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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated May 7, 2024
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Mumbai
Mumbai City District
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400076

D-Mart / Avenue Supermarts reviews & complaints page 52

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P
Pratibha Yash Jaiswal
from Mumbai, Maharashtra
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Illogical policies and customers exploitation

Address:400064

7th dec 2016,

This complain is regarding very shameful behaviour of so called D Mart Manager and baggage counter person. After billing and exiting from D Mart, I just reminded that I forgot to buy few things. So again I need to enter in D Mart but those arrogant peoples neither let me submit my baggage at baggage counter because it contains d mart items itself nor they were allowing me to enter me again with already purchased...
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Address:Mumbai City, Maharashtra, 421 201

Sir/Madam,
Today 6th December 2016, visited Dmart Dombivali east, I am seeing that the staff behavior in dmart is disrespectful (especially of ladies) I have seen several times when they pass sarcastical remarks or stare even the customers are seen almost pushing others even when there is no rush, nobody seems to supervise this.
Will be highly obliged if the staff and customers as well are supervised....
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P
Pratik192
from Pune, Maharashtra
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Refund of damaged product

Address:Pune, Maharashtra, 411013
Website:dmart

Hi,
My Name is Pratik on 12/11/2026 I had purchased a trouser from D Mart Hadapsar Pune. which I found damaged bt due to sudden sickness i was unable to visit the store and on 3/12/2106 I approached the store raising my concern with the Staff but they refused to exchange or return saying we have a policy of seven days only. don't they have exceptions to such policies which are meant for customer exploitation.
I request you...
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K
keertini
from Mumbai, Maharashtra
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Not returning my product and cheap behaviour of store employee

Address:Bangalore, Karnataka

Hi, last sunday (20/11/16) i went to dmart which located in near jayanagar 4th block. I bought few things in that actually i want to buy dove shampoo. But i took dove hair conditioner, in hurry i didn't see it properly and store was full of crowd. After i came to home i got to know that it is conditioner not a shampoo, and today (24/11/16) i went to store they were not taking it back. And here i have to mention one thing in the store didn't...
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C
Cassie Paul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

All the biscuit packets

Address:Mumbai City, Maharashtra, 400061

Biscuits sold by dmart like Unibic, krackjack, Britannia nutri choice. I have found insects in all the packets, I do have proof for the same and after complaining and requesting to ask the people to stop the buying, the manager says that has they did not receive any complaints by others they wouldn't be able to take any action.
It's my humble request please stop the sale or kids around will have some or the other stomach problems...
+4 photos
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W
wonderfull
from Pune, Maharashtra
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Twice charges

Address:Pune, Maharashtra
Website:www.dmartindia.com

I was going for shopping in d_mart hinjewadi pune, after taking all the goods, i was gone for the payment the mode of payment by me was epayment, at the time of payment, the cashier give me the sleep, bt i got the information that the deduction was made twice time, i called up the manager immediately. inspite of seeing the mischarge they said it happens, and they demanding me the banks details about transaction,

Victim person...
+2 photos
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S
Shweta Baldevkumar
from Mumbai, Maharashtra
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While returning an item 2% charge is deducted in case the mode of payment is card

Address:Mumbai City, Maharashtra, 400027

D Mart is big venture like Big Bazar, More, Food Bazar. Recently I returned an item which I had bought using credit card. To my surprise, they had deducted 2% as it was card charges. But the return amount slip that I signed had the actual return amount and not the deducted price. They maintain a separate register (manual entry) which record the deducted amount.
My complaint is D Mart is not way too small shop to deduct 2% card charges....
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S
sandeep kumar chaudhary
from Mumbai, Maharashtra
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Staff behaviour

Address:Raigad, Maharashtra, 410209

I visited my nearest d mart store at panel navi Mumbai. I purchased seven items. Went for billing at the last counter. She refused to bill first saying that it is a counter of billing for up to 10 items when I counted the items and showed that it is less than 10 she billed it but argued me. It is to remind you that the counters were empty. I called the manager on duty. On that an employee namely mr. Sandeep sharma came to me and he said that...
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A
anamary fernandes
from Mumbai, Maharashtra
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Nivea powder

Address:400093

The powder is half 400gram bottle only 200 gram of the powder is in it I am shocked the bottle to see half it is still sealed.i want it replaced as soon as possible I didn't had this expectations from dmart such a big bottle and only half of the powder is filled this is how u cheat peolpe.hence forth we won't buy any stuffs from dmart customer service is also very low in dmart and then you people cheat customers in this way very bad I am...
+1 photos
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V
vilwadriraju
from Mumbai, Maharashtra
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They float their own rules

Address:400080
Website:www.dmartindia.com

Re: d’mart, mulund west, mumbai.

I am a regular customer of d’mart, mulund. They have express checkout counter where the quantity is limited to 10. They have differenciated between quantity and items.
And the express check out says upto 10 quantity. If you buy 11 numbers
Of one item you are disqualified to use this checkout.
But alas! It does not happen. The cashiers apply their own rules as also...
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A
Ashgupta70
from Mumbai, Maharashtra
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Defected shirt return/exchange

Address:Raigad, Maharashtra, 410210

Dear Sir/Madam,
I would like to draw your attention about my experience at Kharghar D Mart. I bought three shirts (each costing Rs 399) about more than a month back. I took trial of same company(JAFF) shirt of same size as provided by store lady. Out of these, two shirts fitting was found perfect however when I opened third shirt before two weeks, it was quite tight on sleeves. therefore I went to D-Mart customer care and told the...
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M
manoj chalke
from Bengaluru, Karnataka
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Destroyed my master debit card

Address:Thane, Maharashtra, 400607
Website:www.dmartindia.com

Dear sir/ma'am,

I was visited to d'mart (dhokali naka - thane west store) on 03rd august for purchasing some essentials post i used my master debit card for billing purpose but somehow i forgot to take it back. after realizing that i forgotten my debit card at d'mart i immediately rushed back to d'mart (within 24hrs) but they destroyed my debit card.
After some arguments they told me to go and registered the complaint...
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Address:Hyderabad, Andhra Pradesh, 500019
Website:Its about D Mart Store

Incident in d mart ramachanderpuram
Hi. I wanted to buy green tea packets, but was given just 4 quantity of it. On asking the manager p nagi reddy i was informed that only limited quantity
Is given to the customer. I agree that there can be restrictions on the quantity, but can the quantity decided on the mood of the manager? One of the fellow customer who tried to support me was denied a single packet stating that she is part...
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S
sangam garg
from Mumbai, Maharashtra
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To about lost my t-shirt

Address:400078
Website:www.dmartindia.com

Sir/ madam
My name is sangam garg.. and lived in kanjurmarg (west). i went in dmart (kanjurmarg) in evening..08/08/2016. i went in changing room for trial a new tshirt... i hang my tshirt (that i wear on hanger) in trial room. then i came out to buy a paint. when i return back for trial paint, my shirt was not there. i found my shirt was not there. i asked to security he said, i dont know. he gave not any proper answer. and my shirt...
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B
Bonani
from Shimoga, Karnataka
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Charged for the things that were not bought

Address:560100
Website:www.dmartindia.com

D- Mart has taken money from us for a biscuit packet that was not taken by us. We bought many things and were not able to understand whether we really took that or not. When we checked the receipt at home, then only we understand that the biscuit packet is not with us for which we had to pay. Again today they took Rs. 20 money from my husband for a carry bag which they told that I took it from them to put my things. But the truth is I used...
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H
HaryoHaryom
from Abhaneri, Rajasthan
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Security purpose

Address:Ahmedabad, Gujarat, 382330
Website:Consumercomplains

D-mart security guard are very rudely behave with ladies and children they are using bad language with them and i told them that stop otherwise i will fill the against complain you then they told me that go get lost and do whatever you do and their colleague's are laughing and they are also told us call chief minister he will also not do anything o[censored]s. They are no fear about any one including chief minister. So their security is 3rd class...
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R
Rubikabani
from Mumbai, Maharashtra
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Free gifts on product purchased.

Address:Thane, Maharashtra, 401107
Website:Demart

This happens with me everytime i visit demart. Everytime if i purchase anything from demart which has a free gift free on the main product, they fail to give me the free gift.
When happend in the begining i ignored, but now this is happening everytime. This is in regards to mira road demart.
I have the bill and product with me which says free gift available....
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A
ASHOK MATHUR
from Mumbai, Maharashtra
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Price tag on display

Address:Thane, Maharashtra, 400607

Date 19.07.2016
C. M. No.08-0059
Cashier am /08
I visited on that i pickup ghee patanjali rate was display rs.450/ but m r p was rs. 460, but in that bill they refuse to give me the product on display price. I feel it is cheating to the coustomer.

I feel it is learnt the price which you have displayed to the item, you to pay on that price.

Ashok mathur
[protected]...
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K
karishmanainsy
from Mumbai, Maharashtra
Sep 3, 2023
This thread was updated on Sep 3, 2023
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Wrong billing

Address:400706

I did a shopping in d-mart seawoods (west), navi mumbai outlet yesterday date: 06.07.16 where they did the billing wrong. they charged me extra by adding additional stuff worth rs. 150 approx which i did not buy. i could notice it only after reaching home.
I) i bought 1 tadka pan for which they chrged me for 2 in nos. hence, instead rs. 129, they charged rs. 238/-
Ii) i bought garbage bag the price of which was mentioned as...
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T
thirumalesh084
from Khammam, Telangana
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Exchange of bag & plastic lunch ware

Address:Warangal, Andhra Pradesh, 506002
Website:dmartindia.com

I'm baught a bag at[protected], i will going to exchange for a big bag
But exchange staff said exchange is not available here... That is bad
Myself d-mart is bad, i will tell to others... Not going to d-mart there is no exchnage...
Plz exchange my bag within possible early


I'm baught a bag at[protected], i will going to exchange for a big bag
But exchange staff said exchange is not available...
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