d2h Complaints & Reviews

I have submitted online complaint against d2h customer care service via, mail but no response from there side,
I have recharged my account as well as done the refresh of account but no use,

They are taking almost 30 to reached our voice to there customer care service on call,
The quality of voice is very disturbing not proper voice.

Very disappointed service, and cheap system of the management....

My d2h customer id is 11823007, it is really unfortunate to paying the exact amount for the channel i have chosen before end jan 19 i am not able to view all of them. I have selected star bengali premium in which star sports 3 is a channel which i am not able to view from the day first.

Yesterday i have spoken with d2h customer support twice, once they said they are trying from their side, but nothing happened, second time...

I have recharged my videocon d2h with rs. 500/- dated 13.02.19 but till date there is no channel. Customer care representatives are so illiterate, they do not know anything. They always talk about same thing.
I will not recommend anybody to go for d2h. D2h is the worst ever cable operator.
Name - manav sachdeva
Customer id:78802877

Regards
Manav sachdeva...

I'm a videocon d2h customer(ID[protected]. Whenever I contact the videocon customer care number with the given customer ID, the IVR says the customer number is not valid. And since they don't accept their own cutomer ID, I can't connect with customer care. The customer service system of Videocon D2H is pathetic. Disappointed with the service!!...

Hi team,

I am unable to select the package of my own as per trai new rules and regulations and recharge it. I tried calling d2h customer care but no proper response received from them. It is being more than 5 days where my connection is not working and struggling with it.

My d2h connection customer id:[protected]
Account number:10848464

Hence i would like to open a compliant against to it.br...

According new TRAI rules. D2h tariff plans are changed . Our nearest authorized recharge center person recharged base pack with some channels .but iI was not receiving channels . he also tried in many ways and suggested me to call toll free number. since a 15 days i am trying costumer care, my call has been received on Saturday and they give me a smart reply application error. Since 15 days services are not activated, but account balance...

I am a videocon d2h customer since a long time now they are forcing me to recharge of rs 750 or they will disconnect my line they told me we don't care about trai i have proved i have voice record.
However i told him that how much i will have to pay now they suggest me 150 rupees for 5 days i did from my paytm account amount deducted from my account but still i not watching any channel. Now they are not receiving my call...

The d2h. Company is doing fraud against customer in the name of trai, as my recharge money is washed out wef 01 feb 19 whereas i have rechargeed a monthly pack on 13 jan 19 and since 01st feb 19 there is no response from d2h, even after submitting my new choice as per the trai guideline. Please instruct the videocon d2h and regularise my d2h connection. Thank you....

Respected sir,
I am aher nitin bhausaheb, i am having videocon d2h dish from 2 years. My customer id is[protected]. As per trai regulations i selected my channels and pack for recharge. I activated it from videocon d2h website and as per advice of videocon representative i recharged my account with perticular pack and i got sms about my recharge was successful. After doing all this my pack was not activated, i talked many times to...

Customer i'd 28685959 lalit bhatia. I have selected pack as per training guidelines. But i have ben charged much more than my own pack. Further i have selected sony pack which includes all channel of sony. But from today though my account has suffice balance my all sony channels are on off mode. Surprising videocon is looting it's customer and there is no check on them. They have disabled all contact numbers and i have to face lot of frustration...

Hi team,

I am chasing d2h team from last one week but there agents are not helping me out to select the channels.

I have sent email i tried from there website, from there application. Still no response from there side.

I have call many times they cut my call by saying i am transferring the call.

Please look into issue.

Thank
Dhirajkumar singh
Singhdhirajkumar.[protected]@gmail.com...

My videocon d2h id[protected], reg. Mobile no. [protected], mara tv channels 15den ho gaya sara band kar deya videocon d2h castomer call karka faida nahi ho raha ha. Website kam nahi kar rahi ha. Please help me. Please open my tv channel before 15-deys closes. Videocon d2h customer services called but not open my tv. Videocon d2h webside not working. Please my help me....

Hi

My customer id[protected].
15th of february my d2h monthly subscription ended. I was unable to recharge online as videocon d2h server was not working.
So, i have requested customer care to do a credit of 3 days.

Full nights and mornings i was trying to add channels as per tri regulation. But the website is not allowing to register.

It's not a customer service approach to cheat...

Videocon d2h service is not following new trai guidelines and harassing customer by always saying server is down and please call after one hour. Suddenly they also disconnect phone when we ask to de active the channels as they migrated their own plans to the customers. I am calling them since last three days and they are not resolving my concern. Kind request to take appropriate action on videocon d2h services for violating norms and misleading,...

Sir
I am the customer of videocon d2h. I would have informed customer care about the number of channels i wanted. But i have not got the d2 service in exactly the past 15 days. I get only one channel. I do not even get free to air channels. When contacting them, they speak without any responsibility. Therefore, it is requested to resolve the matter as soon as possible.
My customer id is
[protected]...

I am the custmer of videocond2h my id is 54563067... Since from 4days i am try to select my favrt pack of channels but the official web sites are not working properly. They hang in between. When we contact custemer care they are not giving satisfactory answers. They force us to take direct pack as earlier.. Pls do the needful i think its harrashing the custmer so
Custemer cannot select their favrt channel and lastly they force to...

Sir, my customer id no 94155878. After trai act came into force i recharged my d2h for 300 on 5th feb 2019 after selecting my preferred channel. But to my surprise my all preferred channels stopped from 11th feb. I tried many times to contact customer care but entire customer care gave me only 1 reason "due to technical reason we are unable to see the problem to call after some times. This continued for at least a week now but non of the...

I had recharged my d2h videocon online new south platinum package with rs. 1650. The amount has been deducted from my bank account but the package recharge chosen for 3 months not done.

I have done this online recharge using d2h videocon recharge plans on 9th feb 2019, the amount is neither recharged to my d2h nor refunded to my bank account, sbi.

Request for refund of rs. 1650.00...

I have subscribed according to the new regulations for pay channels in the month of jan 2019. From 1st feb my subscription money is being deducted as per my channel selection but few of the pay channels which i have subscribed are blocked but money is being charged. Repeated calls are left un-answered. D2h everytime is saying system down so they can't help. Please look into it....

As per trai - d2h videocon is deductiong channel basic fare (Including doordarshan-news) of rs.153 per month but not providing free channels
.
So much audio calls, email, sms, customer complain, enginner had visited at home but problem not resolved

I think this is cheating with customer that money deducting & not showing free channels. Ala carte channel is showing but basic channel free channel is not showing...