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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Jan 7, 2026
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84
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D-Mart / Avenue Supermarts reviews & complaints page 8

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U
Umeshwara
from Bengaluru, Karnataka
Mar 18, 2023
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KENSTAR mixer product service issues

Address: Shivalingam 3rd cross techer colani anekal main road Chandapura Bangalore 560099

Hi team
My self Shivalingam/Umeshwara from Bangalore bommasandara I purchased dmart kenstar mixi from last year 27/02/2022 now mixi not working so I went bommasandara Bangalore dmart I saked for service on 5/03/2023 but still today date 18/03/2013 i didn't get proper response from bommasandara dmart. The bommasandara dmart store manager nithini not response proper he saying that your responsibility we are not giving service here and...
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benny123uk
from Coimbatore, Tamil Nadu
Mar 17, 2023
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Address: chiniyampalayam ,avinasi road, coimbatore

Coimbatore, chiniyam palayam dmart, 17th march, 8.45 pm, i am buy a Pop corn cheese flavour, but Mix the spices not properly, The flavor was very low and the spice was not right for me I told you to add more spices, but the inselt staff said that you can't give it, it was my folt?
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    dhamu1978
    from ahmedabad, Gujarat
    Mar 14, 2023
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    Address: ahmedabad

    I have been debited twice for my order number 91130383 on 2nd march on d mart from credit card amt of rs 2463

    i have complaint several times in d mart customer care but there is no response from team still
    i am uploading the phots of my msg from kotak bank and the statment also
    +2 photos
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      Neha Karara
      Mar 13, 2023
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      Address: Dmart Ready Sector 28 vashi

      Order purchased from Dmart ready in sector 28 Vashi on 24.02.2023. My amount of order was failed at your end, so I had done transaction twice. Then failed amount was credited to Dmart after sometime so you got double amount and my amount is not refunded to me at yet. My order no. is 90562271 and order amount is of Rs. 1143/-. I didn't get any response from your side after contacting with you again and again.
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        8
        8454986611
        from Mumbai, Maharashtra
        Mar 12, 2023
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        Order No # 86037452
        Mira Bhayander
        Date # 03-Mar-2023
        Customer Name# Kuldeep Sharma

        I have done the online payment - however not received product worth Rs.818/- (Gowardhan Processed Cheese * 2)
        I have raised concern via Mail as well as phone & also in app - It has been more than 10 days, issue is not addressed - just received call from Dmart executive 2 times about enquiring about the issue - however no followup done thereafter - I have sent multiple reminder over the mail, but response - its is like no one bothered
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          Md Jabeen
          from Hyderabad, Andhra Pradesh
          Mar 10, 2023
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          I purchased an appliance which is under warranty. Can I get the duplicate invoice?
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            Neha Karara Panjwani
            Mar 8, 2023
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            I had purchased an order from Dmart ready my order I'd is 90562271 my order amount was Rs 1143/-. Payment done by mobile banking my amount was deducted and failed at the end of Dmart. When I was complained to my bank then I found that amount was credited to Dmart so I had done cash back request to Dmart. But refund amount is not processed from the end of Dmart. I didn't get my amount at yet. Please solve this problem and credit the amount in my account.
            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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              D
              Dhamu nawani
              from New Delhi, Delhi
              Mar 5, 2023
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              Address: Ahmedabad

              I have been debited twice for same order number 91130383 of d mart i have complaint atleast 5 times but there is no response i have been not credited of rs 2463 still in my bank
              Thanx
              +1 photos
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                Address: Demrt ,Kardni barnch308,jhotwara, Jaipur, Rajsthan

                Sar my name is Pooja YOGI, I am parents Time working in garosary department in D-Mart / Avenue Supermarts. kardni barnch, Jaipur,

                Branch code -308,
                So my grosary senior officer not give me emergency leave, another all gril give leave,
                Today my home arjent work but suddenly coming my phone in call my senior officer says you come 2pm, after I am says but I am today not coming sar my home very arjent work, after officer says bad words and
                Say you are not coming in Dmart,

                And after too much sexual word say senior officer Mr Prem singh,

                Plz help me 😭 sar

                Name
                Pooja YOGI
                Gorsary Core department,
                Demrt Jaipur 308,
                [protected]
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                  A
                  AkshayT
                  from Pune, Maharashtra
                  Feb 19, 2023
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                  Address: Dmart, Hiranandani, Powai, Mumbai

                  Visited Dmart in Hiranandani, Powai, Mumbai a couple hours ago. While waiting in the checkout line, this employee seemed to have willingly walked close and brushed against my wife even after having ample space where 3 people could walk through without touching each other. I can tell since I too walked in the same area to get my bags seal removed while this Incident took place.
                  He started to apologize only after my wife called him out for what he did. I tried to check his I card and just could get his name (Mohan Kumar) and blood group which was O+ve, as someone who seemed to be his manager jumped in and started apologizing towards my wife rather than speaking it out with Mohan. The guy stood behind his manager for a little while as he kept murmuring things to himself, and walked away from the scene as his fellow employees kept apologizing on his behalf. My wife could have easily smacked him up for his indecency but controlled it. This does not mean such incidents should be ignored.
                  We too walk in the crowds and understand the difference between decent and indecent interactions.

                  Would be very kind if Dmart would try making an effort towards making a decent environment for everyone altogether.
                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                    N
                    nayakdinesh
                    Feb 6, 2023
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                    Address: AT-Mhow,Pithampur,Indore Madhya Pradesh.

                    Hi Sir,
                    I am Dinesh Nayak, i made shopping from Dmart, Pithampur branch Madhya Pradesh of worth 420.32 rupees . Amount deducted twice for the single transaction. I request you, please assist for my money back.I am here with attach invoice and payment transaction.
                    +1 photos
                    Feb 7, 2023
                    Complaint marked as Resolved 
                    I had made some shopping from Dmart on 4th Feb 2023 of worth 420.32 rupees. While i made payment through HDFC bank (UPI ref no-303567099375), the amount get deducted but that not received at merchant. Hence again i made one more transaction by paytm bank (UPI ref no-3035672548344)which got, while the first payment from HDFC bank not refund yet. Please assist.
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                      A
                      Apoorva Bahirat
                      Feb 6, 2023
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                      They reaches out my door everytime at morning 7 am to deliver my online order even if I selected evening time slot. Is there any specific reason behind this service?
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        R
                        RavMunn
                        from Bhilai, Chhattisgarh
                        Jan 22, 2023
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                        मेरे द्वारा आपके स्टोर से 19/01/2023 को 1183 रुपये की खरीदारी की गई थी जिसमे एक आइटम यर्डले लंदन के deo भी था जिसको मेरे द्वारा गलती से ट्राली में रख लिया गया था आज दिनाक 22/01/2023 को मैं आपके स्टोर में वापस करने गया था लेकिन आपके स्टोर में उपस्थित कर्मचारी द्वारा न केवल मुझसे दुर्व्यवहार किया बल्कि deo को भी अपने पास रख लिया है।
                        मुझे न तो deo लौटाया गया है और न ही उसका अमाउंट लौटाया गया है।
                        उचित करवाई की आशा में
                        R P TRIPATHI
                        [protected]
                        Bill No.:[protected]
                        Bill Date : 19/01/2023
                        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                          R
                          Rohith_mr
                          from Srikakulam, Andhra Pradesh
                          Jan 21, 2023
                          Jul 7, 2024
                          This thread was updated on Jul 7, 2024
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                          Open your store in srikakulam district.

                          Address: Andhra Pradesh, srikakulam

                          I am resident of srikakulam district which is located in Andhra pradesh. In our state all districts has d mart stores. I don't know that why are you not opening a store in our district. So, I am requesting you that please start a d mart store as soon as possible.

                          Thanking you.
                          Your's faithfully
                          Rohith....
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                          amitsamik
                          from zirakpur, Punjab
                          Jan 19, 2023
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                          Address: Peermuchalla

                          Dear Dmart Team,

                          I have purchased some products from D-mart as on dated 08.01.2023 & left my ATM card of Canara Bank at the billing counter by mistake and not informed me by the billing person for the same. After 7 days I got the same when I was at the ATM to withdraw the money from the ATM machine. Then i checked the last transaction on my account that was D-mart billing of 08.01.2023. Yesterday evening I visited the D-mart & asked for the ATM card. As per Mr. Manoj(Manager-[protected]) of Dmart Peermuchalla, They have damaged my ATM card after 24 hrs as per policy of Dmart and unable to issue any letter for damaged ATM card at Dmart custody and he told me for police complaint for lost the ATM card how he can say that card has lost as its damaged by the Dmart as per record shown by the manager to me. Pls let me know how you can damaged customers ATM card without any information to customer or consent as you were not display any board for the same information for customers at the premises of Dmart..It's not personal property of Dmart. If you damaged my ATM card then give me proof of damaged of ATM card or issue me a letter for damaging my ATM card by Dmart as per policy. So that i can reissue a new ATM card from the canara bank or provide me damaged ATM card for surrender the same to the bank and issue new ATM card.

                          Pls investigate it or check with the concerned person on priority otherwise i will lodge the complaint to consumer court.

                          Dated

                          Description

                          Amount

                          08/01/2023 18:55

                          1402DMARTPEERMUCHZIRAKPURIN-08/01/23 18:55:26/8815

                          ₹ 2, 805.04 Dr

                          Thanks

                          Amit Sharma

                          Ph-[protected]
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                            P
                            Praktan
                            Jan 14, 2023
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                            Address: Online store

                            I am praktan dhaneshwar i was ordering groceries from D Mart online store as on 3rd January 2023 at 02.10 PM with the order ID[protected]

                            I have made the payment from the google pay with the UPI transaction ID[protected] with the amount of 6155 INR . But as on D Mart made the payment failure.

                            I was instantly contacted to D Mart customer support and D Mart support team told it will auto reflect in you account within 3 to 5 days. After the completion of the 3 days at 4th day I contacted to D Mart support they had raised the complaint (Complaint ID[protected] after 2 days I took follow up on the same and support team said you will get the refund by tomorrow as in 11 th January 2023 but I have not got it

                            I was continued to take follow up on the same till date i have not got the refund.

                            Payment was down by the but D Mart have an issue with it and they are not yet reverting back those money till today. I was totally frustrated with this every day D Mart customer support just tell you will get the refund be patience but it's 11 days complete till now I am suffering with this problem

                            I am expecting this to be resolved from the consumer forum. I am requesting to consumer forum to take a strict action on it.
                            Thank you in advance
                            +1 photos
                            Mar 22, 2024
                            Complaint marked as Resolved 
                            Thank you so much for addressing the concern I have got my refund amount
                            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                              Address: Velachery

                              Team D Mart,
                              It was very unfortunete and repeatedly happening at DMart Velachery. Today (9 Jan 2023) I have visited Velachery store for some purchase for the worth of 2415/- at 5.35pm approx. Immediately after the billing and before leaving the store, I have checked my bill (created a habit with the bitter experience happened couple of time previously in the same store - Velachery), it was found that a bread packet has been charged...
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                              Munawer Shareef
                              from Hyderabad, Telangana
                              Jan 8, 2023
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                              Address: Tolichowki, Hyderabad

                              I have purchased clothes from Dmart Tolichowki, Hyderabad on 7/1/2023. I have paid from my Gpay. But the billing boy said payment not received tha I paid from my Kotak bank credit card. Amount of Rs 535/-. When i chek my Gpay, amount was already credited to Dmart.
                              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                N
                                NightCrawller
                                Jan 8, 2023
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                                Hi,
                                I have a shop which is big enough for dmart ready store 310+ carpet 14ft height 2min from station and SV road in vile parle. how to apply for dmart ready?
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                                  R
                                  Ratts .s
                                  Jan 7, 2023
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                                  Address: Adgaon, Nashik, Maharashtra 422007

                                  My Rs 2525 for grocery stealing in D mart premises, I request D mart they only show me a video of stealing one family stealing my grocery premises Dmart, I needed my money or my goods, so I requested a consumer team, to help mi,
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