ADVERTISEMENT

D-VoiS - Broadband Pvt. Ltd — Refund for March payment

I am a subscriber of i-on services, My user id is rrk1203. I did a transaction on[protected]:24:09 for D Vois Broadband Pvt Ltd via Net Banking – ICICI Bank using Citruspay. The total amount is 1247 INR. The transaction number is [protected]. However the transaction failed and I need to repay the amount using HDFC credit card. I have contacted Citruspay and they told me that the transaction has been successfully processed from their end. However the payment history page only shows the credit card transaction. I have called their customer care several times. First they told me to attach the Bank Statement. Then they told me that they did not get the payment from Citrus. I forwarded him the mail from Citrus. Then they told me that their mails are not working so they can not proceed. When I called again after some days they told me to call tomorrow since there was no guy in the related team. Even after 1 month I did not get refund of the same amount.
+1 photos
Was this information helpful?
No (0)
Yes (0)
D-VoiS Communications customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D-VoiS Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    162
    Pending
    0
    Resolved
    12
    D-VoiS Communications Phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
    D-VoiS Communications Address
    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
    View all D-VoiS Communications contact information
    ADVERTISEMENT