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Dabur Complaints & Reviews

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Updated: Oct 27, 2025
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Dabur reviews & complaints page 6

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V
Vivek Nahata
Sep 16, 2020
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Address: CF-273, Saltlake, Near Swimming Pool

Dear sir,

I have been buying the real juice for long time but today i feel really astonished that in spite of current date product, the taste is absolutely sour and pathetic of pomegranate juice and suggest you to take this concern and help us in getting fresh and tasty products.

We cant have such sour products specially when its juice and being a doctor associated with government health services and suggest you for replacing and providing good product or else it will be mandate to take further legal actions against your brand.

My contact number will be [protected] to reach me out.

Yours faithfully,
Dr. Laxmipat nahata
Dabur customer support has been notified about the posted complaint.
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    R
    ret394
    Sep 2, 2020
    Resolved
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    Resolved

    Website: www.dabur.com

    2 Sep 2020
    Product page - https://www.dabur.com/in/en-us/products/real

    Real Juice Power Feedback

    I don't know what exactly the cause is with the Real juice 1 litre tetra pack, but it smells really foul when you open the cap and smell it. Pineapple flavor. The complete name on pack is Réal Fruit Power Pineapple.

    At first I suspected it was a borrowed smell from something else, like when you keep apple slices with onion slices. But there is nothing stored along side the pack. Plus tetra packs are not porous or comsposed of organic tissues and sealed after packaging them in pallets.

    So then I emptied half the pack to see if it was a surface phenomenon and still the smell was present.

    No point in going to the retailer as they will just shirk it off like in the above comment by another customer with similar complaint, an advocate. Which explains why the complaint was posted by customer, most people just don't report it. As there is no signal from the company that they will correct this and you end up losing more time. Without anyReal Juice Feedback

    I don't know what exactly the cause is with the Real juice 1 litre tetra pack, but it smells really foul. Pineapple flavor. The complete name on pack is Réal Fruit Power Pineapple.

    At first I suspected it was a borrowed smell from something else, but there is nothing stored along side the pack. Plus tetra packs are not porous and sealed after packaging them in pallets. So then I emptied half the pack and still the smell was present.

    No point in going to the retailer as they will just shirk it off like in the above comment by another customer, an advocate. Which explains why the complaint was posted, most people just don't report it. As there is no signal from the company that they will correct this.

    So, if anyone has similar problem, just file a complaint online. Then with state consumer forum and Dabur customer care. The first medium has higher chances and will give people the confidence due to social proof that you don't have to stay silent about this kind of health issue.

    And please don't drink it if it smells foul. Pineapple juice does not smell foul or bad. You would be surprised by how many people can't afford to drink it and so they think it's normal. Ugh!

    Here's details for reference, as 1 month is a best-case scenario for a response.

    The batch number - NB20008A/1
    Manufactured 06/20
    MRP is 105.00

    MRP is important to note. In case you're buying it for 200 or even 500 Rs.

    A reasonable resolution would be to have a collection center where people can just drop in samples of the product or the entire product in whatever condition, no strings attached. Then it's their headache to send it to the company and follow-up and send the updates to the customer in a weekly digest form.
    Sep 10, 2020
    Complaint marked as Resolved 
    The email address they used is [email protected]. I sent them the email first. And they responded with a possibly automated reply as it did not take into account information a human would understand. They asked me to provide the batch no, manufacture date, etc. and the detail address and phone number so that a representative could handle the complaint. I am unaware of any actual steps taken by the company to resolve this issue. And am pretty glad it got resolved without involving their customer care from the first impression they made.
    Dabur customer support has been notified about the posted complaint.
    Sep 02, 2020
    Updated by ret394
    The bar code on the pack is[protected].

    If you have a complaint to post, please post it. Using the above information, having a camera or a smartphone with a camera is not necessary if you don't have one. Or don't know how to upload images.
    Sep 02, 2020
    Updated by ret394
    Here is the similar complaint to give you an idea of the company's response time to a complaint.

    https://www.consumercomplaints.in/dabur-b100276/page/4#get-cl1839846
    Sep 10, 2020
    Updated by ret394
    Well, despite the current crisis the local retailer who sold the product exchanged the tetra pack without a fuss or denial of the issue. It was really awesome.

    In exchange bought another Real juice pomegranate pack for 10 rupees/INR. The cost of the previous defective pack was 105, so that got adjusted in the new purchase. Overall, really good customer service from the local retail shop.

    I'm satisfied that this issue was resolved as fast as possible. So marking this complaint as resolved.

    Of course, since it depends on the local retailer, your experience may be very different or even the opposite.

    One difference with new pack is that the manufacturing date has more of the fields marked on it. Compared to the old pack with only two.

    Old tetra pack - Mfd. 06/20
    New tetra pack - Mfd. 09/07/20 13:16

    The image for the old pack is attached. It has been compressed and cropped to reduce size.

    Feedback for companies -
    There are multiple date formats in use around the world. A better format to ease the life of consumers would be to print Mfd (DD/MM/YYYY) before the printed date. Or print date with the first 3 letters for the month. For example - 6 Aug 2020 instead of 6 07 2020

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      M
      Mghish
      from Kolkata, West Bengal
      Aug 27, 2020
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      I had recieved a pack of dabur nature care isabgol with opened seal yesterday what i couldn't return since a food products are non-returnable as per amazon's return policy. Well, now i had to accept the product anyway. But i find next moment while trying the isabgol, it was not looking similar, so i go for labels and there is written isabgul are 49%, amla 1% and some preservatives. So i have wasted ₹225 for a 49% correct product whereas local shops and some companies do provide us 100% isabgul at comparatively better price.
      Dabur customer support has been notified about the posted complaint.
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        A
        Akanshathisside
        Aug 27, 2020
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        Guava real juice by dabur pack (1l) had some black long disgusting looking product mixed with the juice. It was stretchy and gooey in texture. Looked like a worm.

        Date of incident 27th august 2020

        I am furious and concerned about my health.

        Unable to upload video and photos please refer https://twitter.com/akanshathisside/status/[protected]?s=20
        Dabur customer support has been notified about the posted complaint.
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          E
          eceengineer04
          from Gurugram, Haryana
          Aug 19, 2020
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          I have found quality issue with the dabur honey and so shared my concern to dabur customer care [protected]@feedback. Dabur and [protected]@dabur.com approx one month back but there is no productive response from them yet.
          Dabur customer support has been notified about the posted complaint.
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            J
            Jayesh Ramchandra Mhatre
            from Pune, Maharashtra
            Aug 8, 2020
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            Hi all,

            This is jayesh mhatre from dombivli. I am sharing my horrible experience with dabur's real fruit juice. My family has been consuming some of dabur's products for a very long time and never have we experienced something like this before. 2 weeks ago, i bought 2 tetra packs of dabur real fruit power (Pomegranate) from kamal general stores (Kamal medical, dombivli (West) 421202. My wife, child and i were consuming the pomegranate fruit juice and while shaking the pack, i noticed something strange. I cut the tetra pack and i found a dirty piece (See the attachments), but the second tetra pack i opened seemed to be fine. We suffered stomach infection because of this. Due to the infection, i was hospitalized for 2 days. My 4 year old son suffered from fungal infections after having this disgusting product.😡

            Immediately, i took a few pictures of the infected tetra pack and mailed it to them on 25 july 2020 (See the screenshots), as well as i called them on their consumer support and requested them please inspect the product and share the report of the infected tetra pack. They said, it’s pulp!😡
            After a few days, one sales guy came home with 2 tetra packs, and i didn’t accept it. I requested him to share the report about the infected product again also asked for the concerned person who could take care of this to be sent.

            They followed up not more than a week after that they kept ignoring us. Thats where i told them that i will take a legal action, but that didnt affect them either. I filed and raised the complaint against dabur product on food & drugs administration (HTTP://fda.maharashtra.gov.in/)
            Finally, i also decided to share this on social media and bring it to everyone’s notice.
            This is absolutely disappointing and disgusting! I need an immediate response on this else i’m definitely going to the consumer court.
            Friends, i had to share this with you all, please share this with as many as possible, because people need to be aware of what kind of quality checks these brands go through! They claim of having 6 layer protection is #!

            #daburindia #dabur #daburrealfruitjuice #daburrealjuice #realpowerjuice

            HTTPs://m.facebook.com/story.php?story_fbid=[protected]&id=[protected]
            Dabur customer support has been notified about the posted complaint.
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              umesht12
              Aug 8, 2020
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              I bought real fruit juice on 05th aug 2020 and when i opened it to drink i found some waste or animal shell like in it. Manufacturing date on tetra pack is 28/05/2020 and it was mango juice.
              Dabur customer support has been notified about the posted complaint.
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                H
                hardeepsingh chaudhary
                from Dharmsala, Himachal Pradesh
                Aug 7, 2020
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                Sir, i m from dharamshala himachal pradesh, there is a dealer who supplies real juice named as (D. Jitendea) in kotwali bazar, he sells product who is going to be expired in 3 months. And when we go for replacement he dont give replacement to us.. But when ur company sales man come to us they say they give full replacement... Kindly look in to this matter as we suffer from greater losses.
                Dabur customer support has been notified about the posted complaint.
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                  S
                  sunil4211
                  from Lucknow, Uttar Pradesh
                  Jul 20, 2020
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                  Address: Dabur Nepal Pvt. Ltd
                  Website: dabur.com

                  During use, observed dirty lump of waste material in juice
                  Dabur customer support has been notified about the posted complaint.
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                    P
                    Pawan00143
                    Jul 17, 2020
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                    Address: Dashmesh Nagar Ludhiana
                    Website: dabur india

                    I was purchased 12 bottels of coconut water 8 are good but 4 was very bad smelly and and bad taste. my wife and my my mother get very ill after drinking that water and they both admited at hospital for 3-4 days. this issue allready share to your team by email. bottels snaps are also attached. bottels mkfd date is 09/04/2020 on the bottels. and that faulty bottels allready picked from me by your real juice sales team for testing on 17th june 2020 but still I can't recived any reply from your team I have write many time to your team for status but they can't reply. so please helo to confirm the status of this issue. otherwise In this week I get this statement to all news papper or news channel.

                    Regards
                    Pawan Sachdeva
                    [protected]
                    Dabur customer support has been notified about the posted complaint.
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                      R
                      Rawatanuj
                      Jul 14, 2020
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                      Address: Faridabad
                      Website: daburhoney.com

                      Yesterday i purchased one 1 kg dabur honey bottle. But today when i opened the cap there was no seal, instead the seal was glued to the cap. I have also provided the photos as proof.
                      Dabur customer support has been notified about the posted complaint.
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                        S
                        Sridevi Jagdish
                        Jul 9, 2020
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                        I bought 3 real fruit dabur tetra pack in one of the pack i found fungus inside it...

                        The manufacturer date 18/01/20 19:35 & the batch no. Ru0113 04...

                        Don't play with the people life by providing contaminated juices...
                        It's so disgusting..

                        It is not real fruit juice...
                        It is real poison to those who are consuming it...

                        No goodness of fruit only harmful by giving us fungus...

                        Unhealthy product & you are recommending to give it kids...
                        Dabur customer support has been notified about the posted complaint.
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                          L
                          Lakshitasharma28
                          Jun 28, 2020
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                          Hello,
                          I am writing a complaint regarding my latest purchase of real activ coconut water 200 ml bottle. I purchased the product in bulk (3 packs of 6 bottles each) and found one of them defected. It was very unhygienic, foul-smelling water. Some threaded particles are clearly visible through the bottle and i have not consumed it more than a sip because of its pathetic taste and smell. This is totally unacceptable and is of risk for human consumption. I want you to consider this and compensate for this faulty product. I have attached the images of the faulty product and threaded particles are clearly visible. If the company wants to investigate in person, i will keep the product until then. Kindly consider checking the products before dispatching them, the date of manufacturing is 20/02/2020 and the product was stated to be best for use before 6 months. Kindly look into the matter as soon as possible before it is all over twitter.
                          Dabur customer support has been notified about the posted complaint.
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                            poptanivinod
                            Jun 28, 2020
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                            Address: Flat 602 Pritam Apartment opp bhatia hospital ulhasnagar 421005

                            Dear team
                            On 21st june 2020 about 1:15 pm in the afternoon, i bought two (2) 180ml real juice brand one orange flavor, another is pine-apple
                            Whose mfd 01/20 having batch no nb20002b/2 from the store named: shanker dry fruit situated at netaji-kurla camp road in saikripa building, ulhasnagar 421004.
                            The product is best before 7 months from manufacturing as mentioned, but still, both the juices have failed on the quality assurance i kept one of them after half-drunk for evidence purpose.
                            The taste is very smelled not the actual flavor.
                            In this corona pandemic crisis, your company failed on the quality basis and the retailer keeps so outdated stock jan stock sold in june if sales are not in a recurring basis on such a store please stop dumping policy.
                            If serious action not taken then i need to look into legal actions
                            Dabur customer support has been notified about the posted complaint.
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                              abhishek598
                              Jun 15, 2020
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                              Website: www.dabur.com/realfruitpower/contact-us

                              I found a rubber like element in the real juice 1 ltr packet.
                              Dabur customer support has been notified about the posted complaint.
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                                S
                                Shrutika Pawar
                                Jun 7, 2020
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                                I have being using the dabur almond oil since very long time. It is a very nice product but the packaging is of very low quality the bottle cap is of such a type that it keeps on leaking. As it is oil a liquid substance leakage is a big issue every usage is a disaster also travelling with it is almost impossible. I hope you take my grievance seriously and make changes in packing. It is a small complaint from my site
                                Dabur customer support has been notified about the posted complaint.
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                                  P
                                  Poulomi Datta
                                  May 27, 2020
                                  Resolved
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                                  Resolved

                                  Found several worms in unexpired dabur dates which was bought yesterday.
                                  May 27, 2020
                                  Complaint marked as Resolved 
                                  Dabur customer support has been notified about the posted complaint.
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                                    Aditya Prasad Bhatta
                                    May 24, 2020
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                                    Dear concern,
                                    There is issue regarding quality of glucoplus c. I have consumed this product recently but quality is not good and energetic.
                                    Dabur customer support has been notified about the posted complaint.
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                                      Naufa
                                      May 15, 2020
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                                      I recently purchased dabur honey as i was starting my diet and i decided to quit on sugar.
                                      I came across dabur honey in the super mart and it said “purity promised” so without giving a second thought i just got it. When i came home and checked for the ingredients its just sugar and carbohydrates. So am i lame to quit sugar and then end up eating the same in the name of honey?
                                      Also honey does not have expiry date but this has.
                                      Dabur customer support has been notified about the posted complaint.
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                                        Tanu Ahuja
                                        May 3, 2020
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                                        Address: 1589 new shimla colony basti Jodhewal lidhiana
                                        Website: Dabur

                                        Substance found in real juice pack
                                        +1 videos
                                        May 03, 2020
                                        Updated by Tanu Ahuja
                                        Substance found in real juice
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