[Resolved]  D2H — Recharge on incorrect account hence requesting for refund

Dear team,

I want to informed you that while recharging through debit card i have put my account no.[protected] instead of customer id.[protected].
So i immediately called videocon d2h customer care and informed them the matter
It is wrongly credited in to wrong account. I request you to kindly give credit of amount rs. 230/- in my account immediately.

Find enclosed the screen shot of my transaction for your ready reference:

Additional information of my annual recharge transaction:

Below is the details of transaction

Customer id[protected] where incorrectly recharge
Wanted to recharge[protected].
Mode of payment debit card
Bank name - kotak mahindra bank
Card last 4 number-5511
Recharge amount - 230 on 14-july-2020
Ref number[protected]

Kindly arrange a refund on my account asap, please let me know if you need anything other information.