D-Mart / Avenue Supermarts Complaints & Reviews

Address: Thane, Maharashtra, 400608

I had purchase some items on 27.08.2017. At billing counter i requested them to update my gst no. So that i can get credit of same in gst returns as the items is for use in my office. They refuse to update the same and said that they dont have any systems o[censored]pdating gst no. Of customers. This way customer is lossing on itc of gst. Please clarify the same. By not geting the gst credit the customer has to pay tax on tax - cascading effect.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 394221

Your security gaurds at surat branch are very stange, they even know how to communicate with customers, one of the main branch in surat in pandesara krushna kumar singh named person argued with me regarding entry time at the 9:55 please i was standing outside & he closed the doors saying not entry on 10 i showed time even tough he is not giving proper responce & very wrost experiance at d mart not going to visiting any day even tought i have visited there more then 100 times but not now, shame d mart please produce some customers freindlyness

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 394101

Website: Consumer Complaints

Jira sal rice which is selling at d mart mota varacha branch they won't sell 25 kg packaet bcz they will get less profit and selling last year stock price was 875 per 25 kg at rs. 38.50 * 25 kg = 950.

They stop selling 25 kg package just because reason is gst. So they sell fortune oil 15 ltr which amount is equal to that. As d mart staff said you can buy in 5 kg package which is equal to 5 total package. So you cant buy that 25 kg as they sell before. What is this # harrasment public faced.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra

Today i purchase some material from dmart thane kothari compound.
I purchase some biscuits and juice, when i come to billing counter and half billing done then one staff at billing stop billing and cancle billing.
When i asked to staff that why you stop billing she called her supervisor.
The lady supervisor come to that counter and i ask her for same then she dont allow to take material out bcoz of some more.
When i ask her that why you dont allow me to take out she told its our rule, when i ask her where is in writting then she started searching the.
After 10 mints i ask her to show me where is in writting then she call mr. Sunil yadav and he has also dont alow to take out material and started argument with me and dont given me proper explaination.
I was waiting there at billing counter more than one.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

View replies

J

Jogendra Siddhaye

from Nashik, Maharashtra

Aug 28, 2017

Wrong Billing and counting mistake also not listening to customer for recount by the cashier and his subordinate.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I had done a shopping for rs. 600 from dmart, near kartar road in pune on 13.08.2017. Firstly the transaction failed but my amount got deducted. Then i had to pay again. I haven't received the amount yet in my bank account and it's been 9 days.
I do not have the bill with me though, as i was told that money would be back in my account few hours i had trust in d mart, but it's been quite long and i am. Wondering wheather this is a trick played by d mart on it's customers.
Kindly get back to me as this is not how your business should be dealing.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

View replies

B

BHANAVATH KRISHNA KANTH NAIK

from Visakhapatnam, Andhra Pradesh

Aug 28, 2017

Dear sir,
My name is Krishna Kanth I have purchased items in kakinada Dmart on Sunday (20/8/17), I'm paid amount through sbi atm card, it shows payment is failed but money is debited from my sbi account not refunded till now..plz resolve my issue as possible as fast

Thanking you

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I had done the shopping on 16/07/17 from d-mart, kompally, hyderabad vide bill no:08-0125 at 07.35pm. The bill amount was rs.403/-. I did the payment through my debit card but the transaction failed and the cashier swiped the card again. But rs.403/- was already deducted from my account for the first swipe. On enquiring with the cashier, i was told that it will be credited in my account within 48 hrs. But now nearly 24 days has past but still there is no refund of the amount. I had lodged the complaint on the d mart site also and my compliant id is d-c/tel/hyd/kom-27812. But there is no reply from there either.
Please reply what is the status of my payment?

Mohammed contractor
[protected]

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400703

Website: Www,rediffmail .com

Bill no_ 17-0138 dated 27-7-17. Complaint given on 2ndaug but no reply dear sir, my compaint regarding excess gst charged on following items, 1 santoor shop charged 28% insteade of 18% '"' 2 wim bar 28 % instead 18% 3 wheel bar 28% instead_of 18% all above items are fmcg and not laxary items, it should charge 18 or less than 18%. Kindly do the needful

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.dmartindia.com

Exploiting customers: i have bought a bagrrys fruit $ fiber muslie, which was and still is listed 375 but they charged 425. I called customer service to look into it, they took my number and said "they would call me in few minutes". After 1 hour wait, i called them to check the status some other person answers and said the same thing, took number and they would call. But no call since 2 days. Any way i called in again after 2 days, told them the whole process but that person was so harsh and said we have so many other things to do, so just bring product and receipt to check. I was very annoyed deciced to raise the issue. It is not about money but we all pay a lot to get good service and quality products but not to get # from your company. I would have to think about going back to dmart, suggest others to choose other source.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I purchase some items from d mart koperkharne navi mumbai as on dated 22/7/2017 bil no.17-0138.
They charg excess gst on following items
Santoor shop 28%

Vim bar 28%

Wheel washing powder 28%
Above items are not luxury items theses are fmg items should be charge12%
I ttalk with there manager but not
Satisfied with his reply
Kindly do the needful.
Abdul mannan baig

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400068

Dear sir,

One of my friend had visited your shop to buy some things.

Though many of the things which he bought had mrp xxx (Inclusive of all taxes) written on the labels, still he was charged gst over and top of the mrp price.

Is it right to charge him gst, are you not guilty of cheating and defrauding your customers.

This is just one case, there must be lakhs of customers who have bought stuff from you over the period of 1 month.

Please let me know the real picture.

Thanks

Suresh
[protected]

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

View replies

V

Varad Shinde

from Mumbai, Maharashtra

Aug 11, 2017

The lady outside the trial room of dmart (bhandup mumbai ) was very rude with me
So i request you to take the necessary action as soon as possible. Before we take an unwanted action

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400080

I have purchased certain items for my office use from D-mart, Mulund West, Mulund Goregaon Link Road on 02nd July 2017 vide Invoice No.34-0086.
As the GST was to be levied, I had requested the Cash counter (No.AP-34) to add my GST no in the bill. She didn't understood so rightly called Supervisor, who said NO such system is there. My complaint is unless D-mart (or any seller) records my GST, how can I get the credit for GST included...

Helpful

34 other people found this review helpful

34 found this helpful

2 Comments

Address: 400701

Website: indianconsumer.com

Hi,

I Mr. Srinibas choudhary left the organisation on 21.03.2017 and still not received PF amount. My PF number as below:

MH/49416/0004297

Form submitted - 11/05/2017
Submitted to PF office - 13/06/2017

When I called to customer care, they refuse to answer. Please look at this and hope to resolve ASAP.

Regards,
Srinibas
[protected]

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Jul 04, 2017

Updated by srinibas choudhry Waiting for reply

View replies

A

Ankita Mantri

from Mumbai, Maharashtra

Jul 31, 2017

Complain is about GST charged 18% on bill which are MRP goods and it should not been charged as MRP inclusive of taxes but still charged 18%.if the goods are charged at 18% it means it gets costlier than goods which are sold by normal retailer then why should one buy from Dmart

Reply

N

Naveenpurohit

Apr 2, 2021

I update my account number in pf kyc .but not approved by pf ofc and dmart

Reply

Helpful

7 other people found this review helpful

7 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: 517501

Sir/madam
I purchased a toy tofay at 8.30 pm which was opened immediately after go to home, but it has one wheel damaged i.e. the wheel broken, immediately I reported the same to d.mart Tirupati air by pass road but they said rudely as u have to all be verified before purchasing, how we verify they don't allow to open the toy cover to check before buy in the mart then how we check, I lost Rs.150/-
Please take necessary action the toy details as given bellow
Friction big pickup (ask)
Barcode no is [protected]

Thanq

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made purchase at d mart satara road branch on 27.05.2017 against visa debit card no. [protected] of dena bank valid from 01/16 to 01/21
For rs.1890.36. On swiping the card there was error and slip showed that txn failed sale declined. However my account was debited twice by rs.1890.36
Therefore i made complaint to dena bank. They have informed that there is no credit pending. I therefore i request d mart to check their bank account and check that whether there is double credit on 27.05.2017. If so arrange to refund an amt. Of rs.1890.36 for failed transaction.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat, 360005

Website: d mart

In past gopal namkeen locally manufactured was available in the crystal mall stores rajkot. Since last 2 months it is not available and other products are added which is costlier than gopal. Complained to stores manager but nothing is done. I asked for higher authorities name but stores manager replied ther is no one above me. I have come across in foram also stores mangaer is everything nobody above him. Really strange management governance. I have not come across such type of management.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Jul 01, 2017

Updated by Arun Adalja no action from management.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560084

Website: D'mart

Hello mr bini john. Heard your the manager head of ramurthinagar dmart store. I am really very unhappy n disappointed by the service the store people are providing. Should dmart grow or you want to shut down by having these kind of people? Today while shopping we wanted to buy peanuts. To check the quality i took 4 peanuts n started to eat, the lady in the billing place told we are not suppose to eat. I told k i stood. I had 2 in hand it...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 400064

Hi,

Most of the delicate and perishable products are not handled with proper care leading to most of the items being crushed/crumbled/broken/not fit for consumption and leaves a bad experience as a consumer. I stay next to d-mart and have seen how the handlers throw around the boxes containing the products every day. Most of the biscuits, packet of chips or other such edibles have been crushed entirely or from a particular and hence we as customers have to constantly check which one is least damaged and can be purchased. Would request you to sensitise all the employees that the products should be handled with care and not thrown around as if it were garbage.

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

My bill cm no 08-0253 dt 07.06.17 rs.6475.33 at satara road pune was paid through debit card. At first boi card showed error on the billing counter, so i gave sbi card for bill payment. But the bill amt was deducted from both the cards. I have rcd such msgs from both the banks. So pl arrange to refund excess amt paid to you and inform me accordingly.
Santosh gaherwar

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 500010

Website: www.consumercomplaints.in

Hi I am Panchamgam Sreedhar. On 27th may'2017 I had made purchase at D Mart kompally worth INR 990.00. I made the payment using Kotak Mahindra Bank Debit Card which was debited from my account. But as per the staff due to server failure the receipt came in as Transaction reversal. I was made to pay again using another debit card which I did. I was assured that amount will be credited back to my account which did not happen yet. I called kompally branch to register my complaint but it's been two days and I am yet to receive any mail confirmation regarding my complaint. I was told that they have quota system for generating complaints to bank for fund reversal in daily basis. This makes me think D MART transaction reversal often happens to the extent that they have come up with daily quota system.
Please find below my transaction details.
TID no.[protected]

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Satara, Maharashtra, 415110

Website: d-marth

Hi;i am complaining about karad branch on[protected] at 03:01 p. M one of the staff was asking [throught using his body langauge]about my moblie number when i notice that this same man was following me first also that time i had neglect him but this time it was very bad experienced to face this kind of stiuation from the same man i had complaint to manager but he had not fill up the complete form and even he didnot show cctv footage
We are the customer we trust on brand[d-marth] and it's policiy but it was really feeling bad to share this kind of feedback which took place your [d-marth]base
I hope you understand my concern
Hoping for right step should take in case of female matter
Note:i am had photo of the same man

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

D-Mart / Avenue Supermarts Complaints & Reviews

File a complaint to D-Mart / Avenue Supermarts

D-Mart / Avenue Supermarts reviews & complaints page 52

not accepting gst no even if purchase is made for office use. at d mart thane

Post your Comment

closing before time & rude security officers

Post your Comment

jira sar rice at dmart which is currently selling at mota varacha branch

Post your Comment

staff argument with customer and no politeness.

Post your Comment

money refund not yet done

Post your Comment

card payment transaction failed but money got deducted from my account

Post your Comment

d-f mah nav kop26892 date 2aug17

Post your Comment

worst customer service at dmart rmachandrapuram

Post your Comment

excess charge gst

Post your Comment

double taxing -

Post your Comment

My GST NO NOT RECORDED on my bill even specifically requested

Provident fund amount not received

Post your Comment

Product damage i.e. toy damaging

Post your Comment

Failed transaction at pos d mart satara road pune, maharashtra

Post your Comment

Cheap products discontinued costly products added.

Post your Comment

People working in ramamurthy nagar D'Mart store

Handling of products

Post your Comment

Bill payment twice

Post your Comment

Transaction reversal and amount not credited in account

Post your Comment

Misbehaviour of staff

Post your Comment

Related businesses