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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Jan 29, 2026
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D-Mart / Avenue Supermarts reviews & complaints page 9

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P
Praktan
Jan 14, 2023
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Address: Online store

I am praktan dhaneshwar i was ordering groceries from D Mart online store as on 3rd January 2023 at 02.10 PM with the order ID[protected]

I have made the payment from the google pay with the UPI transaction ID[protected] with the amount of 6155 INR . But as on D Mart made the payment failure.

I was instantly contacted to D Mart customer support and D Mart support team told it will auto reflect in you account within 3 to 5 days. After the completion of the 3 days at 4th day I contacted to D Mart support they had raised the complaint (Complaint ID[protected] after 2 days I took follow up on the same and support team said you will get the refund by tomorrow as in 11 th January 2023 but I have not got it

I was continued to take follow up on the same till date i have not got the refund.

Payment was down by the but D Mart have an issue with it and they are not yet reverting back those money till today. I was totally frustrated with this every day D Mart customer support just tell you will get the refund be patience but it's 11 days complete till now I am suffering with this problem

I am expecting this to be resolved from the consumer forum. I am requesting to consumer forum to take a strict action on it.
Thank you in advance
Mar 22, 2024
Complaint marked as Resolved 
Thank you so much for addressing the concern I have got my refund amount
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    Address: Velachery

    Team D Mart,
    It was very unfortunete and repeatedly happening at DMart Velachery. Today (9 Jan 2023) I have visited Velachery store for some purchase for the worth of 2415/- at 5.35pm approx. Immediately after the billing and before leaving the store, I have checked my bill (created a habit with the bitter experience happened couple of time previously in the same store - Velachery), it was found that a bread packet has been charged...
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    Munawer Shareef
    from Hyderabad, Telangana
    Jan 8, 2023
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    Address: Tolichowki, Hyderabad

    I have purchased clothes from Dmart Tolichowki, Hyderabad on 7/1/2023. I have paid from my Gpay. But the billing boy said payment not received tha I paid from my Kotak bank credit card. Amount of Rs 535/-. When i chek my Gpay, amount was already credited to Dmart.
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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      N
      NightCrawller
      Jan 8, 2023
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      Hi,
      I have a shop which is big enough for dmart ready store 310+ carpet 14ft height 2min from station and SV road in vile parle. how to apply for dmart ready?
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        R
        Ratts .s
        Jan 7, 2023
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        Address: Adgaon, Nashik, Maharashtra 422007

        My Rs 2525 for grocery stealing in D mart premises, I request D mart they only show me a video of stealing one family stealing my grocery premises Dmart, I needed my money or my goods, so I requested a consumer team, to help mi,
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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          P
          from New Delhi, Delhi
          Jan 5, 2023
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          Address: Gulmohar Dmart 100 futti Dmart sangli

          Date- 5/01/2023

          Dmart sangli.

          विषय-ऑफिसर अपमान केला बाबत...
          Mi Prathmesh Navnath shinde teamlease company karun Dmart madhe cash point la packer kam karat Asun majhya kadun problem jhala ki 4/01/2023 la mala full time chi shift Hoti theva mi Grn godavan chi gadi khali Keli Hoti Ani upperam mi basket madhe kadun thevala hota Ani upperam mi visralo Ani dusrya divshi mi facility staff la vicharle ki majha kal upperam visralo Ani hoto to kuthe aahe facility bolat choti ki kal basket upperam hota pan Aaj kuthe Gela mahit nahi mi upperam basket madhe shodhale tar mala sapdale nahi DM -Noor muhmad jahagir sir na sangitale ki upperam mi Grn godavan chi gadi khali Keli Hoti shift sapli hoti pan kal upperam visralo tar sir bolat hote ki upperam kontya tar sutti jhalela staff cha upperam ghe mi
          Staff entry bhagitale thithe kontach staff nahvta tar mi parat var cash point gelo mi cash officer vinyak sirana sangitale ki sir majha upperam kal mi visrala aahe mi Noor sirna sangitale tar Noor sirani sangitale ki kontya tari upperam arjust karun ghe kontach staff navhta tar te mi vinayak sirana mi sangitale ki sir na majha upperam sapdat nahi upperam harvala aahe tar mi udhya HR madam kadun Navin upperam gheyun ghalto Ani kama var yeto tar vinayak sir bolel ki chalte thik aahe udhya kama var upperam ghalun ye ok ha mi cash counter la jaat hoto tar cash officer pradeep sir ni vichar le ki upperam kuthe tar mi bolalo ki mi Noor sirna sangitale upperam kal visrala aahe nantar cash counter packring karat hoto tar nantar store manager Ravi sir bolat hote ki vinayak sir shi upperam kuthe aahe vinayak sir ni sangitale ki prathmesh upperam kal to tyani visrala aahe tar to bolat hota ki udhya HR madam kadun upperam gheto Ase bolat hota ase sangitale Ani मुद्दाम Ravi sir ni mala vichar le ki aaj tujha birthday aahe ka happy birthday Ase मुद्दाम Ravi sirani birthday. Vish keli tyna mahit hote majha upperam harvala mi smart madhe visrala Aahe tari मुद्दाम विचारले आणि sir ni vichar le kuthe upperam tar mi sangitale ki majha upperam harvala aahe kal 4/01//2023 la Ani aahe tar HR Navin upperam madam gheto chalte nantar mi packring karat hoto Ani nantar DM -Noor muhmad jahagir sir ni vichar le cash officer pradeep sir prathmesh याने कोणाला विचारून join kela tar pradeep sir ni sangitale ki Prathmesh ni तुमचे नाव सांगितले की मी noor na sangitale aahe mahnun Dm - Noor Muhammad jhagir sir mala बोलवलं आणि sangitale आणि तू कोणाला विचारून जॉईन केला तर मी सांगितले मी सर मी uppram arjust झाला नाही कोणाचा म्हणून मी vinayak sir na sangitale hote ase mi sangitale आणि मग Dm- noor mohammad jahagir sirani बोललं की मला तू कामावर कशाला आलास तर मी बोललं की सराना uppram माझा grn godavan ची गाडी खाली केली होती आणि माझा uppram हरवला आहे तर Dm- Noor Muhammad jhagir sirani बोलले की तर कॅश पॉइंट काउंटर पशी असे बोलत होते आणि सर्व स्टाफ customer बघत होते त्यांच्या समोर माझा अपमान केला आणि उपकार केलास काय असे बोलले तू आमच्यावर उपकार केला काय तू आ असे बोललं आणि मी बोलत होतो की उपकार केला काय असे भाषा बोलू नका असे बोल की सर माझा वर मोठ्या आवाजात बोलत होतो आणि आणि अंगावर येत होते मोठ्या आवाजात बोलत होतो sir mala mi सर ना एवढेच सांगितलं की सर तुम्ही व्यवस्थित बोला तर sir mala तू माझ्याकडे कामाला येतो मी तुझ्या कडे येत नाही तू मला शिकवू नको असे मला सर मला बोलत होते असा त्यांनी कल माझा अपमान केला आणि मोठ्या आवाजात बोलत होतो आणि आणि माझी सेल्फ respect aahe काय नाही आ वर्कर कामावर असे मोठ्या आवाजात बोलयाचे नाही जरा त्या Noor Muhammad jhagir Dm la शिकवा आणि सर त्यांच्यामुळे कामावरून घरी गेलो तर आणि रागाच्या भरात रिझाईन लेटर दिलो होतो पण मला काम करणार होतो पण त्याच्यामुळे काल मी रिझाईन दिले होते
          याच्या अगोदर सुद्धा मला मोठ्या आवाजात बोलले होते आणि दिवाळीत सुद्धा असंच तू आमच्या वर उपकार केलास काय उपकारयच्या भाषा मोठ्या आवाजात बोलले होते आणि माझा अपमान केला होता केला होता असा अपमान दोन वेळा अपमान सहन करून घेतलं अशी ही complete दोन वेळा झाली तरी लवकरात लवकर अँक्शन घ्यावी ही विनंती...
          आपला विश्वासू
          P.N.SHINDE
          D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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            A
            azeemsap9
            from Warangal, Telangana
            Jan 2, 2023
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            At the time of Purchase how to get the invoice as an Email attachment at the POS?
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              S
              Srinivasaraopidikiti
              Dec 16, 2022
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              Address: Guntur

              In guntur demart they charging for parking 30rs why
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                D
                Dhiraj Bhor
                Dec 10, 2022
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                Address: D-Mart, hinjewadi, pune-411057

                I was lost my bill. Transaction no.[protected] by sbi dr. Card xxxxx. done at 0691721A on 10Dec22.

                I want that bill. Please respond.
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                  G
                  Gauri sangare
                  Dec 9, 2022
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                  Address: Ambernath east

                  Please check the status of this order number 83894920.payment was done successfully but in D mart App its shows payment failed .

                  please check this on priority .
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                    S
                    Report
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                    I had a visit in Amritsar Mart today and almost purchased for over 5000 but while billing billing person and store manager denied to bill amul butter more than 200gms.is this justified if avenue Mart is having shortage of butter than you people have mentioned on the counters, there are multiple options to shop these days boss.i left all my stuff there an exited and your people said it's ok it's your choice, was this worth saying.same will get published on my article
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                      S
                      Sath2984
                      from Bengaluru, Karnataka
                      Nov 29, 2022
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                      Order Not Delivered No Refund

                      DMart — order not delivered

                      I have ordered on 17/11/2022 order no.82103730 from dmart app and got a slot of 12/11/2022 for delivery but till now didn't got my order delivered. I have tried several time to customer service but no answer. Can i know that will i be getting my order delivery or not... I just want to know the status of my order...
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                      Mkjangu
                      from Jaipur, Rajasthan
                      Nov 27, 2022
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                      Extra amount charged

                      Address: Govindpura kardhani jaipur

                      Dear Dmart
                      How to charged extra amount by dmart biller person . While same product are charged 63 rupees on same day, same time in single bill.and other are charged 73 rupees, mrp is there on 70 rupee's
                      Please refund my extra amount....
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                      S
                      Sneha Damodaran
                      Nov 26, 2022
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                      I had ordered a blender from dmart slot was between 8am to 10am. App is updated with Delivered status. But I haven’t received the product, neither did I get a phone call from the delivery guy.
                      Order number[protected]
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                        G
                        Gautam2617
                        Nov 10, 2022
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                        Address: A6,504,shankeswar nagar, manapada road, opp.shiny mandir, dombivali east, thane 421201

                        I Gautam m suthar is regular costomer of dmart store in dobivali east.in 4 to 5 time in a week. It was 8 time I expirans on display counter different offers & bill is not in offer price. No body explan why this mistake & no body properly reply to me.
                        I request please sole this permanently.
                        So many costomer not check his bill & pay more than in offer prices.
                        Regards
                        Gautam m suthar
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                          H
                          hemu170863
                          from Mumbai, Maharashtra
                          Nov 1, 2022
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                          Address: a/16 kailas society, bhartwadi,ghatkopr west, bhartwadi,ghatkopr west, bhartwadi,ghatkopr west

                          My order no 80634355 delivey date 1 st november and delivery slot time 7 am to 9.30 am but till time i have not received my order and this happining every month
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                            A
                            Amol Malik
                            Oct 25, 2022
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                            Address: Lawrence road, Amritsar.

                            On 15 October around 9:45 to 10:00 pm my mom had lost her mobile phone containing valuable data in her phone. My mother was selecting some bedsheets and unknowingly she placed her mobile phone on one of the bed sheets while selecting one. immediately after departing from that bedsheet corner my mother noticed she forgot her phone there but when she returned the phone was not there. There were no customers around that time there but only employees who were re-arranging bedsheets there. We asked manager to let us check the cctv footage of that exact corner where she lost her phone but the manager refused to do so. We are sure that one of your D-mart employee who was re-arranging the bedsheets stole my mother's phone. We went d-mart 4 to 5 times and asked very Kindly d-mart authorities to do something as the phone is very very important for us. Kindly let us check the CCTV footage or compensate us. If you do not do something about this, I will be forced to to move to the court and file a nice case against D-mart and it's employees who steel from it's customers. I am nice in these kind of works as fortunately I got good contacts also.
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                              Neha.kadu
                              from Mumbai, Maharashtra
                              Oct 22, 2022
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                              Address: A6, Yogi Prerna chs, 003, Near Vakhria Classes, Borivali West, Mumbai - 400091

                              I am Neha Nwage. I have placed order on 18/10/2022 through Dmart app. Order no is 79625491. Order Pick Up Date - 19/10/2022 & pick up time - 12pm to 03pm.
                              I have visited Pick up store from last 2 days, but order not received on the pick up store.
                              Kindly please look into this matter and please arrange my order urgent basis.
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                                saksri
                                from Hyderabad, Telangana
                                Oct 21, 2022
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                                Suvidha Top N Top Containers

                                Address: DMART SANATH NAGAR HYDERABAD
                                Website: www.dmartindia.com

                                Dear Sir,

                                We have purchased 10 No's of SUVIDHA make Top N Top Containers from Dmart at Sanath Nagar store in Hyderabad for storing the cooking items in my kitchen.

                                After few months, the lids started breaking in all the sides and now we have containers but no lids on it. This is a very bad product and they don't print the contact numbers of their customer service dept. This mere cheating.

                                Now...
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                                Durgesh Nishad
                                Oct 19, 2022
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                                Resolved

                                Address: Chhattisgarh

                                3p staff ka koi duty time set nhi hai dmart me bahut hi bekar hai kisi ko 11-12 ghante duty karwate hai dmart me ye galat hai jab company 9 ghante ka duty boli hai to kyo 11-12ghante duty karwaya jata hai or to over time hone par uska payment bhi nhi diya jata hai kyo ya to over time mat karwao ya to over time ka payment do
                                Oct 19, 2022
                                Complaint marked as Resolved 
                                Chhattisgarh Raipur
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