amount deduction from my bank account immediately.
Now, i am suffering. Please reverse the payment in my account.

Regardsbr...
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Hello! I had placed on order of rs.1928 on 21 june 2020 with order number 18334532 through the upi payment option and i had paid the requested amount but after paying the amount there was no confirmation on the dmart app and money was already debited from my bank account and i m yet to receive any refund of that
Please look into the matter and raise the query immediately
I m attaching below the screenshot of payments and the...
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M
moinkatarwala
from Delhi, Delhi
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Carry bag charges

D mart taking charges of carry bag...
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