D2H — recharge d2h wrongly

Address:

609001

My d2h customer I'd[protected]
I recharge through freecharge account
There is option type d2h customer id or d2h reg mobile number
I type mobile number (not d2h reg mobile number)wrongly.
But this mobile no also my number.that number not belongs to any d2h id
But amount debited
I contact d2h customer care they tell within day complaint resolved but today I contact customer care .they ask debit card last 4 number .and suddenly cut my call.
Please refund my amount
My d2h complaint number:[protected]
My debited amount :210
My freecharge order id :FCDM[protected]