[Resolved]  D Vois — Irresponsible staff and Service

Address:Mumbai City, Maharashtra

I stay in Koparkhairne. I called for Renewal for 2 weeks. But no one came. I was Busy so I dint have a chance to visit their office.. But when I did this happens. I gave Rs.500 For 1mbps Plan to Reception Staff Mr.Pradeep and He gave me 512kbps plan instead because he was absent minded. or retarded . His name is Mr. Pradeep who sit near the entry counter in the office of D-Vois Vashi. He said that the Problem will be fixed by tomorrow that day but still after many calls they still haven't fix my issue. its the 3rd Day today and Who knows how many days will pass on like this. I am a busy Man. I can't afford time to visit there. Please Take action towards the discipline and irresponsibility of the staff. Talking to them is useless I think. They say they will do. But to my experience their service is declining from past 2 months. I want someone to take action towards such acts and poor service. If there was a law to punish such service It would have made it easier.
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Aug 14, 2020
Complaint marked as Resolved 
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