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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 62

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A
Anil G Kumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment, cheating and not provide services

Address:New Delhi, Delhi, 110059

Sir please help see this matter
My customer no 51132231
Mobile phone number
[protected]

Sir i recharge my account number 51132231 on 3/3/19.
My set top box not working after that i doing a complaint then your enginear come on 5/3/19 and change 4 types of boxes but services isn't working then he go back and come back after 3 hours and change another box but services isn't working.
After...
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S
sharma3967
from Hyderabad, Telangana
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videocon channels not working

Address:9-1-224/1/a/3 prashanth nagar langar house, 500008

Dear team,
Am having a videocon d2h with customer id 87160201am not getting a channels as per my plan which is south india gold pack they are block all the channels but deducting the money as per my regular plan customer care number [protected] not working since last week in there official site there is a option called request call that also i have put request 4-5 times since last week but did not get any call yet.
I have selected...
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A
Akshaykumar Pole
from Pune, Maharashtra
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tv channels not working after recharging

Address:Pune, Maharashtra, 411043

Dear sir / madam,
Cust id[protected] i had opted for diamond sports combo pack on 28.02.2019 in stead of hd platinum which they have not yet effected except sending message on 11.03.2019 about implementation of the same.
For last 3 days they are not providing any service in spite of sending email to them for number of times. They are not picking up telephones of their service desk ([protected]/ [protected]) since 10.03.2019....
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K
Khulbey
from Delhi, Delhi
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not seen the channels.

Address:New Delhi, Delhi

Sir
I am recharging my videocon d2h accounts last 2 months worth rupees 220 my pack rates is 216 the videocon coustamer care excutive have told me that my videocon d2h id is[protected] registered with the name of prakash chandra.
Last 4 days i am unable to watch lots of channels like (Star plus, star bharat, sony, colers, aaj tak and many more channels)

Last 2-3 days i am calling countuniousaly to coustomar care...
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A
Abdulla shaikh
from Mumbai, Maharashtra
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worst service cheated

Address:Willams Town, 560046

I am your old customer using d2h almost from 7 years ago. This time sorry inform you that i have got pathetic service from d2h. I have [censored]ed to willams town on last december where a technician call mr. Imran contact number [protected] has come to my house and made the re-connection at my new place and i paid him rs950/- amount at the time on re-connection. After 2 month i am getting a massage saying the service charges has got deducted....
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Address:Ghumka ,rajnandgaon, Rajnandgaon, Chhattisgarh, 491444
Website:www.d2h.com

Dear sir
I have purchase new d2h last 4 days but channels are not playing & d2h any costmer service not working. I have to want to change the connection for better operator. Please sir i request to u my 4 days is lost and my time. I want change & this operator and my purchase amount is refund. Thanks......
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U
udaysun
from Hyderabad, Telangana
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dth signal not available problem

Address:Ranga Reddy, Andhra Pradesh, 500049

This is uday and i am using videocon d2h from last 4 years and from this year february first week onwards i am getting an error message on my screen saying 'signal not available'. I called your customer service several times to resolve this problem, but its not fixed. I communicated this complaint to videocon d2h customer service through email. But the problem not yet fixed. Recently they registered my complaint with reference number[protected]...
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A
Abhay6245
from Chunar, Uttar Pradesh
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i'm complaining about enforcement of music active pack by them

Address:Kanpur, Uttar Pradesh, 208017

When i select channel packs from their website www.d2h.com automatically music active pack of rs 47 is added to plan and when i again remove music active pack it again enforced into my channel packs.
I don't see music active channel and don't want it into my channel pack because only two channels are given which are of rs 47 so i complain about my d2h service provider videocon d2h that they enforce channel for their profit and want...
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P
Preetham Urs
from Bengaluru, Karnataka
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no channels

Address:560078

Hi Videocon

I have recharged my d2h account 82444031 on 1 March 2019 for Rs.1455.
Later selected the required channels on website. It has activated different channels.
I wrote to customer care many times . No use.
I called customer care more than 100 times. It's always busy.

This is the worst service provider in the country.

If anyone is incharge of this and has understood...
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T
tronnemesis
from Pune, Maharashtra
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service provider

Website:www.d2h.com

Consumer number:[protected]
i have been trying the customer care number since 3 months and still the number is always busy.I recharged my account on 4th february 2019 and for the next full week my account wasn't refreshed i tried calling various numbers and even videocon dealers and servicing staff told me that the customer care number has stopped answering their calls too.Also the videocon infinity app is trash and poor in performance,...
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Address:C/o Jitendra Singariya 3 G 9 DHOLA BHATA COLONY near HADA Clinic Ajmer, Ajmer, Rajasthan, 305001

Sir
I recharged my d2h connection for 300 amount on 26 Feb 29 and my services are not resumed till date i.e 12 March 19.I mailed my complaint to customer care and nodal officer Rajasthan too about the same but no progress till date and even they are not bother about this.

So please look into the matter and help me out of this.

Thanking you

Sunil Sharma
Customer id 47243234
Amount...
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S
sangita bansal
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non availability of hd channels

I want to create my own pack containing hd channels of my choice, but videocon d2h is not giving hd channels option. They have their customized packs of hd. I have sent certain mails to customer care, but received no response. There costumer care number is also not connecting since last 5 days. It has become impossible to contact them. We are forced to select from limited options....
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A
Amin Gangohi
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services not activated

Address:171102

The company change plan without information after i will select new plan and company send sms to migrate in new plan but plan not active i will called cc but thare are not respond this will above 45 time every time hang up 5 minutes it will not respond in 3 days what i do please help me my cid[protected]
Cont. No.[protected]

It will hope that you given a order and the resolve the complain i will very thankful if you sort...
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I
Idhaya Kani
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videocon d2h not working

Address:Chennai, Tamil Nadu, 600039
Website:www.d2h.com

I recharged my videocon d2h after long time and it's not working after recharge. Called to customer care many times.50 times its not reachable. They too the call luckily after 50 times and taken complaint regarding my problem and said it will get resolved within 1 day. Its not working even after 2 days.
Again i called to this customer care number always busy. Irritated to the core.
Numbers are [protected], [protected].
Anyone...
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S
Shabi Siddiqui
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channel tariff

Address:Unnao Road Sandila Hardoi, Hardoi, Uttar Pradesh, 241204
Website:www.videocond2h.com

I have selected my channel and sent it to the company but videocon d2h is not opening my channel when i am reporting it, i am being hacked and kept hanging. I am disturbed for the last 3 days. Videocon ones are opening my channel and i am not talking because of this, i am complaining to trai. Please make a good decision for this as soon as possible. My videocon is d2h register number.[protected] please have mercy on opening my channel. Or...
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I
Ishaan Pradhan
from Morena, Madhya Pradesh
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mai apne videocon d2h me favourite chanal nai dhekh paa raha hu

Address:Ravan Bhata, 493778
Website:Videocon d2h

Mai apne d2h se bhut jada preshan hu tme se phle recharge krne ke bavajud videocon d2h company meri bate ko andhekha krtii hi is company dwra mujhe bhut jada bewakff bnaya jaa raha hi 800ka recharge hone ke bavajud mai kuch he chanel dhekh paa raha hu costumer care par bhi koi pho nai utha raha hi na koi bat kr ke iske jnkari nai de raha hi mujhe bhut jada lutaa jaa raha hi is videocon d2h company dwyra...
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S
Sanjaymahajan21
from Mumbai, Maharashtra
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videocon dth tv is very very bad service

Address:Mumbai City, Maharashtra, 400057

To trai
Subject - trai — complaint against videocon d2h for your urgent resolution required

I had done my recharge against my c. Id[protected] on last 2 week and the expiry date letter
But suddenly all the my previous channels have stopped.

I have been trying to contact the videocon customare care by phone, and customer care has started some unusable channels and what i need they are saying...
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S
sandesh_trai
from Pune, Maharashtra
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selected channels are not displayed even we did payment of that channel

Address:Pune, Maharashtra, 411046

Hi there,
Since last 2 months, i am facing issue with d2h service.
I did contact with customer care number, all the time their number is busy.
I did contact through mails also, but no reply from their side.
What action should i take to resolve this issue?

I have done recharge of all the included channels but the channels are not displayed.

Thanks...
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S
subramania Iyer R
from Mattanur, Kerala
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charging not as per notification

I subrahmania ayer r is having a videocon d2h tv connection for the last 7-8 years or more. I was enjoying the package called south silver malayalam and charges were less than rs.200 to rs.250 per month. I used to remit bulk payment for one year, every year. Now since last 5-6 months it seems they are charging more, very high rate of rs.436/- per month. I asked for clarification over phone and e-mail, but no reply. Arbitrarily they have now...
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K
K.LS
from Tadepallegudem, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change registered telephone number

Please change my registered telephone number for videocon d2h account customer id :[protected]
Customer name: srinivasa kumar kv
Old telephone number: [protected]
New telephone number : [protected]
We are unable to choose a pack and add channels. Currently, even the base package we have chosen is not coming. Kindly resolve this issue as soon as possible....
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