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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated May 4, 2024
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Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India
400076

D-Mart / Avenue Supermarts reviews & complaints page 44

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P
Philip T
from Bengaluru, Karnataka
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products not included in the billing system

Address:560032

Hi
This is regarding the d mart r. T. Nagar. Bangalore branch.
Few of the item are not included in the billing system. On 30 september sunday i visited the rtnagar branch and picked some items, which includes a pair of shoes costing rs.399/-. When i gone for billing the respective billing staff told me that this item (Shoe) is not in the system, so it is not possible to bill this. The remaining items invoiced and paid.
Again...
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M
MouRenee
from Hyderabad, Telangana
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poor service/ no exit option/ no evacuation system

Address:Hyderabad, Telangana, 500032

This is in regards to the d mart madhapur, hyderabad branch. I experienced a horrible evening when i decided to do shopping at d mart. They have no sense of management and there were no proper evacuation system. Once i was done with the billing on the 1st floor they didn’t let me go down from the lifts that are available but only one small elevator which can contain roughly 8-9 people where there was a queue of 25 people and it was suffocating....
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N
nutan3
from Bengaluru, Karnataka
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money got deducted but have not received back

Your billing counter prson at nerul sector 21 dmart swiped my credit card against which he said the "transaction got failed" but amount got deducted. Then again he swiped my card to get the money.in this ay twice the money got deducted. Your person said that money will come in your account but it didnot come. Then i called your person he said he will call me back but till now he has not responded. This behaviour of not valuing customer is...
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K
Kakadiya Kalpesh
from Surat, Gujarat
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misbehavior

Address:Surat, Gujarat, 395006

I visited d mart mall at surat sarthana jakatnaka as on 1st october 2018. I want to buy t searts from mall. I select 3 peace in which two are same but one is small n another s large size. I want to check both t seart due to perfect fitting. But your supervisor is not allowed me to carry three t seart at trail room. He said that you try first two then after third at time his behaviour is very rudely. He tell him where is your manager, he replied...
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R
Rajen Soni
from Ahmedabad, Gujarat
Sep 12, 2022
This thread was updated on Sep 12, 2022
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replacement issue

Address:Rajkot, Gujarat, 360001
Website:Replacement issue

Dear sir,
Yesterday i was purchased many item in rajkot D-mart (cristal mall)
One item is syska led bulb 💡 18w purchased
I want it replaced 15w
Today i go to your dmart mall and talk with your coustomer care executive he said this item i cant replaced
Executive name is Milan chuchak

Why sir its not replace
If i buy it in amazone they will replace it.

Regardsbr...
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R
Rajesh Kuar
from Bengaluru, Karnataka
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billed item didn't put back to shopping cart

Address:Bangalore, Karnataka, 560100

Hi i visited d - mart bangalore electronic city (Avenue super marts ltd) and shoped for rs. 7102.16 having bill no[protected] dated 28/09/2018. When i reached home and validated the item again billed item then found one item (Gala broom) worth rs 135. Is missing. It's happening continusaly, could you please validate it with store and try to send the same item. To my doorstep.
Regards
Rajesh kumar
Mobile - [protected]....
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S
Sachin Mokashi
from Pune, Maharashtra
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delivery denied by delivery persons

I am Physically Handicapped person living alone in my flat. I have first time order on D mart Ready App order no. 10709283.

I have recd called from your delivery person that He is not given delivery on our place. We have to come in front of colony which is approx 300m from my flat.

I request them that sir I am physically handicapped person not able to Carry the bags and walk.

They said that its...
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Address:400078

This with regards to the amount which was debited from my account due to i iresponsiveness of the staff 1st she swiped the amount 2584.66 at the time of 13.10. Pm the again she swiped the of amount 2600 at the time of 13.11. Pm. I spoke to the manager said your bank has an issue & it would be refunded to you in a week. Now its been almost 1 & half month i have not got any refund & when i checked from my banke they said the amount has been...
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S
sumit143143
from Ahmedabad, Gujarat
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d'mart, ambegaon different types of product

Address:411041

Hello,
I'm a regular customer of D mart.Today i brought a dabur chavanprash from D mart.
When I went home i just recognised that there is some difference between dabur chavanprash package bottle which I brought from D mart and package bottle which I brought previous from medical store...
I just want to know what is the difference between these products..
Its really serious matter....
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W
Wahida Syed
from Agra, Uttar Pradesh
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service

Address:Mumbai City, Maharashtra, 400099

I have ordered online yesterday on 13th sep & today picked up from andheri east pickup point centre but they have not given 2 item which i had ordered also the person told me madam all material he checked. I have cross checked after reaching home with invoice 2 packet was missing i called immediately pickup center but they not helped me. Please help me to recover my 2 items....
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J
Juglo
from Ahmedabad, Gujarat
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not get refund of rs 2417.50 in my bank a/c

Address:Gandhinagar, Gujarat

I purchased items of Rs. 2417.50 on date 5-9-18 by cash payment after unsuccessful transaction of swiping SBI debit card, but Rs. 2417.50 is debited from my bank account as it was paid in cash. I called the matter in next day, they answered me that within 7 days you get refund but till today after completion of 8 days after purchasing date, It is not refunded in my a/c ...why ?...
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A
Arun Adalja
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tomato catch up kissan refill

Address:Rajkot, Gujarat, 360005

During festival days generally shopkeepers are reducing prices but d mart increased prices upto 50% higher then normal price. Tomato ketch up refill price was rs 75 around 25 th aug and parle toss price was rs 25during janamashatmi prices increase by 50% and current price 110 and 37 respectivly, there is no increase in mrp by the company. Customers are helpless as no authorities can question them....
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K
kamal@1
from Vidisha, Madhya Pradesh
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overtime rate including

Address:Raipur, Chhattisgarh, 492099

Sir good evening myself kamal sharma we have purchase items around of 1320 rs amount bill no are ([protected]) and cashier counter r r/155-272 at 8.19 pm. At last in billing process cash counter boy add amount of tshirt (Brick red round neck small size tshirt) which are isolate from bucket i have also said to its not include but he as added amount and put tshirt in his coustody.
Sir this illegle to curroupt product add money...
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V
Venkatesh subedar
from Nashik, Maharashtra
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bad quality of mccain product

Address:Pune, Maharashtra

One day before bought mccain potato cheez shotz from dmart, opened next day evening, it was smelling so badly.
And little flies were also there inside the packet. It's captured in video.
I would not go back there to complaint directly because dmart was far from our area. From next time we won't buy from there. They should not keep stock products....
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M
madhu rockinz
from Hyderabad, Telangana
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price on the product

Address:500089

Hi Team,

This is in regards to the fraud that's happening on the customers in D-Mart store.
Address: 8-1, 299/5, Shaikpet Rd, Al-Hamra Colony, Dunks, Toli Chowki, Hyderabad, Telangana 500008.

Today's experience of mine is the worst ever to me.

They collected an amount of 299/- for the bed sheet (Chaddar) that costs 229/- (attached the screenshot of the bill and the cost on the product)...
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J
Jayan193
from Mumbai, Maharashtra
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delivery of online order 2960787 dtd 30aug2018

Address:Mumbai City, Maharashtra, 400078

The delivery time was 0700 to 0930 but the delivery came at 1115 hrs and the item tamrind was not in the cart. There was no message to me that this item was not available. I wanted tamrind for cooking the same day hence i had to go to a store to buy it. This is gross negligence and customer had to suffer for it. If you had sent me a message that the item was not available i would have purchased it from elsewhere....
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F
Furrukh Patwe-Shaikh
from Mumbai, Maharashtra
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loose grains not less than a kg

Address:400709

I am a customer of dmart, koperkhairne branch. Recently there is a new role formed by the management due to which we are not getting less than a kg of loose grains. We are facing inconvienience. Kindly justify the basis on which this rule was implemented. You literally cannot tell people how much they need to buy. Atleast let us get half a kg of loose grains....
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G
Ganesh 88
from Erraguntla, Andhra Pradesh
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money drowned two times with my card i pay the bill by hand cash also.

Address:Visakhapatnam, Andhra Pradesh

Hello sir this is ganesh. Friday evening i made shopping at vizag madhuravada store i draw my card at the store but that billing person said card not working and then i gave the money by hand 2757.45.
2757.45 amount 2 times drowned from my card plz refund my amount. I am intimated at store customer care point but they are not teod immediate respond....
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H
Harsha Nagaraj
from Chennai, Tamil Nadu
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cheating and fraud @ dmart sidapura office

I paid bill through the debit card.
The amount had deducted two times.
Even if i said many times to the floor manager, he didn't take any action.
I have raised this to the dmart bangalore (Sidapura branch) from last 10 days. Each time they are giving false promise that it will be resolved, but it is not resolved.

Dmart is cheating people. On a daily bases there are 10 to 15 people in the dmart sidapura...
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J
Jitendra khubchandani
from Jind, Haryana
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misbehave with me

Address:Ajmer, Rajasthan, 305001

Dear sir your staff misbehave with me in ajmer branch on today at billing counter. Sir they are saying me you are not take 2 pecies a same product but your product shelf showing me that scheme is buy 1 and get 1 so why i am not buying same you are not billing kindly providing same in on paper. I a counsumer only. I am very disappoint from your branch.

Your custumer

Jitendra khubhchandani
Mob-[protected]...
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