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D-VoiS - Broadband Pvt. Ltd — Poor service coupled with pathetic resolutions

I have been a customer of Dvois (I-On) for about 13 months now. Of these 400 days I used internet, I have faced disconnection at least on 150 days. The complaints made to the team are unattended and never have been given a justification for these frequent disconnections. The sad and disappointing thing is the customer service team shamelessly says, you ate using broadband and disconnections are common. I wish I had saved some of the calls. Day after day the connection drops and I am helplessly hoping it would be fixed. Stuck with this fraud provider because Airtel or Tata don't provide broadband in my locality. Even the emails I have sent to them have been unanswered. I need to file a consumer court case against DVois.
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D-VoiS Communications customer support has been notified about the posted complaint.
Jun 21, 2017
Updated by Jayendra Atre
No one contacted me about this issue.
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    D-VoiS Communications
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    D-VoiS Communications Phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
    D-VoiS Communications Address
    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
    View all D-VoiS Communications contact information
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