[Resolved]  D2H — Wrong recharge reversal

Dear Team,

I want to inform you that on 27 May 2021 while recharging the Videocon d2h account of Rs 2796/- I have wrongly put my old Customer ID [90513100] instead of my Current Customer ID[[protected]].I request you to kindly give credit/transfer of amount to my Current Account[[protected]] immediately.

Find the enclosed screenshot of my transaction for your reference:
+1 photos
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Aug 11, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2021
d2h Customer Care's response
Dear Anil,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Verified Support
Jun 01, 2021
d2h Customer Care's response
Dear Anil,

It is to inform you that the unused balance of Rs 2750 has been transferred to Customer id[protected].

Thanks & regards
Verified Support
Sep 24, 2021
d2h Customer Care's response
Dear Anil,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Complaint comments 

Comments

Hello d2h,
I recharged my videocon d2h on 18/07/2021 by rs186.0 .That recharge was wrong plan.so please refund my amount.Then i recharged the correct plan.

d2h Customer Care's response, Jul 20, 2021
Verified Support
Dear Prakash,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
Hello d2h
recharged my videocon d2h on 25/08/2021 by rs100.That recharge was wrong plan.so please refund my amount.Then i recharged the correct plan.& [protected]
Setup box nombar.. [protected]
I'd nombar=[protected] my wrong nombar is [protected]

d2h Customer Care's response, Aug 27, 2021
Verified Support
Dear Bhagya,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
Hello sir
I wrongly rechaege old id no.41812942

New id no.[protected]
Please reverse the amount
Thanks.
paramesh ch's reply, Sep 21, 2021
Reverse amount 266/-
d2h Customer Care's response, Sep 22, 2021
Verified Support
Dear Paramesh,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
Rtn [protected]
What happend sir i already sending RTN number [protected]
NEW ID NO.[protected]

Old id no. 41812942
Wrongly recharged 266/-

two days are comlleted
Dear Paramesh,

My team tried to reach you but you were not contactable. Further, the unused amount was already transferred in your customer id[protected] on 01/06/2021, and currently, no amount in customer id 90513100, and is deactivated.

Thanks & regards
hello videocon d2h i have done worng recharge to 39706065 number
my d2h number is 39706056 amount 700/- recharge date[protected]:58:56
transection id WREC[protected]
please wrong to right this recharge right number is 39706056
d2h Customer Care's response, Oct 20, 2021
Verified Support
Dear Customer (FAST- RECHARGE),

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
Hello videocon D2h,
I have done wrong recharge to[protected].Amount Rs:200.On 31/10/2021.
So Please reverse the amount.

d2h Customer Care's response, Nov 15, 2021
Verified Support
Dear Jishnu,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
Dear sir /mam,
I have wrongly recharged my old account D2h old customer ID is 24970550 amount rupees 400 please refund this amount My account Name : P.Govindan Mobile number-[protected]

Hello d2h,
I recharged my videocon d2h on 9/4/22 .That recharge was wrong plan.so please refund my amount.Then i recharged the correct plan.
My number is [protected]

Dear sir /mam,
I have wrongly recharged D2h customer ID is 37061530 amount rupees 50 please refund this amount My paytm number is [protected]

I recharged on wrong customer ID[protected] on 02/05/2022 and my right customer ID is[protected]
Please help me to transfer recharge to correct d2h customer ID

Hello g I have done Rong Recharge, V.C no is Rong - [protected] is Videoconn d2h- My Rong Recharge amount is 750, My currant V.C no- [protected], I request you to kindly transfer to amount to my currant account immedately

Hello d2h team
I wrongly recharge my old number : [protected]

New number [protected]
Please reverse the amount
Thanks.
hello d2h consumer support team
i wrongly recharged my old account [protected] please do the reversal or credit it into my new account [protected]
i am a very old customer of yours getting services from you over a year i hope you will look into my issue and resolve it as soon as possible

dear d2h consumer support team
i had wrongly recharged my old account [protected] instead of my new account [protected] So i request you to please do a refund of my recharge.I am a very old customer of yours using your d2h services i hope you will look into this matter and will give a solution as soon as possible.
thanking you

I have done wrong recharge to my old d2h I'd[protected] for rupees 354 please refund that money,
Sunder, phone -[protected]

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