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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Jan 29, 2026
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84
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D-Mart / Avenue Supermarts reviews & complaints page 8

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P
Pinky 12345
Apr 2, 2023
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Address: Zirakpur

Bill no.[protected] dt 01.04.23 double deduction of rice of rs.241.93 please refund
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    A
    Amit jalgaonkar
    from New Delhi, Delhi
    Apr 1, 2023
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    Order no: 92698560
    Order date: 20 March 2023
    One item is not delivered. Complaint lodged still no response.

    Amit
    Mobile [protected]
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      R
      Rafael_Caro_Quintero
      from Kota, Uttar Pradesh
      Mar 31, 2023
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      Address: 324010

      I forgot or lost my credit card at D-Mart on 29 of March and I went back on 31 to take it back.
      After complying after filling every necessary details with them they brought my credit card in three piece (they cut it into 3 rectangular parts) and gave it back to me saying that they do it because of security reasons and they can't have these things for more than 24 hours.
      I can't see those rules and regulations online, if any see this kindly help me out.
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        B
        Bhushan babanrao. Gadre
        Mar 20, 2023
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        Address: Wardha
        Website: [email protected]

        Buy1get1 bolke free nahi tha bill 2 items ka diya hai fraud kar rahe hai d mart Aur billing wale ko pucha to bol raha tha ki BaraBr hai bill Mujhe refund Paise chahiye
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          B
          Bhushan babanrao. Gadre
          Mar 20, 2023
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          Address: Wardha

          Buy1 get 1 bolke grad kiya hai Aur kuch free nahi rahta hai bill Jyada lagaya hai
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            U
            Umeshwara
            from Bengaluru, Karnataka
            Mar 18, 2023
            Resolved
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            Resolved

            KENSTAR mixer product service issues

            Address: Shivalingam 3rd cross techer colani anekal main road Chandapura Bangalore 560099

            Hi team
            My self Shivalingam/Umeshwara from Bangalore bommasandara I purchased dmart kenstar mixi from last year 27/02/2022 now mixi not working so I went bommasandara Bangalore dmart I saked for service on 5/03/2023 but still today date 18/03/2013 i didn't get proper response from bommasandara dmart. The bommasandara dmart store manager nithini not response proper he saying that your responsibility we are not giving service here and...
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            B
            benny123uk
            from Coimbatore, Tamil Nadu
            Mar 17, 2023
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            Address: chiniyampalayam ,avinasi road, coimbatore

            Coimbatore, chiniyam palayam dmart, 17th march, 8.45 pm, i am buy a Pop corn cheese flavour, but Mix the spices not properly, The flavor was very low and the spice was not right for me I told you to add more spices, but the inselt staff said that you can't give it, it was my folt?
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              D
              dhamu1978
              from ahmedabad, Gujarat
              Mar 14, 2023
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              Address: ahmedabad

              I have been debited twice for my order number 91130383 on 2nd march on d mart from credit card amt of rs 2463

              i have complaint several times in d mart customer care but there is no response from team still
              i am uploading the phots of my msg from kotak bank and the statment also
              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                N
                Neha Karara
                Mar 13, 2023
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                Address: Dmart Ready Sector 28 vashi

                Order purchased from Dmart ready in sector 28 Vashi on 24.02.2023. My amount of order was failed at your end, so I had done transaction twice. Then failed amount was credited to Dmart after sometime so you got double amount and my amount is not refunded to me at yet. My order no. is 90562271 and order amount is of Rs. 1143/-. I didn't get any response from your side after contacting with you again and again.
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                  8
                  8454986611
                  from Mumbai, Maharashtra
                  Mar 12, 2023
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                  Order No # 86037452
                  Mira Bhayander
                  Date # 03-Mar-2023
                  Customer Name# Kuldeep Sharma

                  I have done the online payment - however not received product worth Rs.818/- (Gowardhan Processed Cheese * 2)
                  I have raised concern via Mail as well as phone & also in app - It has been more than 10 days, issue is not addressed - just received call from Dmart executive 2 times about enquiring about the issue - however no followup done thereafter - I have sent multiple reminder over the mail, but response - its is like no one bothered
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                    M
                    Md Jabeen
                    from Hyderabad, Andhra Pradesh
                    Mar 10, 2023
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                    I purchased an appliance which is under warranty. Can I get the duplicate invoice?
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                      N
                      Neha Karara Panjwani
                      Mar 8, 2023
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                      I had purchased an order from Dmart ready my order I'd is 90562271 my order amount was Rs 1143/-. Payment done by mobile banking my amount was deducted and failed at the end of Dmart. When I was complained to my bank then I found that amount was credited to Dmart so I had done cash back request to Dmart. But refund amount is not processed from the end of Dmart. I didn't get my amount at yet. Please solve this problem and credit the amount in my account.
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        D
                        Dhamu nawani
                        from New Delhi, Delhi
                        Mar 5, 2023
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                        Address: Ahmedabad

                        I have been debited twice for same order number 91130383 of d mart i have complaint atleast 5 times but there is no response i have been not credited of rs 2463 still in my bank
                        Thanx
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                          Y
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                          Address: Demrt ,Kardni barnch308,jhotwara, Jaipur, Rajsthan

                          Sar my name is Pooja YOGI, I am parents Time working in garosary department in D-Mart / Avenue Supermarts. kardni barnch, Jaipur,

                          Branch code -308,
                          So my grosary senior officer not give me emergency leave, another all gril give leave,
                          Today my home arjent work but suddenly coming my phone in call my senior officer says you come 2pm, after I am says but I am today not coming sar my home very arjent work, after officer says bad words and
                          Say you are not coming in Dmart,

                          And after too much sexual word say senior officer Mr Prem singh,

                          Plz help me 😭 sar

                          Name
                          Pooja YOGI
                          Gorsary Core department,
                          Demrt Jaipur 308,
                          [protected]
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                            A
                            AkshayT
                            from Pune, Maharashtra
                            Feb 19, 2023
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                            Address: Dmart, Hiranandani, Powai, Mumbai

                            Visited Dmart in Hiranandani, Powai, Mumbai a couple hours ago. While waiting in the checkout line, this employee seemed to have willingly walked close and brushed against my wife even after having ample space where 3 people could walk through without touching each other. I can tell since I too walked in the same area to get my bags seal removed while this Incident took place.
                            He started to apologize only after my wife called him out for what he did. I tried to check his I card and just could get his name (Mohan Kumar) and blood group which was O+ve, as someone who seemed to be his manager jumped in and started apologizing towards my wife rather than speaking it out with Mohan. The guy stood behind his manager for a little while as he kept murmuring things to himself, and walked away from the scene as his fellow employees kept apologizing on his behalf. My wife could have easily smacked him up for his indecency but controlled it. This does not mean such incidents should be ignored.
                            We too walk in the crowds and understand the difference between decent and indecent interactions.

                            Would be very kind if Dmart would try making an effort towards making a decent environment for everyone altogether.
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                              N
                              nayakdinesh
                              Feb 6, 2023
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                              Resolved

                              Address: AT-Mhow,Pithampur,Indore Madhya Pradesh.

                              Hi Sir,
                              I am Dinesh Nayak, i made shopping from Dmart, Pithampur branch Madhya Pradesh of worth 420.32 rupees . Amount deducted twice for the single transaction. I request you, please assist for my money back.I am here with attach invoice and payment transaction.
                              Feb 7, 2023
                              Complaint marked as Resolved 
                              I had made some shopping from Dmart on 4th Feb 2023 of worth 420.32 rupees. While i made payment through HDFC bank (UPI ref no-303567099375), the amount get deducted but that not received at merchant. Hence again i made one more transaction by paytm bank (UPI ref no-3035672548344)which got, while the first payment from HDFC bank not refund yet. Please assist.
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                                A
                                Apoorva Bahirat
                                Feb 6, 2023
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                                They reaches out my door everytime at morning 7 am to deliver my online order even if I selected evening time slot. Is there any specific reason behind this service?
                                D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                  R
                                  RavMunn
                                  from Bhilai, Chhattisgarh
                                  Jan 22, 2023
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                                  मेरे द्वारा आपके स्टोर से 19/01/2023 को 1183 रुपये की खरीदारी की गई थी जिसमे एक आइटम यर्डले लंदन के deo भी था जिसको मेरे द्वारा गलती से ट्राली में रख लिया गया था आज दिनाक 22/01/2023 को मैं आपके स्टोर में वापस करने गया था लेकिन आपके स्टोर में उपस्थित कर्मचारी द्वारा न केवल मुझसे दुर्व्यवहार किया बल्कि deo को भी अपने पास रख लिया है।
                                  मुझे न तो deo लौटाया गया है और न ही उसका अमाउंट लौटाया गया है।
                                  उचित करवाई की आशा में
                                  R P TRIPATHI
                                  [protected]
                                  Bill No.:[protected]
                                  Bill Date : 19/01/2023
                                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                    R
                                    Rohith_mr
                                    from Srikakulam, Andhra Pradesh
                                    Jan 21, 2023
                                    Jul 7, 2024
                                    This thread was updated on Jul 7, 2024
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                                    Open your store in srikakulam district.

                                    Address: Andhra Pradesh, srikakulam

                                    I am resident of srikakulam district which is located in Andhra pradesh. In our state all districts has d mart stores. I don't know that why are you not opening a store in our district. So, I am requesting you that please start a d mart store as soon as possible.

                                    Thanking you.
                                    Your's faithfully
                                    Rohith....
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                                    A
                                    amitsamik
                                    from zirakpur, Punjab
                                    Jan 19, 2023
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                                    Address: Peermuchalla

                                    Dear Dmart Team,

                                    I have purchased some products from D-mart as on dated 08.01.2023 & left my ATM card of Canara Bank at the billing counter by mistake and not informed me by the billing person for the same. After 7 days I got the same when I was at the ATM to withdraw the money from the ATM machine. Then i checked the last transaction on my account that was D-mart billing of 08.01.2023. Yesterday evening I visited the D-mart & asked for the ATM card. As per Mr. Manoj(Manager-[protected]) of Dmart Peermuchalla, They have damaged my ATM card after 24 hrs as per policy of Dmart and unable to issue any letter for damaged ATM card at Dmart custody and he told me for police complaint for lost the ATM card how he can say that card has lost as its damaged by the Dmart as per record shown by the manager to me. Pls let me know how you can damaged customers ATM card without any information to customer or consent as you were not display any board for the same information for customers at the premises of Dmart..It's not personal property of Dmart. If you damaged my ATM card then give me proof of damaged of ATM card or issue me a letter for damaging my ATM card by Dmart as per policy. So that i can reissue a new ATM card from the canara bank or provide me damaged ATM card for surrender the same to the bank and issue new ATM card.

                                    Pls investigate it or check with the concerned person on priority otherwise i will lodge the complaint to consumer court.

                                    Dated

                                    Description

                                    Amount

                                    08/01/2023 18:55

                                    1402DMARTPEERMUCHZIRAKPURIN-08/01/23 18:55:26/8815

                                    ₹ 2, 805.04 Dr

                                    Thanks

                                    Amit Sharma

                                    Ph-[protected]
                                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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