D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai City District
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts


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Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (34)

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D-Mart / Avenue Supermarts Complaints & Reviews

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Dmart — Window curtains

 raju v m
I have purchased 10 pieces door and Windows curtains worth of RS 2176. I came for return but they said only it is eligible for four pieces return.Finally they said we will send a mail and get the full amount.

Kindly reslove ASAP.

CASH Memo no: 12-0134...
Complaint comments  Read comments Complaint category Other

Dmart — Extremely poor quality consumer products

Hi, I am not sure if something will chnage still i would like to share this information. This is to inform your that i recently purchased (Thane Dmart near Hiranandani Meadows)Moong Dal from Dmart, When I used it to prepare food the quality was absolutely pathetic. There are pests in it. If you look at the dal its powdered and there are pests in it and most the dal is full of holes.
This is not the first time, In tamarind also there are pests beat that!!! A while ago I used to purchase Red chillies from here, I realized that the quality was poor here too for eg- color had faded too much...
Complaint comments  Read comments Complaint category Food

D-Mart — Plastic granules in rice

 jaydeep d.solanki
I found plastic granules in rice . I am regular customer of d-mart since last 3 years and i am satisfied with it.but currently in my last shopping i found some unacceptable thing which is very dangerous for health so i can't ignore this.i think all products should be re-check at all d-mart branch by food safety department of government and also necessary action should be te taken...
Complaint comments  Read comments [1]Complaint category Food

D-Mart — Surprised and shocked to see what D-Mart. is selling to people.

 anuj masand
Dear sir/madam,
I would like to draw your attention to the quality of the food being sold in your store at the pune location.I purchased rajmah (kashmiri) packet from D-Mart yesterday. Soaked for 5 hours in plain water, what happened to rajmah is shocking. swollen dramatically, color of rajhmah changed from maroon to beige and maroon color dissolved in water turning water into magenta. Shocked to see the outcome.I have attached image comprises rajhmah befor and after, water, invoice.
Thank you for your time and consideration.

anuj masand
Complaint comments  Read comments Complaint category Food

D-Mart — About kharghar d'mart manager and cashier insupportable

 Ritesh Deshmane

Mr. ritesh maniklal deshmane.
News reporter - maharashtra crime investigation, mumbai

Residential address:- kh1/23, flat no. 302, vastuvihar
Sector 16, kharghar navi mumbai 410 210.
Mb. no.:- [protected].

Subject: - d’mart’s cashier and manager unsupported.

Respected sir/madam,
With reference to above subject, i undersigned that, in kharghar d’mart’s, today i went there for shopping and i had taken 59 quantity of amount 2548.58 rs. after this on billing counter when i came at that time one...
Complaint comments  Read comments Complaint category Other

D-Mart — For cup and saucer set - on 14th feb 2016

While choosing the set I asked about the checking the product but he said that product will checked after the payment will done. After payment I asked to check the product then they allow me to check and then I found 1 cup has damaged later they asked me to complaint in customer care cabin. Again one of rep asked me to go up on 3rd floor and take new set. I told them how can i go up and collect new its your responsibility. My question is if I could get product checking on 3rd floor them my time also save I spend 1 hour at D mart for choosing the product and for waiting for the product, pathetic...
Complaint comments  Read comments Complaint category Appliances

Avenue Supermarts Ltd (Dmart) — Charged for same item twice intead of one

 Anirban Samanta
To whomsoever it may concern

I have visited Dmart, Ghansoli on 12 Feb 2016 evening around 7:30 PM and my bill came was of Rs. 2654.23 out of which i see i have been charged Haldi Mini S twice while i have only bought one. I revisited the outlet on 13 Feb 2016 to get the refund for the same for which they kept me waiting for 30 - 40 mins saying they are checking the CCTV cam. At last they say the video is not clear and we wont be able to refund to right now. They asked to come back later. The amount is just Rs 35. They wasted my time and travelling cost etc.. and again they want me...
Complaint comments  Read comments Complaint category Department Stores

Dmart — More than mrp

Purchased product from DMART Ahmedabad.They have charged (Rs.235) More than MRP but product price is (Rs.225). I went there they told me its not our product....
Complaint comments  Read comments [1]Complaint category Cosmetics

D-Mart (Garuda Mall Jayanagar Bangalore) — Prepared food card rejected by dmart

It has been 2 years i have been purchasing groceries through Food card Prepared.Today when i went to shop and i have Purchased for Rs3000.00 and i have given my Prepaid Food Card. The Counter Lady Rejected my card stating she needs PIN for that. When we can call to HDFC Customer Care they told there is no PIN for that as it is Prepaid card. When i told the same things to Supervisor he has behaving very rude to me. He told no we will accept this card and he asking me to show the bills for 2 years which i have purchased. In Front of everyone he humiliated me he said go and speak with anyone i dont...
Complaint comments  Read comments Complaint category Department Stores

Dmart — Same product billed differently.

I had gone to DMart Malakpet on 27th January 2016 and bought 6 bottles of Vijaya Flavoured Milk. I was charged 2 different rates for the product having the same batch no 126 and date of manufacture which is 10/1/16. I was charged Rupees 18.80/- for 1 bottle and Rupees 20/- for the remaining 5 bottles. When I complained to the management that I should be charged the discounted price of Rs. 18.80/- for the other remaining 5 bottles as you cant sell the same product at 2 different rates. They said it might be different batch but when I showed it is the same batch still they did not give me discount...
Complaint comments  Read comments [1]Complaint category Other

Dmart — Missing item

 Vj gupta
Pantene shampoo 350 ml worth 200 rupees was missing in the items when I checked at home. I went airoli dmart on Saturday, 9th January 2016, at ~2pm....
Complaint comments  Read comments Complaint category Business & Finances

D-Mart — Indentation pot

I have purchase on indentation pot. From last Nov month. But stil problam is not working on my indentation. My home town is U.P. so what can do it. Can you please suggest me. Call or Email. I will wait for your response. Thanks. Vijaypal singh...
Complaint comments  Read comments Complaint category Business & Finances

D-Mart — How much prices are cheap, that much the behavior is also cheap with customers [Resolved]

While shopping along with my family at Electronic city D-Mart, we forgot to swipe for billing the footwear of my daughter, as she was wearing it. Once we come out of billing chamber, they shouted on us like anything, instead of saying sorry for missing it, the managers were telling, it is done purposely. Any missing incidence is also to be reported to police. While purchasing in outside markets, 'n' no. of things, sometimes shop keepers (specially for vegetables) will also give us one less or more thing. Most of the time, we reclaim this things from them, when we next/same back visit. In the...
Complaint comments  Read comments Complaint category Products & Services

Avenue Supermarts Ltd — Amount debited twice

 Anima Hazarika
Miss transaction by Avenue supermarts ltd-d. on 28th of oct 2015 Rs. 918 had debited twice. On that day according to the super mart the amount has kept in suspense account. I am attaching a copy of letter given by the concern authority of the super mart.
I am requesting you to please release the amount
my account no is [protected]...
Complaint comments  Read comments Complaint category Food

D-Mart — Poor services after sales

 Kanhaiyalal Chhatpuriya
Hi I have Bajaj iron, which I bought from d mart on 05/05/2014. It's under warranty. Today when I came to store, one of your executive said pls come between 10 am to 9 pm. Other wise we can not take it. Let me know when store is opend then there is no use to sing this song that come on time. And he said u can call to Bajaj Customer Care. I m working people. Its not possible to come at your time. Let me know which kind of servicing you r delevring? When we are regular customer. Pls let me know Hoping u people will rply...
Complaint comments  Read comments Complaint category Appliances

D-Mart — Skybag / Warranty card not properly signed/Stamped and hence service not provided by VIP shop.

 Nitin Dhage
I brought a VIP- sky bag at D-Mart Hinjewadi branch a year ago, it has 3 years of international warranty. When I went into service center I got to know that warranty card has not stamped and signed by D-Mart. D-Mart should take care of this, before selling their product. One more thing when I went for stamp in Chinchwad branch, they said it was brought from Hinjewadi so must go there. The question is, Is D-Mart not properly centered so that one can go any where in INDIA for service? This is really frustrating service for D-Mart...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart — Double payment issue and given treatment by local dmart officials

I made a transaction of 516.70 rs on 15 aug 2015 by debit card but the machine at the counter not generated any slip but i got the deduction message from my bank though the counter boy and the cash manager (Named "raj") fource me to do the another transaction by saying that amount will be refunded within hour if not then call your bank and raise a complaint, i go through the process call bank email them as per their process and after 5 days (On 22 aug) i got mail from my bank that both the payments are successfully made to dmart account. That means dmart receives the double payment, between this...
Complaint comments  Read comments [1]Complaint category Products & Services

D-Mart - Seawoods — Indecency of security department

 Mohammed Ismail ibn Basha
Security department treated us as thief. They did not checked others like they checked us.

We were at d-mart - seawoods, from around 7 pm to 10:30 pm after completing our payment at the exit door three people came and checked us, but they did not checked other like they did to us.

They asked me and my brother take all things from our pockets and checked us, but they were not doing this to everyone.

Then they took my mom to ladies section and check her, but they were not doing this to everyone.

When we asked them about this they said it...
Complaint comments  Read comments Complaint category Department Stores

D-Mart — Refund of amount not made yet after 5 days

On 31st august at around 9:40 i purchased articles from bommasandra store, bangalore worth rupees 648.90 i offered my debit card for swipe.Twice the card was swiped by the billing person incharge and twice the same was told as declined. But the amount got debited twice from my union bank account no 3011xxxxxxxx515 but they told we did not receive any and the same will be auto refunded in 3 days and at the end i had go to an atm get cash and do the billing again cin : u51900mh2000plc126473; c.M. No : 07-0178; cashier : mr/07
Tin : [protected]v
Cst : [protected]c
But the refund...
Complaint comments  Read comments Complaint category Food

D-Mart — Tulip earbuds

 ami gandhi
I had purchased a big pack of tulip ear buds from dmart versova on 15 th august.
The problem is one side of the cotton comes out from the stick and this is not with one bud but everytime we use we land up into the same problem. Once even it got stuck in my childs ear and had to visit an ent surgeon to remove it
Though the other side is intact and never comes out.
I request u to pl place my complain to the concern party.

Thanking you
Dr. Akruti mehta
Complaint comments  Read comments Complaint category Products & Services

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