[Resolved] D-Vois Communications — Fraud

 
1 Review
Navi Mumbai, Mumbai City District, Maharashtra, India
 SUMIT MOHARE
This company is internet service provider. Today dated[protected] i upgrated my internet plan from 480rs (1mbps) to 550rs (2mbps). I paid 550 rs for my plan but after an hour i got msg from company that ur amount of 480rs for renewal account received on[protected]. I mean what is this?. I upgrated my plan of 550 is still how can they do this?
After knowing the customer care they did, nt help me. Even they did not provided me with the local office contact persons number. I did speed test then it was 100 percent confirmed about my speed it was 1mbps. Serious fraud people
Complaint marked as Resolved May 12, 2017

Complaint Status


[Aug 18, 2016] D-VoiS Communications customer support has been notified about the posted complaint.
Verified Support
D-VoiS Communications Customer Care's response, Aug 19, 2016
can you Please Share Register Contact Number or Login Id To Verify.
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    Customer satisfaction rating
    4%
    Complaints
    126
    Pending
    0
    Resolved
    5
    phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
    location
    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
    D-Vois Communications - Fraud