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Updated: May 16, 2026
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d2h reviews & complaints page 73

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N
Naveen Khaitan
from Mumbai, Maharashtra
Feb 18, 2019
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Address: 410209

My Videocon d2h account is not activated even after recharge of 449 done on 18/02/2019. My registered Mobile no. Is [protected]. After repeatedly calling customer care, I m getting response as "all our customer care executives r busy, pls call after sometime." Please refresh my account ASAP else I have to look for another dish TV connection. Hope my concern is attended as quickly as possible.
Videocon Industries customer support has been notified about the posted complaint.
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    A
    ajitakk
    from Guwahati, Assam
    Feb 18, 2019
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    Address: 713378
    Website: www.d2h.com

    Customer ID is[protected].The Company is bothering me.when calling the customer care, he disconnects the phone.Transfer the phone with the customer care to its higher authority and after 10 minutes call he disconnect the phone from last five days.already i am create own pack but company was not active.sometimes Assamese language with customer care ever speaks bengali language then disconnects the phone and please register harassment case.
    heplme . Contact no [protected].
    thanking you
    Videocon Industries customer support has been notified about the posted complaint.
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      D
      Devendra0581
      from Khatima, Uttarakhand
      Feb 18, 2019
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      Address: Bareilly, Uttar Pradesh, 243006

      Dear sir,
      With due to respect I inform you that my TV connection videocon d2h I'd no.[protected] is not working since 1st Feb.2019 I have called lot of time to customer care of same but they are always said it will ne working from tomorrow but problem still as it is, I am facing lot of problem and already complaint many time to local dealer but he is always told talk to customer care .
      Sir kindly look into this
      Thanks
      With Regd.
      Devendra kumar
      Registered mob.[protected]
      Videocon Industries customer support has been notified about the posted complaint.
      Feb 19, 2019
      Updated by Devendra0581       Sir,
      problem Still as it is so kindly look into this, I am always thankful to you,
      Feb 20, 2019
      Updated by Devendra0581       Sir,
      Still waiting for your positive response
      Thanks
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        B
        Biju Alapatt
        from Chennai, Tamil Nadu
        Feb 18, 2019
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        Address: Ernakulam, Kerala, 682019

        Videcon d2h website (d2h.com) introduced a feature to create our own package with desired channels, but that feature is not working. When we select the channels and submit, it says "The package is not migrated due to technical error. contact Customer care".

        I have contacted the customer care repeatedly via email and phone but the issue is not resolved. The customer care person said he didn't understand the issue I have raised.

        I tried the mobile application d2h Infinity and it is not allowing to login using OTP.

        I suspect an agenda by Videocon for delaying the migration process.
        Videocon Industries customer support has been notified about the posted complaint.
        Feb 19, 2019
        Updated by Biju Alapatt         I received a reply from d2h customer care. Seems they sent this without even reading my complaint.

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          D
          Devbk
          from Kottayam, Kerala
          Feb 18, 2019
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          Address: Thiruvananthapuram, Kerala
          Website: wwwd2h.com

          I can't select my own channel pack from videocon d2h site. As they are not updated for selcting channel forn consumer own. I had. called to many time their custmer care and not responding the calls. I had called ro their customer care for changing my channel pack and are not cooperating to my calls. So icould not select my channel from their site.
          Videocon Industries customer support has been notified about the posted complaint.
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            V
            Vinod Gola
            from Delhi, Delhi
            Feb 18, 2019
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            Address: New Delhi, Delhi

            महोदय
            मेरा d2h connection ID 81457048 दिनांक 07/02/19 से 18/02/19 आज तक बन्द है बार बार customer care पर फोन करके compliment करने पर भी उनकी तरफ से चैनल के प्लान एवं रिचार्ज कि कोई जानकारी नहीं दी जाती हैं ओर न ही कोई समय बताया जा रहा है अतः आप से अनुरोध है कि आप इस पर कार्यवाही करने का कष्ट करे ताकि मुझे जो असुविधा हो रही है उसका समाधान हो सके
            धन्यवाद
            निवेदन
            Videocon Industries customer support has been notified about the posted complaint.
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              D
              DIVYA Pari
              from Patna, Bihar
              Feb 18, 2019
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              Address: Dhanbad, Jharkhand, 828109
              Website: www.d2h.com

              Sir I am not able to see my choice of channel. And when I go to d2h site it's show automatically channel selected after that when pari call customer care they says no solution and our system not working then cut the call. I call more then 50 time in 20 days but they not short out the problem. what to do no I am fully harassed from there service the also not giving my complaint to senior officer. It's like they give me service in free. And talking like I am a beggar.
              Videocon Industries customer support has been notified about the posted complaint.
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                D
                dvj Sunny
                from Allahabad, Uttar Pradesh
                Feb 18, 2019
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                Address: Kanpur, Uttar Pradesh, 208022

                Hi i m ankur from kanpur my customer i, d is 11573933 my account is disconnected last 20 days before when i m trying to call to coustmer care no buddy reply me and all the guys r giving me same reply apki call aage transfer ki ja rahi hai after call transfer phone suddenly cut and do again same processes m very angry for this behave m recharge my account for 300rs but not showing in my account today i m waitig to talk with senior but my phone hold in last 1 hour no buddy dere to talking with me i got massages proper ur problem has resolved but same problem here
                Videocon Industries customer support has been notified about the posted complaint.
                View replies
                Sir call me
                Reply
                Dhananjaya B c's reply, Feb 18, 2019
                Channel chicge
                Dhananjaya B c's reply, Feb 18, 2019
                Call me
                I m not able to login website or app from last few days .I m trying to reset my password but it doesn't generate new password .and not taking existing one.custome care also don't support .worst experience with d2h .
                Reply
                Dear team,
                Please change my RTN
                OLD [protected]
                NEW [protected]

                Customer I'd[protected]
                Name Lopa Ghosh
                Reply
                May ra number change karna mera lastest number hai [protected]
                Reply
                kunaljitendrapatel's reply, Feb 14, 2019
                mera nam GAYNTRI PATEL name resgitared hai par mera number resgistared nahi huva hai aap log mera latest number resgistared kardho mera number hai 9767110240
                My videocon id 79570950...
                mobile number [protected]...
                my dth operator is irrigating me because they applied unnaccessay charges and my operator is not following trai new rules also.
                I am not selecting my channels pack esaly and operator is not attanding my call.
                Please, solve my problem .
                I am facing this problem vary long time... .
                Reply
                D2h id 22166731 new channel selection not working since 8feb only 5 channels working base pack not available while they charges fully
                Reply
                Please change my vediocon d2h registered mobile number from [protected](old) to [protected](new).
                Since i am not using old number for several mnths my number is dead and is been used by some other person. Please change as soon as possible. Thanks.
                Reply
                And change my registered no new no. [protected]
                Reply
                pokhriyal ganesh's reply, Feb 13, 2019
                sir, no much service to vediocon d2h please check to my i.d. no. 25449668 and change my old no. and new no. 9453198010, please
                Videocon d2h provider not following tri rules, they forcing to select 100 theirs selective channels, while tri said 25 DD channels are mendetry, consumer can select next 75 on their wish kindly solve this issue,
                Reply
                Sir my customer service I'd 82092333 was recharged after select Trai pack at Monday on 8.00 pm but my channels is not started. I tried customer care no many times but they are not satisfactory response. Please slove my problem.
                Reply
                Hello,
                Greetings,

                Pls registered my mobile no [protected] ( Pradip Sharma) with this customer id[protected].

                Due to not update my correct no. I m not able to use current regulatory offers.

                Please look into this update.

                Regards
                Reply
                My Old No.[protected] and My New no is [protected] Plz submit This no. I am really facing problems of channels, so you change the no. Is very helpful to me it's my request because your coustomer care no is not response.
                Reply
                Hi

                I forgot my old RTN registered for Videocon D2H customer id[protected].

                My old mobile number is [protected]

                My new mobile number is [protected]
                Reply
                Hi team,

                please change my RTN number of D2H service to New mobile number.
                please change my number I tried to call custmer care of d2h but no one picked up. please resolved this as soon as possible.

                customer ID :[protected]
                Old RTN number : [protected]
                New RTN number : [protected] (Mob No.)

                Thanks,
                Reply
                Dear Sir,

                Please change my registered mobile to [protected] for customer ID[protected]
                Reply
                My name is prashant dayal my mobile no. Is [protected] my customer id is 90008706.plz change my no. Is your system.As my RTN IS wrong i am not able to change my plan and login in my account
                Reply
                My id[protected], I trying last 4 days to re-charge, but customer care or
                my Videocon login id is not working, It is showing error. Last 3 days my Tv is not working.
                Reply
                Total all channel select
                Reply
                shrikant damare's reply, Feb 11, 2019
                Select all channel
                My old number is not available please change my registration number to [protected]
                Reply
                Rakshath's reply, Feb 11, 2019
                Need customer service
                Sir
                please to inform you that video con d2h service center blocked all my subscription channel without my knowledge even continue disconnect my phone. They are not followed TRAI plan and unnecessary misguide all the customer.

                Customer number [protected]
                Monthly recharge INR725
                Reply
                Sir,
                I want to change my d2h plan. Neither I am able to login nor customer care persons are not helping at all.
                Reply
                Recharge me 1200/- 5feb either then close setup box 10 Feb and massage not Ballance
                Reply
                Trushar Tandel's reply, Feb 10, 2019
                Please reply
                Please change registered mobile number from [protected] to [protected]. The customer id is[protected] which is named as vikash kumar.
                Reply
                Vishalpal's reply, Feb 10, 2019
                My name is Vishal Pal and i am facing problem regarding D2H after recharging it is showing to again recharge and i can' connect to customer care so please change my number from 9215267621 to 7027070902. Previous number is registered as vikash kumar.so kindly resolve my issue as soom as possible or reply me how to resolve the issue.
                I have recharged my Videocon D2h set top box customer id[protected] last night with 475 plan. The channels have suddenly stopped working and the customer care number is not reachable since last 12 hours. Can they call me on [protected]
                Reply
                I have lost my videocon d2h old registered mobile number please register [protected]
                Reply
                I am a customer of Videocon d2h vide my customer Id 71720290. I have been harashed time and again and unable to watch my TV in spite of availability of sufficient balance.

                The Videocon customer care is not responding my call or SMS.
                Early action is requested.
                Regards
                Bimal Kumar Raul
                Reply
                My service is not starting .
                Recharge done as well.
                Reply
                I have recharged my d2h with id[protected] in November 2018 with a validity for 6 months. Now it shows that 'you have insufficient balance '.The worst thing is customer care no is not working.
                Reply
                Hi,

                Customer ID 94788784.

                I want to change my RTN as i have lost my old phone and now i want to change and update new number.

                Please check and get back to me @[protected] or [protected]@gmail.com
                Reply
                I am a customer of Videocon d2h vide my customer Id 71720290. I have been harashed time and again and unable to watch my TV in spite of availability of sufficient balance.

                The Videocon customer care is not responding my call or SMS.
                Early action is requested.
                Regards
                Bimal Kumar Raul
                Reply
                Hi

                Today since morning I am facing E18-4: Service is not currently available due to technical issues...

                I tried to call several times but call is not getting connected...

                What is the issue and when can be resolved???
                ...
                What more details you need more????

                Can you please call me on my mob number [protected]
                Reply
                My service is not starting .
                Recharge done as well.
                Reply
                Please change my RTN for Customer id 80384140 from old no [protected] to new no [protected].

                Thank you
                Reply
                My D2H not working proper and I have complain and call logged but not solve my problem,
                I not able to login my D2H for select the channel, Kindly solve my problem
                Reply
                My customer id number[protected]. I forgot my RTN number please help me to subscribe pack update. I assume that registered number is not in working condition so please help in registering new number. If this not possible then I will go for alternate operators.
                Reply
                Need to change dth rtn asi dont know the number given initially. We are not able to contact customer care through phone.
                Reply
                Please change my RTN for Customer id 80384140 from old no [protected] to new no [protected].

                Thank you
                Reply
                I have recharged my d2h with id[protected] in November 2018 with a validity for 6 months. Now it shows that 'you have insufficient balance '.The worst thing is customer care no is not working.
                Reply
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                  J
                  jyoti.gtm
                  from Gurgaon, Haryana
                  Feb 18, 2019
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                  Address: New Delhi, Delhi, 110086

                  Customer id[protected]
                  Rtn - [protected]
                  Videocon d2h has stopped the services. A single channel is not working. 250 rs are there in my d2h account. They are not providing services since 20 days. Their customer care executives are not helping they are always saying that we have service problem, technical issues etc. I have called them around 20 times but they are not responding. My recharge money is getting waste. Their service is worst.
                  Videocon Industries customer support has been notified about the posted complaint.
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                    A
                    Ansuya Patel
                    from Mumbai, Maharashtra
                    Feb 18, 2019
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                    Address: 401105
                    Website: www.d2h.com/my-account.php

                    This d2h - bakwas service-
                    Cus id[protected], not activated? Your company is also like municipalities, many time emails sent you, many call more than 50 in last 5 days but not response - refund my credit rs.186.00 will terminate

                    Many e. Mail on your customer care email id
                    Many call more than 50 last 5 days, but your peoples like working as municipalities
                    Let me refund of our balance rs. 186.00 — we go with others
                    Videocon Industries customer support has been notified about the posted complaint.
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                      N
                      Nitin Gabhe
                      from Savantvadi, Maharashtra
                      Feb 18, 2019
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                      I am customer of vodeocon d2h. Firstly d2h website and app. Are not working properly. Website show total channel count 187 before the channel selection by customer, how it is possible. Website and app. Show different charges. I send request of channel selection of 79 channels on 27th jan.19, d2h unnecessarily create pack of more than 100 channels and carry extra charges to me.
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                        H
                        Hãrsh Mâlvîyã
                        from Durg, Chhattisgarh
                        Feb 17, 2019
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                        Address: Bhopal, Madhya Pradesh

                        I had activated the Al carte pack but it did not last for a month and these people started sending the message that the recharge has only been 15 days and I had recharged on 3 February. Now they send the message that recharge before 17 Feb means today wow... And what the customer care service they provided us 😡 they are even not attend the call.
                        Videocon Industries customer support has been notified about the posted complaint.
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                          S
                          Satyendra222
                          from Kolkata, West Bengal
                          Feb 17, 2019
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                          Address: Paschim Medinipur, West Bengal, 721305
                          Website: Videocond2h.in

                          My d2h customer id is[protected] i have selected a proper plan according to trai guidelines. But i did not get any confirmation on that nor the plan is implemented by videocon. Still, they are charging me as per old plan (Super gold) but i am not able to see channels as per old plan or as per new plan. I am not able to open the videocon website and register a complaint also.
                          I have tried to contact them on their customer number but the number is always busy or not reachable. They are providing a very bad service. Please take serious action against them.
                          Videocon Industries customer support has been notified about the posted complaint.
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                            H
                            Harry1210
                            from Pundri, Haryana
                            Feb 17, 2019
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                            I have connection with d2h. I have selected channels 4-5 times but no channel is working and i was already having balance of 600 and when i logged in they are showing zero balance. Their customer care is not working. They dont have any service center. I have been sending them mails but they are only replying with automated reply to contact customer care. This is hopeless and i feel so dejected. Either they return my money or they should settle this. My id[protected] and registered mobile no is [protected] and email id [protected]@gmail.com.
                            Please take strong action against them plus they are charging more for channels.
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                              S
                              Suvendu Jena
                              from Phulbani, Odisha
                              Feb 17, 2019
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                              Address: 764020

                              I am trying to change the 75 paid channel as per my choice, they are denying to change. There is no options in the d2h my account to show these paid channels or any options to change.
                              What ever the pay channels, i selected that is add to these paid channels and prices adding to ncf paid channels. Channels in ncf are not my use.
                              So, i want to choose the 75 paid channels in ncf as my choice, then i will choose other paid channels.
                              Videocon Industries customer support has been notified about the posted complaint.
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                                A
                                AMIYA RANJAN GHADEI
                                from Bhubaneshwar, Odisha
                                Feb 17, 2019
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                                Address: 757025
                                Website: videocon d2h

                                I can't using my d2h service for last 7 days. After trying a lot to the costumer care of videocon d2h service they are not listening. They automatically put my plan to a 2384 rupees monthly plan. They clearly bypassed the trai rule. Plz teach them a lesson. They are harrashing us. My parents are living in my native village in betnoti, mayurbhanj. Odisha. After the new d2h tarrif, we recharged 100 rd in 10th february and then after consulting with the customer care videocon d2h another 100 and setting our new pack by phone with the help of c. C. Care videocon d2h. But after that they did not make our plan activactivated and automatically put our plan into a 2384 rupees monthly pack. Till 10th february they harrashing us by not giving our connection.
                                Videocon Industries customer support has been notified about the posted complaint.
                                Feb 17, 2019
                                Updated by AMIYA RANJAN GHADEI                                 plz help
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                                  R
                                  Rriii
                                  from Delhi, Delhi
                                  Feb 17, 2019
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                                  Sir i have selected my channels under mera wala plan and recharged my account for 300 rupee's but the choosen channels not showing this all done 4 day
                                  S back
                                  4 days before i have given my selected channels for the mera wala plan and recharged my account but don't know why there are doing this to me they are *
                                  I want my channel anyway this is wrong if the problem not short out i will lodge fir against videocon d2h company they are fooling us. From last six days i am trying
                                  To contact customer service but they are diverting call
                                  My account is[protected]
                                  Rishi kumar
                                  Videocon Industries customer support has been notified about the posted complaint.
                                  View replies
                                  a few channels like STAR BHARAT, STAR UTSAV, AAJ TAK, ZEE NEWS have been deactivated although it was selected, registered & even enjoyed by me till yesterday. I have tried to customer care in this number [protected] severally since yesterday i.e. 04.03.2019 but no response. Please arrange to solve my problems at the earliest possible and let me know the reason through SMS (My RTN [protected])
                                  Reply
                                  please arrange to activate the desired channels at the earliest possible.
                                  Reply
                                  Binod Behari Senapati's reply, Mar 5, 2019
                                  please activate these channels STAR BHARAT, STAR UTSAV, AAJ TAK, ZEE NEWS as selected as per mera wala plan. My ID 3836332
                                  d2h Customer Care's response, Mar 16, 2019
                                  Verified Support
                                  Dear Binod,

                                  We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

                                  Regards,
                                  Team d2h
                                  d2h Customer Care's response, Mar 23, 2019
                                  Verified Support
                                  Dear Binod,

                                  We would like to inform you that as per your request all the channels have been already activated in your account.

                                  Regards,
                                  Team d2h
                                  Please provide me another customer care number to which response can be easily can be obtained without harrassment.
                                  Reply
                                  how many times you will ask me to post my comment
                                  Reply
                                  please donot harrash me
                                  Reply
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                                    R
                                    rohitam619
                                    from Mumbai, Maharashtra
                                    Feb 17, 2019
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                                    Address: Thane, Maharashtra, 421501
                                    Website: www.D2h.com

                                    I am using videocon d2h under customer id[protected] and i am unable to chose channel package as per new trai guidelines using videocon d2h website.
                                    Website is not working and even customer care is not answering to calls and emails.
                                    This is really frustrating as i am paying for channels and not able to see all the channels that i want to see.

                                    Please resolve my complaint and help me chose the new plan or take action against videocon d2h
                                    Videocon Industries customer support has been notified about the posted complaint.
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                                      V
                                      Vishal kulshrestha
                                      from Raipur, Chhattisgarh
                                      Feb 17, 2019
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                                      Address: Jaipur, Rajasthan, 302033
                                      Website: www.d2h.com

                                      Sir/madam
                                      According to trai 25 dd channels are mandatory but the dth companies provide us more than 100 channels mandatory. And they are not listening us i tried 2000 time to connect dth companies but they cut my call after 12 times refer my calls, at last they said this is mandatory you can't change.. I am talking about d2h videocon. I have a audio recording for all conversations i am not able to send you but i have all conversation recorded. Please take necessary actions about these companies. Please find the attached file.
                                      Vishal kulshrestha
                                      Mobile [protected]
                                      My videocon customer id is.90791901
                                      Videocon Industries customer support has been notified about the posted complaint.
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                                        R
                                        Ram Panaskar
                                        from Savantvadi, Maharashtra
                                        Feb 17, 2019
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                                        Address: 411047

                                        1] customer id 76895670 old owner pavanesh kumar pune & new owner
                                        Ramchandra panaskar customer id ;- [76895670] today mornig
                                        17/fab/2019 10: 07 am phonepe recharged 280/- transaction id ;-
                                        N1902171007067577793678. Your operator recharge reference id ;-
                                        [protected], ticket id ;-#42929140 please my videocon d2h service
                                        Activate
                                        2] change my registered mobile number
                                        Old no [[protected]]
                                        New no [[protected]]
                                        Please my videocon d2h service
                                        Activate imejetly
                                        Videocon Industries customer support has been notified about the posted complaint.
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