D-VoiS - Broadband Pvt. Ltd — Delay in internet connection transfer and not extending the internet plan for the loss occurred

Address:	Mumbai City, Maharashtra, 400708
Website:	www.dvois.com

My username is ashutosh206. I had requested the internet transfer for my connection from Ghansoli address to Airoli address around 19th Sep 2015. It was supposed to be transferred on 24th Sep 2015, but it took 15 days to transfer the same i.e. I got my connection back on 9th Oct 2015 after following up 4 to 5 times. So I requested to extend my internet plan by fifteen days which was active during that duration to fulfill my loss. Till now I have followed up around 4-5 time more for the action that needs to taken for the loss. Every time I call to customer care, they say I would get a call on the same day regarding the my complaint resolution. I wait for their call like a fool, still no resolution. Worst customer service provided by the D-VOIS. I have rather asked them to discontinue my internet plan and I will look forward for new internet service provider.