[Resolved] Daikin Air Conditioners / Daikinindia.com — Ac not working properly from day one to till & damage outdoor unit during service | |||||
Dear daikin इंडिया team, Due to long time delay by daikin team & very unsatisfactory. I request to daikin top senior team, please must be replace my outdoor unit and optional refund my paid amount (Ac purchasing amount rs.32500). I am mentally harassment also from daikin team (Due to poor sevice, poor response & long delay in service). Still we are struggling with poor service of daikin team. Outdoor unit still in breakdown down which damaged/hamper by service team. As per service engineer said outer unit installation is wrong which done by daikin team (Free installation including in ac purchasing). Daikin team had not escalate/correct in 2 services that installation is wrong. As per fact daikin provides poor service from day one of installation. So daikin इंडिया is fully responsible for outdoor unit & replacement with all dues refund which i payed during purchase of ac rs. 32500. So i requested to daikin team please must be replace my outdoor unit and optional refund my purchasing amount which i paid rs. 32500. Thanks Sanjay khanna Mobile no. [protected] From: sanjay khanna Sent: monday, may 22, 2017 9:15 am To: [protected]@daikinindia.com Cc: [protected]@gmail.com Subject: re: grievance for poor /uncomplete work by daikin इंडिया team./ poor ac outdoor unit installation from day one by daikin team. Dear daikin इंडिया team, Due to long time delay by daikin team & very unsatisfactory. I request to daikin top senior team, please must be replace my outdoor unit and optional refund my paid amount (Ac purchasing amount rs.32500). I am mentally harassment also from daikin team (Due to poor sevice, poor response & long delay in service). Still we are struggling with poor service of daikin team. Outdoor unit still in breakdown down which damaged/hamper by service team. As per service engineer said outer unit installation is wrong which done by daikin team (Free installation including in ac purchasing). Daikin team had not escalate/correct in 2 services that installation is wrong. As per fact daikin provides poor service from day one of installation. So daikin इंडिया is fully responsible for outdoor unit & replacement with all dues refund which i payed during purchase of ac rs. 32500. So i requested to daikin team please must be replace my outdoor unit and optional refund my purchasing amount which i paid rs. 32500. Thanks Sanjay khanna Mobile no. [protected] From: sanjay khanna Sent: sunday, may 21, 2017 2:16 pm To: [protected]@daikinindia.com Cc: [protected]@gmail.com Subject: re: grievance for poor /uncomplete work by daikin इंडिया team. Dear daikin इंडिया team, Still we are struggling with poor service of daikin team. Outdoor unit still in breakdown down which damaged/hamper by service team. As per service engineer said outer unit installation is wrong which done by daikin team (Free installation including in ac purchasing). Daikin team had not escalate/correct in 2 services that installation is wrong. As per fact daikin provides poor service from day one of installation. So daikin इंडिया is fully responsible for outdoor unit & replacement with all dues refund which i payed during purchase of ac rs. 32500. So i requested to daikin team please must be replace my outdoor unit and optional refund my purchasing amount which i paid rs. 32500. Thanks Sanjay khanna Mobile no. [protected] On 18-may-2017 1:36 pm, sanjay khanna wrote: Was this information helpful? | |||||
Jun 29, 2017 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support May 26, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Sanjay.Khanna, Thanks for providing us your complaint Number. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] /[protected] | |||||
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