Daikin Air Conditioners / Daikinindia.com — 2 Inverter ACs are malfunctioning only after 2 years

I had purchased 2 Daikin Inverter Air Conditioners 1 Ton Model No: FTKF35SRV16. Now only after 2 years, both the Air conditioners are malfunctioning. I have already serviced and repaired one of the ACs for which I had to replace the outdoor unit PCB and refill the gas, total cost for which was around Rs. 11, 000. Now the 2nd AC cooling is also ineffective andI am afraid I will have to carry out the same repair work on the 2nd AC as well. I have found that lot of people are having problems with the PCB which are really costly. Apparently Daikin is now providing 5 years warranty on the PCBs which was not there when I purchased the AC and so I think its very unfair that I have to pay so much to repair an unreliable product which the company already knows about. I did not expect this kind of poor quality product from Daikin and now I wish that I had not purchased from Daikin. For reference, I have 2 more ACs in my house 1 LG and 1 Onida, both of which are working absolutely fine even after more than 10 years.
I request Daikin to get in touch with me and provide me a solution where I dont have to bear the cost of repairing a factory defect in their product.
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Nov 05, 2020
Updated by trivisingh
There is still no response from Daikin regarding my matter. My AC is still with MountCool services since more than a week and I have to manage without it. Daikin customer care should immediately contact me for a solution on the matter.
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