D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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201
COMPLAINTS

D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

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Address
Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts

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Phone:
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89
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50

Additional info
Customer satisfaction rating
1%
Complaints
201
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (31)

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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart — Tulip earbuds

 ami gandhi
Hello
I had purchased a big pack of tulip ear buds from dmart versova on 15 th august.
The problem is one side of the cotton comes out from the stick and this is not with one bud but everytime we use we land up into the same problem. Once even it got stuck in my childs ear and had to visit an ent surgeon to remove it
Though the other side is intact and never comes out.
I request u to pl place my complain to the concern party.

Thanking you
Dr. Akruti mehta
[protected]...
Complaint comments  Read comments Complaint category Products & Services

Dmart — Miss behavior when returning the product

 venkat atchi
Hi In Hyderabad, moosapet Dmart I bought umbrellas that is defect When I went to store people are very ruthless manager used un parliamentary words even my defect umbrella din't give back They are selling very chiep products please take a action Even people are not responding....
Complaint comments  Read comments Complaint category Products & Services

D-Mart — Q management

 Seshagiri Rao Karanam
Photo / Copy is provide. your staff should not allow in q customers with one or two items. If next customer has no objection then it is ok. inspite of my objecting your staff allowed some customer with less items.he/ She did not direct him to only basket counter....
Complaint comments  Read comments Complaint category Employees

Dmart — with out informing my card swaped 2times

 chetansam
Dear sir, I went to D Mart lb nagar Hyderabad on 21june evening 8:30 my card was swiped 1st time and they said transaction failled so I gave my card 2nd time he said it was sucessfull but the amount got debited from my account 2times when I asked him he replied stating sue to network problem amount got debitted 2times it will be credited back to your account after 2days. I called to my bank to confirm the same they replied me stating it was credited sucessfull to marchant account, again I called back to D Mart they said they will check and get back but they not replied I called next day to confirm...
Complaint comments  Read comments Complaint category Department Stores

D Mart-Makarpura (Baroda) — Refuse to exchange shirt due to improper size

 rakeshrupala
I have done shopping from D mart makarpura dated 26/6/2015. Shopping included gents garments also I.e. 2 trousers n 2 shirts. At store in garment section notice was highlighted about shirt packing not to be removed for size checking. During billing on cash counter I have enquired about exchange policy for garments and cashier explained me that it can be exchanged within 7 days from date of purchase if any issue with size or quality. It was observed at home that one shift is under sized and hence I went to store for replacement on 29/6/2015. At customer service desk I was told that goods once sold...
Complaint comments  Read comments Complaint category Department Stores

Dmart — Never give change to customer

 Keshavmurthyl
I have purchased a product on may 31, 2015 and bill amount was 1010. I gave them 1100 but they refused to give 90 rupees change instead of that they order(not requested) me to purchase a product worth 90 rupees. When I don't accept that they started shouting at me. Those are doing a business with a change also. Even though they have a change with them. I complaint the manager also but they are least bother about it. They do this for every customer. They behave very rudely. Please take necessary action...
Complaint comments  Read comments [1]Complaint category Department Stores

Dmart — No humanity at Hyderabad D-Mart center

 Jaya408
Hi All, Few days i been to D-Mart center in hyderabad. As i was regular customer of D-mart pune. I was feeling thirsty thought of drink of cold drink or water. But they people at were so in human that they didn't allow me to drink for 20-25 minutes unless and until all there stupid formalities were done like billing and putting a stamp at out gate than also they allow me to drink they make me walk all the outside, As they don't an opener they made me to wait for another 20 minutes. This is totally hopeless rules & even you don't find these kind of behaviour in govt office's also. Thanks...
Complaint comments  Read comments Complaint category Food

Dmart — CREDIT CARD CHARGED TWICE

 SIDDIQUE FAIZ
I had swiped my ICICI credit card at the D-Mart store at Thane Ghodbunder in THANE on 15 Nov 2014 at 20:57. The payment was shown declined at the store's card swiping machine. So i gave him another bank card and it was successful and the amount of Rs.6259.75 was debited from my citibank card at 20:59:56. However to my surprised the ICICI bank debited the same amount on[protected] at 03:36:36 and that too twicei was shocked that DMART is not opened at night and at 3oclock in the morning i was sleeping. i have lodged complaint with ICICI but they say the DMART will pay you SIDDIQUE FAIZ AHMED [protected]...
Complaint comments  Read comments [3]Complaint category Credit Cards

Dmart — over pricing of Akrot (Wallnut) Magaj

 R K Nigam
I have purchased Akrod (WallNut) Magaj on 19.10.2014.vide C.M.No.11-0235 from D-mart Vasna Road Vadodara-390025.It was in the polithin packing of 100 gms & I have been charged Rs.220.50 for 100 gms Wall Nuts Magaj. The price charged to me was surprising to me because it was too high. I enquired with other grossery shops in the local market & I could get Akrod Magaj in 250 gms pack in just Rs.320.00 with airtight packing & packed in October-14. It seems D-Mart is over charging the items in comparision to local market.It is advised to review the pricing of above item purchased by...
Complaint comments  Read comments Complaint category Department Stores

D Mart Mulund — Represented wrong MRP than actual MRP on stationary - Exam Pad

 Bhavna Dedhia/Shethia
We purchased exam pad from D mart Mulund Mumbai on 07/06/2014

Actual MRP on pad Rs. 75 ; But that MRP is covered by a tag of D Mart with new MRP Rs. 79

And then they sell it on discount saying MRP Rs. 79, We selling at Rs. 69

They increasing MRP than the actual n then selling at discount, making fool of people

Strict action should be taken about this as they might be doing the same for other products as well which we are unaware of....
Complaint comments  Read comments Complaint category Department Stores

D'mart Avenue Supermarts Ltd — Misbehavior at DMART GANDHINAGAR, AVENUE SUPERMARTS LTD

 indy customer
Hi, This is to address very unprofessional behavior of AVENUE SUPERMARTS LTD - MALL Employees. This incident happened on 17 December 2013, in SEC-26, Gandhinagar, Gujarat. There is one shopping mall named DMART GANDHINAGAR AVENUE SUPERMARTS LTD PLOT NO. R-2 TO R-6 GANDHINAGAR ELECTRONIC ESTATE (GIDC) GANDHINAGAR-382026 Phone :[protected] at 4:02 PM sharply Mall employees and attendants rush to floor shouting "bahar kadho bathane" means - get them out all, “niklo bahar” means –Get out when some lights gone off on the floor. This way they vacated the ground...
Complaint comments  Read comments Complaint category Food

D Mart Kolhapur — double payment

 gogate
To manager D MART ltd I have purchased on 9/9/2013 from kolhapur stores commdities worth Rs.966 and it is billed twice.please check the same and remit it back to my account .please do not erase video script to cross check the claim.Ihave also complained on your feedback earlier thank you Yours Sincerely Aruna Narayan Gogate Gogate123@yahoo.co.in...
Complaint comments  Read comments Complaint category Credit Cards

Dmart — Complaint

 sayye95
This is with regards to the horrible experience I had at Mulund Dmart. On August 24, 2013 I visted the store with my younger brother. At the of making an exit they checked our bills n items we purchased. Moreover, they have asked my brother to come with them inside and took him in the Checking section where they usually take any thief.. Mr. Sandesh being the supervisor of security does not know whom to check. This is the harassment to the customers Luke us. I really want to escalate this and want to know what action you guyz will take.

Regards,
Sameer...
Complaint comments  Read comments Complaint category Other

D Mart — Bank transaction

 prithwiraj mali
I was pouched Goods from D mart Vasana date of 2 July from my SBI debit card[protected]) after punching the card automatically redact my pouched amount, and I got SMS and mini statement from SBI, I had show them, but counter no 07 / KT and there manager not ready to get my pouching goods , they told yours transaction not happen, i talked to my Bank manager and got latest up dated poss book with pos no[protected] D mart showed them , They are not accept my document and not co-prating with me , last 3 days I harassing in D mart.I want to get back my amount 1161.45
yours early...
Complaint comments  Read comments [1]Complaint category Banks

Avenue Supermarts Ltd, — Refusal to sell products

 Pooja S Shah
I am Pooja Shah. I live in a joint family with 9 members living together. Every month, I visit D-Mart (D-Mart, Satellite). I buy the complete supplies for a month. And that's what such stores are for. To buy in bulk for the home. It includes items like soaps, cosmetics, etc. Being in a big family, we require around 6-7 packs of Medimix soaps and around 3-4 bottles of cosmetics cream. But last time when I visited, I was denied my purchases. I was told I cant have more than 2 packs of the soap and 2 bottles of cosmetics cream. I protested that why should I be denied and the manager said that...
Complaint comments  Read comments Complaint category Health & Beauty

Dmart — Selling at discount rates with reduced quantity

 Kp02sep
I purchased pantene shampoo from Dmart, Hiranandani branch,Powai,Mumbai. The quantity written on bottle was 320ml but when i hold the bottle i found out the weight of bottle was less.... i opened the cap and saw that quantity was less bottle was only filld its 3/4th volume and rest was empty... the batch Id of product is B[protected]....
Complaint comments  Read comments [1]Complaint category Department Stores

Dmart — Return Policy / Arrogant Attitude

 hrishig
I am regular customer of Dmart at hinjewadi but recently purchased few items from baner store and faced below horror
(I purchased M sized baby diapers but needed L size so went back before 3 days along with original bill to baner shop and the M size diaper in excellent condition)
1) The exchange counter was closed at 11.10 am and I need to do several requests to staff to open exchange counter it as I was getting late on other activities. Finally the exchange counter was open
2) I wanted to exchange the items for the same price and requested the same. I was arrogantly told that...
Complaint comments  Read comments [2]Complaint category Department Stores

D Mart — Charging extra price then tag put on display and price written on product

 Nitesh Gupta
Dear sir,

My name is nitesh m gupta and i live in airoli, sector-06. Today i gone into d-mart to purchase some oil and other food and beverages item to buy it. But after purchasing when i got into cash counter to do bill the counter person refused to do so as saying he will not give. After certain time when i asked why he said wait and he waited me for 10 minutes to do so and i just waited there. But when he talked to his senior he said give me and when my goods were purchased dmart store charges me extra amount of rs.40/- into 2 bill consist of 35/- and 5/- and they refused me to...
Complaint comments  Read comments [1]Complaint category Food

D-Mart — Denies to change.

 kd8377
As I purchase A hair color (Garnier) from
D-mart
Avenue supermarts ltd.,
Add : plot no 145/1, L.B. Shashtri road, Bapunagar, Ahmedabad - 382350.
We found that we had chose a wrong color which is not suitable for our hair so we want to replace it with another color, but unfortunately they denies and say they are unable to replace that hair color....
Complaint comments  Read comments Complaint category Cosmetics

D-Mart — Illegal Parking complaint

 sunil k gupta
Illegal parking problem
the "D" mart store situated at Chandkheda, Ahmedabad has become a nuisance for nearby residents due to illegal parking on road side at all the time especially in the evening time as Customers who comes on two wheelers / four wheelers are not allowed to use designated parking of D mart and instead asked to park their vehicles on road / pavment causing great inconvinence not only to nearby residents but also to customers.
I would therefore request DCP - Traffic Ahmedabad & Ahmedabad Municipal Corporation to take stern action against such acts of...
Complaint comments  Read comments [1]Complaint category Other

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