D-Mart / Avenue Supermarts Complaints & Reviews

I was lost my bill. Transaction no.[protected] by sbi dr. Card xxxxx. done at 0691721A on 10Dec22.

I want that bill. Please respond.

Please check the status of this order number 83894920.payment was done successfully but in D mart App its shows payment failed .

please check this on priority .

I had a visit in Amritsar Mart today and almost purchased for over 5000 but while billing billing person and store manager denied to bill amul butter more than 200gms.is this justified if avenue Mart is having shortage of butter than you people have mentioned on the counters, there are multiple options to shop these days boss.i left all my stuff there an exited and your people said it's ok it's your choice, was this worth saying.same will get published on my article

DMart — order not delivered

I have ordered on 17/11/2022 order no.82103730 from dmart app and got a slot of 12/11/2022 for delivery but till now didn't got my order delivered. I have tried several time to customer service but no answer. Can i know that will i be getting my order delivery or not... I just want to know the status of my order...

Dear Dmart
How to charged extra amount by dmart biller person . While same product are charged 63 rupees on same day, same time in single bill.and other are charged 73 rupees, mrp is there on 70 rupee's
Please refund my extra amount....

I had ordered a blender from dmart slot was between 8am to 10am. App is updated with Delivered status. But I haven’t received the product, neither did I get a phone call from the delivery guy.
Order number[protected]

I Gautam m suthar is regular costomer of dmart store in dobivali east.in 4 to 5 time in a week. It was 8 time I expirans on display counter different offers & bill is not in offer price. No body explan why this mistake & no body properly reply to me.
I request please sole this permanently.
So many costomer not check his bill & pay more than in offer prices.
Regards
Gautam m suthar

My order no 80634355 delivey date 1 st november and delivery slot time 7 am to 9.30 am but till time i have not received my order and this happining every month

On 15 October around 9:45 to 10:00 pm my mom had lost her mobile phone containing valuable data in her phone. My mother was selecting some bedsheets and unknowingly she placed her mobile phone on one of the bed sheets while selecting one. immediately after departing from that bedsheet corner my mother noticed she forgot her phone there but when she returned the phone was not there. There were no customers around that time there but only employees who were re-arranging bedsheets there. We asked manager to let us check the cctv footage of that exact corner where she lost her phone but the manager refused to do so. We are sure that one of your D-mart employee who was re-arranging the bedsheets stole my mother's phone. We went d-mart 4 to 5 times and asked very Kindly d-mart authorities to do something as the phone is very very important for us. Kindly let us check the CCTV footage or compensate us. If you do not do something about this, I will be forced to to move to the court and file a nice case against D-mart and it's employees who steel from it's customers. I am nice in these kind of works as fortunately I got good contacts also.

I am Neha Nwage. I have placed order on 18/10/2022 through Dmart app. Order no is 79625491. Order Pick Up Date - 19/10/2022 & pick up time - 12pm to 03pm.
I have visited Pick up store from last 2 days, but order not received on the pick up store.
Kindly please look into this matter and please arrange my order urgent basis.

Dear Sir,

We have purchased 10 No's of SUVIDHA make Top N Top Containers from Dmart at Sanath Nagar store in Hyderabad for storing the cooking items in my kitchen.

After few months, the lids started breaking in all the sides and now we have containers but no lids on it. This is a very bad product and they don't print the contact numbers of their customer service dept. This mere cheating.

Now...

3p staff ka koi duty time set nhi hai dmart me bahut hi bekar hai kisi ko 11-12 ghante duty karwate hai dmart me ye galat hai jab company 9 ghante ka duty boli hai to kyo 11-12ghante duty karwaya jata hai or to over time hone par uska payment bhi nhi diya jata hai kyo ya to over time mat karwao ya to over time ka payment do

I ordered some products from Dmart. The amount got deducted from the amount.
But the dmart says that the payment was unsuccessful. And on contacting them, they say that the amount will be refund and they have raise the complaint to respective person, but now it has been more than 10 days and than now the help window is also close. On calling them, they are not receiving the call or giving me the updates.

I got the delivery one day late. That’s fine but in that two items were missing (Dhara oil 3lit and Govardhan ghee 500gm).My order id 78694997. I immediately logged a complaint (Ticket id 2143111) against it to dmart ie on Thursday. I am getting call on Saturday and one lady took all the information about the missing items from me but up till now I have not received my missing items and no response from their side. Today is Monday and I placed complaint on Thursday. Dmart is least bothered about their customers. Highly negligent and totally unprofessional and delivery persons are totally careless people. I have already paid for those items. I want them today itself. I have waited too much for it. Hope you look into this.

Order no: 78172297
K
Kiru Ubale
to customerservice
5 days agoDetails
Dear Sir/Madam,

Reference to above subject i would like a Refund for a order number mentioned.

As i purchased product on 02.10.2022, and tried to use it on 05.10.2022 and the product was not working, even after i followed steps given on user mannual .

I immediately talked to CR (05.10.2022) and was told that I'll get reply in 48 hrs, & (06.10.2022) they suggested, I should call the product manufacturer for repairs why?, In actual i am not interested in product anymore, and will not dare to buy any electronic products from D-mart, would like to by groceries, etc.

I kindly request you to give me refund and i don't need any product replacement or I don't want it to be repaired. Shipment no. 78172297, Prestige induction stove.
I am following up on my own customer care representative are not giving any feedback from front. And I have been following up since last 7days mail, call but no resolution is given so far.

My name is Pravin Sawardekar, I have purchased some material from Badlapur Demart on 12.5.2022 of Rs 5888 and counter person had swiped my Indian Bank Debit card again of Rs. 3867, he told me your transaction is not complete and declined, after i have inquired my Indian Bank and raised the complaint, my Indian Bank has confirmed the transaction of Rs 3867 has been successfully done by Demart, I have lodged the complaint in Demart Register copy of the same is attached for your ready reference, since last 5 months i have face the problem, but Demart fellow is not agree for refund my money. please help me.

Today, my wife and I went shopping at your Dahisar Dmart around 9.30 p.m. While shopping, one of your employees, Ganesh, was making derogatory remarks to the couples and women passing by. He also said to his friend, " So, when I asked him what he said, he said, "I didn't say anything about madam." But when I forced him a second time, he just said sorry, and I don't think sorry will solve my problem.

Ganesh Tripathi was the name he gave me. His real name is Ganesh, as seen on his chest plate. But I believe his surname is incorrect, so I'm sharing his photo with you.

I humbly request that you take such strict action against this boy and keep me updated, or else I will take a screenshot of your email and file a complaint in your Dmart's name at the nearest police station.

I just want to say that if your employees continue to mock people in Dmart in this manner, I will take legal action. I'm looking forward to hearing from you.

Dear Team,

I have purchased Philips Iron from Dmark of Chikhloli, Badlapur East as per attached Invoice, I have returned it due to not working properly as per attached complaint details.

But after a few days DMart Cust. Care informed Philips person visited and repaired the Iron and I can take it from Dmart.

I have clearly said I don't want that Iron which has to be repaired before use. but they refuse to take it in return.

I have been using Philips Iron for the last 15+ years which is the best piece, so I have purchased the same company Iron.

But it does not work as per expectations hence want to return, when customers are dissatisfied and want to return any product executive have to respect customer requests.

As well as not expecting the service DMart provides, they also can take it in return as we are 1st customer of Dmart but they said contact Philips Cust Care and Philips Cust Care clearly said i have to contact Dmart.

Humble request to attend my complaint and reply urgently.

Dear Sir,

This is to inform you that their is illegal construction done at D-Mart / Avenue Supermarts store branch name is Kalamboli Dmart,

Branch Num: Plot No.1, Sector No. 9A, Opp.Sector 14, Roadpali Gaon, Kalamboli- 410208.

Below is the ill legal construction detail.

1)Lunch room of Kalamboli Dmart Store is at backside of Dmart as per safety norms during evacuation any incident happen in store for exit it very dangerous to take exit.

2)Dmart ice cream Machine & pop corn machine is kept at customer exit area it is very dangerous its against the fire safety norms.

Please help us to take appropriate action against ill legal construction done at kalamboli dmart, A normal people do small ill legal construction local authority take immediate action, why dmart is safe after making ill legal construction if you wont take action action kalamboli Dmart Store, I ll take legal action through the help of court.

Waiting for your reply & action against ill legal construction done by Dmart .

Thank You,
Sardar Chile
Social worker
[protected]
[protected]@gmail.com

Afew days ago i vist tirupati d-mart near to tvs circle. I kept my baggage(skipping thread) and baggage counter w0rker sir for this item we are not giving the token but i am keeping in the fourth number after ur purchase u can collect the baggage she said.Unfortunately after completing of my purchase i forgoted to take the baggage and went to home .Next day during the working hours i vist the store and told the incident that yesterday happen and wasted my time nearly 1.5 hours after that they collected my details and told that we will inform you sir by today afternoon and they didn't inform and on that day omly i again visted and asked for the updates again they watsted 1, 5 hours and with impolite manner they behaved .Again they collected my details and told that we will inform you sir .Thereis no progress in that and again i make a call to the hemadri(superviser) yesterday and he said that we will replace the baggage which was missing and you take another one .After visiting the store take the cheap one actually i don't want that .My thing is enough and i caaledto the manager and asked about this but the superviser said that all this problem we explained to the manager but the didn't know the matter.
At last my complaint is if it is missing then straight forwardly say to the coustmer in a polite manner but why are you wasting the coustmer valuble time.