Dear sir,
I have been for purchase in your kolhapur department store, on date06/06/09 vide bill noBD-1579 in that the man who is A STORE MANAGER, i asked him my material to be packed in some diffrent carry bags as per my suitability, as my materials where all eatbels for travellings to be given in bus, he told he cannot do so, on that,
I told him " if, you peopel cannot co oprate in this small arrangments, then we shall think for visiting your store in future " he told clearly, : YOu MAY NOT VISIT THE STORE AGAIN: .
IS this the way to treat the customer in your d mart stores.
i mate written complaint with my cell nunber in your store on same time, but there is no any positive responce,
may that person had taken that complaint chit from complaint box.
all these thing have been recorded in your cammeras of store, pls do check.
time was09:39 pm, date 06/06/09 .
i am waiting for responce.
customer is very precious for every bussiness.
thank you
Aug 14, 2020
Complaint marked as Resolved 
It has a security system where every bag carried in by women are sealed at entrance in another stinky smelly bag which you are forced to carry around. which is unsealed when you reach the cash counter.
Secondly it has either these huge push around trolleys or these plastic baskets to carry things around. You are bound to bump into things or people atleast 5 times during each visit there..
But the most disappointing incident which made me put this up on the internet is their attitude towards customers.
My company as a reward for some scheme provided me with a hamper including vouchers for Dmart. The vouchers were valid for 12 months, after 5 months when i finally decided to use them i visited the store at Mulund. Since they were kept for 5 month, the signature on the seal was faded to the extent of being invisible on one besides the ink mark.
The store employees refuse to accept the voucher. It still bore the issue date and seal. And morevoer, when i pushed that i need to talk to the higher authority, the concerned person refused to meet me.
This is utter insensitivity, that to for a transaction that's already paid for.