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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Dec 8, 2025
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D-Mart / Avenue Supermarts reviews & complaints page 8

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N
Neha Karara
Mar 13, 2023
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Address: Dmart Ready Sector 28 vashi

Order purchased from Dmart ready in sector 28 Vashi on 24.02.2023. My amount of order was failed at your end, so I had done transaction twice. Then failed amount was credited to Dmart after sometime so you got double amount and my amount is not refunded to me at yet. My order no. is 90562271 and order amount is of Rs. 1143/-. I didn't get any response from your side after contacting with you again and again.
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    8
    8454986611
    from Mumbai, Maharashtra
    Mar 12, 2023
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    Order No # 86037452
    Mira Bhayander
    Date # 03-Mar-2023
    Customer Name# Kuldeep Sharma

    I have done the online payment - however not received product worth Rs.818/- (Gowardhan Processed Cheese * 2)
    I have raised concern via Mail as well as phone & also in app - It has been more than 10 days, issue is not addressed - just received call from Dmart executive 2 times about enquiring about the issue - however no followup done thereafter - I have sent multiple reminder over the mail, but response - its is like no one bothered
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      M
      Md Jabeen
      from Hyderabad, Andhra Pradesh
      Mar 10, 2023
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      I purchased an appliance which is under warranty. Can I get the duplicate invoice?
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        N
        Neha Karara Panjwani
        Mar 8, 2023
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        I had purchased an order from Dmart ready my order I'd is 90562271 my order amount was Rs 1143/-. Payment done by mobile banking my amount was deducted and failed at the end of Dmart. When I was complained to my bank then I found that amount was credited to Dmart so I had done cash back request to Dmart. But refund amount is not processed from the end of Dmart. I didn't get my amount at yet. Please solve this problem and credit the amount in my account.
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          D
          Dhamu nawani
          from New Delhi, Delhi
          Mar 5, 2023
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          Address: Ahmedabad

          I have been debited twice for same order number 91130383 of d mart i have complaint atleast 5 times but there is no response i have been not credited of rs 2463 still in my bank
          Thanx
          +1 photos
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            Y
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            Address: Demrt ,Kardni barnch308,jhotwara, Jaipur, Rajsthan

            Sar my name is Pooja YOGI, I am parents Time working in garosary department in D-Mart / Avenue Supermarts. kardni barnch, Jaipur,

            Branch code -308,
            So my grosary senior officer not give me emergency leave, another all gril give leave,
            Today my home arjent work but suddenly coming my phone in call my senior officer says you come 2pm, after I am says but I am today not coming sar my home very arjent work, after officer says bad words and
            Say you are not coming in Dmart,

            And after too much sexual word say senior officer Mr Prem singh,

            Plz help me 😭 sar

            Name
            Pooja YOGI
            Gorsary Core department,
            Demrt Jaipur 308,
            [protected]
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              A
              AkshayT
              from Pune, Maharashtra
              Feb 19, 2023
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              Address: Dmart, Hiranandani, Powai, Mumbai

              Visited Dmart in Hiranandani, Powai, Mumbai a couple hours ago. While waiting in the checkout line, this employee seemed to have willingly walked close and brushed against my wife even after having ample space where 3 people could walk through without touching each other. I can tell since I too walked in the same area to get my bags seal removed while this Incident took place.
              He started to apologize only after my wife called him out for what he did. I tried to check his I card and just could get his name (Mohan Kumar) and blood group which was O+ve, as someone who seemed to be his manager jumped in and started apologizing towards my wife rather than speaking it out with Mohan. The guy stood behind his manager for a little while as he kept murmuring things to himself, and walked away from the scene as his fellow employees kept apologizing on his behalf. My wife could have easily smacked him up for his indecency but controlled it. This does not mean such incidents should be ignored.
              We too walk in the crowds and understand the difference between decent and indecent interactions.

              Would be very kind if Dmart would try making an effort towards making a decent environment for everyone altogether.
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                N
                nayakdinesh
                Feb 6, 2023
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                Resolved

                Address: AT-Mhow,Pithampur,Indore Madhya Pradesh.

                Hi Sir,
                I am Dinesh Nayak, i made shopping from Dmart, Pithampur branch Madhya Pradesh of worth 420.32 rupees . Amount deducted twice for the single transaction. I request you, please assist for my money back.I am here with attach invoice and payment transaction.
                +1 photos
                Feb 7, 2023
                Complaint marked as Resolved 
                I had made some shopping from Dmart on 4th Feb 2023 of worth 420.32 rupees. While i made payment through HDFC bank (UPI ref no-303567099375), the amount get deducted but that not received at merchant. Hence again i made one more transaction by paytm bank (UPI ref no-3035672548344)which got, while the first payment from HDFC bank not refund yet. Please assist.
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                  A
                  Apoorva Bahirat
                  Feb 6, 2023
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                  They reaches out my door everytime at morning 7 am to deliver my online order even if I selected evening time slot. Is there any specific reason behind this service?
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                    R
                    RavMunn
                    from Bhilai, Chhattisgarh
                    Jan 22, 2023
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                    मेरे द्वारा आपके स्टोर से 19/01/2023 को 1183 रुपये की खरीदारी की गई थी जिसमे एक आइटम यर्डले लंदन के deo भी था जिसको मेरे द्वारा गलती से ट्राली में रख लिया गया था आज दिनाक 22/01/2023 को मैं आपके स्टोर में वापस करने गया था लेकिन आपके स्टोर में उपस्थित कर्मचारी द्वारा न केवल मुझसे दुर्व्यवहार किया बल्कि deo को भी अपने पास रख लिया है।
                    मुझे न तो deo लौटाया गया है और न ही उसका अमाउंट लौटाया गया है।
                    उचित करवाई की आशा में
                    R P TRIPATHI
                    [protected]
                    Bill No.:[protected]
                    Bill Date : 19/01/2023
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                      R
                      Rohith_mr
                      from Srikakulam, Andhra Pradesh
                      Jan 21, 2023
                      Jul 7, 2024
                      This thread was updated on Jul 7, 2024
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                      Open your store in srikakulam district.

                      Address: Andhra Pradesh, srikakulam

                      I am resident of srikakulam district which is located in Andhra pradesh. In our state all districts has d mart stores. I don't know that why are you not opening a store in our district. So, I am requesting you that please start a d mart store as soon as possible.

                      Thanking you.
                      Your's faithfully
                      Rohith....
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                      A
                      amitsamik
                      from zirakpur, Punjab
                      Jan 19, 2023
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                      Address: Peermuchalla

                      Dear Dmart Team,

                      I have purchased some products from D-mart as on dated 08.01.2023 & left my ATM card of Canara Bank at the billing counter by mistake and not informed me by the billing person for the same. After 7 days I got the same when I was at the ATM to withdraw the money from the ATM machine. Then i checked the last transaction on my account that was D-mart billing of 08.01.2023. Yesterday evening I visited the D-mart & asked for the ATM card. As per Mr. Manoj(Manager-[protected]) of Dmart Peermuchalla, They have damaged my ATM card after 24 hrs as per policy of Dmart and unable to issue any letter for damaged ATM card at Dmart custody and he told me for police complaint for lost the ATM card how he can say that card has lost as its damaged by the Dmart as per record shown by the manager to me. Pls let me know how you can damaged customers ATM card without any information to customer or consent as you were not display any board for the same information for customers at the premises of Dmart..It's not personal property of Dmart. If you damaged my ATM card then give me proof of damaged of ATM card or issue me a letter for damaging my ATM card by Dmart as per policy. So that i can reissue a new ATM card from the canara bank or provide me damaged ATM card for surrender the same to the bank and issue new ATM card.

                      Pls investigate it or check with the concerned person on priority otherwise i will lodge the complaint to consumer court.

                      Dated

                      Description

                      Amount

                      08/01/2023 18:55

                      1402DMARTPEERMUCHZIRAKPURIN-08/01/23 18:55:26/8815

                      ₹ 2, 805.04 Dr

                      Thanks

                      Amit Sharma

                      Ph-[protected]
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                        P
                        Praktan
                        Jan 14, 2023
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                        Resolved

                        Address: Online store

                        I am praktan dhaneshwar i was ordering groceries from D Mart online store as on 3rd January 2023 at 02.10 PM with the order ID[protected]

                        I have made the payment from the google pay with the UPI transaction ID[protected] with the amount of 6155 INR . But as on D Mart made the payment failure.

                        I was instantly contacted to D Mart customer support and D Mart support team told it will auto reflect in you account within 3 to 5 days. After the completion of the 3 days at 4th day I contacted to D Mart support they had raised the complaint (Complaint ID[protected] after 2 days I took follow up on the same and support team said you will get the refund by tomorrow as in 11 th January 2023 but I have not got it

                        I was continued to take follow up on the same till date i have not got the refund.

                        Payment was down by the but D Mart have an issue with it and they are not yet reverting back those money till today. I was totally frustrated with this every day D Mart customer support just tell you will get the refund be patience but it's 11 days complete till now I am suffering with this problem

                        I am expecting this to be resolved from the consumer forum. I am requesting to consumer forum to take a strict action on it.
                        Thank you in advance
                        +1 photos
                        Mar 22, 2024
                        Complaint marked as Resolved 
                        Thank you so much for addressing the concern I have got my refund amount
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                          Address: Velachery

                          Team D Mart,
                          It was very unfortunete and repeatedly happening at DMart Velachery. Today (9 Jan 2023) I have visited Velachery store for some purchase for the worth of 2415/- at 5.35pm approx. Immediately after the billing and before leaving the store, I have checked my bill (created a habit with the bitter experience happened couple of time previously in the same store - Velachery), it was found that a bread packet has been charged...
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                          M
                          Munawer Shareef
                          from Hyderabad, Telangana
                          Jan 8, 2023
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                          Address: Tolichowki, Hyderabad

                          I have purchased clothes from Dmart Tolichowki, Hyderabad on 7/1/2023. I have paid from my Gpay. But the billing boy said payment not received tha I paid from my Kotak bank credit card. Amount of Rs 535/-. When i chek my Gpay, amount was already credited to Dmart.
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                            N
                            NightCrawller
                            Jan 8, 2023
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                            Hi,
                            I have a shop which is big enough for dmart ready store 310+ carpet 14ft height 2min from station and SV road in vile parle. how to apply for dmart ready?
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                              R
                              Ratts .s
                              Jan 7, 2023
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                              Address: Adgaon, Nashik, Maharashtra 422007

                              My Rs 2525 for grocery stealing in D mart premises, I request D mart they only show me a video of stealing one family stealing my grocery premises Dmart, I needed my money or my goods, so I requested a consumer team, to help mi,
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                                P
                                from New Delhi, Delhi
                                Jan 5, 2023
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                                Address: Gulmohar Dmart 100 futti Dmart sangli

                                Date- 5/01/2023

                                Dmart sangli.

                                विषय-ऑफिसर अपमान केला बाबत...
                                Mi Prathmesh Navnath shinde teamlease company karun Dmart madhe cash point la packer kam karat Asun majhya kadun problem jhala ki 4/01/2023 la mala full time chi shift Hoti theva mi Grn godavan chi gadi khali Keli Hoti Ani upperam mi basket madhe kadun thevala hota Ani upperam mi visralo Ani dusrya divshi mi facility staff la vicharle ki majha kal upperam visralo Ani hoto to kuthe aahe facility bolat choti ki kal basket upperam hota pan Aaj kuthe Gela mahit nahi mi upperam basket madhe shodhale tar mala sapdale nahi DM -Noor muhmad jahagir sir na sangitale ki upperam mi Grn godavan chi gadi khali Keli Hoti shift sapli hoti pan kal upperam visralo tar sir bolat hote ki upperam kontya tar sutti jhalela staff cha upperam ghe mi
                                Staff entry bhagitale thithe kontach staff nahvta tar mi parat var cash point gelo mi cash officer vinyak sirana sangitale ki sir majha upperam kal mi visrala aahe mi Noor sirna sangitale tar Noor sirani sangitale ki kontya tari upperam arjust karun ghe kontach staff navhta tar te mi vinayak sirana mi sangitale ki sir na majha upperam sapdat nahi upperam harvala aahe tar mi udhya HR madam kadun Navin upperam gheyun ghalto Ani kama var yeto tar vinayak sir bolel ki chalte thik aahe udhya kama var upperam ghalun ye ok ha mi cash counter la jaat hoto tar cash officer pradeep sir ni vichar le ki upperam kuthe tar mi bolalo ki mi Noor sirna sangitale upperam kal visrala aahe nantar cash counter packring karat hoto tar nantar store manager Ravi sir bolat hote ki vinayak sir shi upperam kuthe aahe vinayak sir ni sangitale ki prathmesh upperam kal to tyani visrala aahe tar to bolat hota ki udhya HR madam kadun upperam gheto Ase bolat hota ase sangitale Ani मुद्दाम Ravi sir ni mala vichar le ki aaj tujha birthday aahe ka happy birthday Ase मुद्दाम Ravi sirani birthday. Vish keli tyna mahit hote majha upperam harvala mi smart madhe visrala Aahe tari मुद्दाम विचारले आणि sir ni vichar le kuthe upperam tar mi sangitale ki majha upperam harvala aahe kal 4/01//2023 la Ani aahe tar HR Navin upperam madam gheto chalte nantar mi packring karat hoto Ani nantar DM -Noor muhmad jahagir sir ni vichar le cash officer pradeep sir prathmesh याने कोणाला विचारून join kela tar pradeep sir ni sangitale ki Prathmesh ni तुमचे नाव सांगितले की मी noor na sangitale aahe mahnun Dm - Noor Muhammad jhagir sir mala बोलवलं आणि sangitale आणि तू कोणाला विचारून जॉईन केला तर मी सांगितले मी सर मी uppram arjust झाला नाही कोणाचा म्हणून मी vinayak sir na sangitale hote ase mi sangitale आणि मग Dm- noor mohammad jahagir sirani बोललं की मला तू कामावर कशाला आलास तर मी बोललं की सराना uppram माझा grn godavan ची गाडी खाली केली होती आणि माझा uppram हरवला आहे तर Dm- Noor Muhammad jhagir sirani बोलले की तर कॅश पॉइंट काउंटर पशी असे बोलत होते आणि सर्व स्टाफ customer बघत होते त्यांच्या समोर माझा अपमान केला आणि उपकार केलास काय असे बोलले तू आमच्यावर उपकार केला काय तू आ असे बोललं आणि मी बोलत होतो की उपकार केला काय असे भाषा बोलू नका असे बोल की सर माझा वर मोठ्या आवाजात बोलत होतो आणि आणि अंगावर येत होते मोठ्या आवाजात बोलत होतो sir mala mi सर ना एवढेच सांगितलं की सर तुम्ही व्यवस्थित बोला तर sir mala तू माझ्याकडे कामाला येतो मी तुझ्या कडे येत नाही तू मला शिकवू नको असे मला सर मला बोलत होते असा त्यांनी कल माझा अपमान केला आणि मोठ्या आवाजात बोलत होतो आणि आणि माझी सेल्फ respect aahe काय नाही आ वर्कर कामावर असे मोठ्या आवाजात बोलयाचे नाही जरा त्या Noor Muhammad jhagir Dm la शिकवा आणि सर त्यांच्यामुळे कामावरून घरी गेलो तर आणि रागाच्या भरात रिझाईन लेटर दिलो होतो पण मला काम करणार होतो पण त्याच्यामुळे काल मी रिझाईन दिले होते
                                याच्या अगोदर सुद्धा मला मोठ्या आवाजात बोलले होते आणि दिवाळीत सुद्धा असंच तू आमच्या वर उपकार केलास काय उपकारयच्या भाषा मोठ्या आवाजात बोलले होते आणि माझा अपमान केला होता केला होता असा अपमान दोन वेळा अपमान सहन करून घेतलं अशी ही complete दोन वेळा झाली तरी लवकरात लवकर अँक्शन घ्यावी ही विनंती...
                                आपला विश्वासू
                                P.N.SHINDE
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                                  A
                                  azeemsap9
                                  from Warangal, Telangana
                                  Jan 2, 2023
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                                  At the time of Purchase how to get the invoice as an Email attachment at the POS?
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                                    S
                                    Srinivasaraopidikiti
                                    Dec 16, 2022
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                                    Address: Guntur

                                    In guntur demart they charging for parking 30rs why
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