Address: | Raigad, Maharashtra, 410206 | Website: | i-on.in |
The mentioned company is a broadband internet service provider. When I approached the company for an internet connection of 10MBPS, I was never told about the company's policy on throttling and traffic shaping. It was after I paid and received a connection that I noticed that my network speed was not up to the mark. Actually, not even close to the bare minimum. After placing multiple complaints, I was told by the customer service executive that actual download speed would be one-eighth of the speed I paid for. That would mean that on paying for a 10 MBPS connection, I would receive a 1.2 MBPS download speed which is a textbook misdirection case. Moreover, the actual speed doesn't even come close to the throttled speed of 1.2 MBPS either, I am getting a download speed of a few hundred KBPS which is way lower than 1.2 MBPS. I have attached two images, one showing the package I've chosen, and second, showing the results of a network speed test which clearly shows that the download speed is not even half of the promised speed.
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