[Resolved]  Daikin Air Conditioners / Daikinindia.com — After Sale Service Issue

Address:

Lalitha Nagar

I have purchased 1.5 Ton Daikin Split AC 5 years back.For any kind of service also including general check up i used to contact only Daikin authorized persons.in the month of May 2022 I have raised a service request through customer care for the AC not getting cooled.the service person from Visakhapatnam Kool Moon Technologies have visited and suggested that there is a gas leak and forcibly charged 3500/- without not even removing the out door unit.Not even done a just normal check for indoor unit and went away.within no time on 21 days the same compliant repeated and when I have raised a compliant the customer care had sent a technician from the same service center and again they are asking for a charge on 3800/- When i cross checked with the service center they primarily told that they will give 1 month gauranteed for the service & just not agreeing for the complaint raised within 21 days.They have reassembled the AC and left away stating only if I agree for repayment, they would assemble.This is the way of After Warranty service that we have to expect from Daikin ? Or else trusting Daikin for longer period is a bad choice ?

Manohar
+91 [protected]
VISAKHAPATNAM