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Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

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Last updated Mar 31, 2024
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Daikin Air Conditioners / DaikinIndia.com Phone Numbers

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1800 102 9300
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+91 12 4455 5444
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+91 92 1018 8999
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+91 12 4455 5333

Daikin Air Conditioners / DaikinIndia.com Website

Daikin Air Conditioners / DaikinIndia.com Head Office Address

12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III
Gurgaon
Gurgaon District
Haryana
India
122002

Daikin Air Conditioners / DaikinIndia.com reviews & complaints page 2

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N
NILAY KLHANDELWAL
Jun 10, 2023
Jun 17, 2023
This thread was updated on Jun 17, 2023
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Vrf air conditioner

Sir i have purchased vrv a.C. During 2020. In this summer it stop working, i have lodged many complant, but there is no after sale service. My 8 lakh rupees is total waste..
Nitesh agarwal [protected]...
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A
ashish1702
Jun 3, 2023
Jun 15, 2023
This thread was updated on Jun 15, 2023
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Water Leakage in one way cassette indoor unit of VRVX plant

Address:Noida

My two VRVX units got installed in May 2022 and July 2022. Since installation there have been water leakage problem from one way cassette indoor units. There are FOUR one way cassette indoor units are installed. Multiple times I have informed the Daikin team and they have come to check but unable to fix it permanently.

Now the dealer and Daikin team has stopped responding to my messages and calls. I have serious doubts that...
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B
Bkunal
May 27, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not buy Daikin Inverter AC

In December 2019, we purchased a 1.5 Ton Daikin Inverter AC for our home in Mumbai from Daikin's authorized dealer Aircare Technologies Pvt. Ltd. The dealer persuaded us to opt for an inverter AC instead of regular one by telling that the device will last longer and run more smoothly. Since we have been using regular Daikin ACs in our old home for more than 10 years, we trusted their advice.
However, not even 3.5 years later the AC...
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J
jigs06011989
from Ahmedabad, Gujarat
May 24, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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Inverter Split AC outdoor unit PCB Issue

I'm facing an issue with AC outdoor unit PCB.

The support team said it will cost 8500/- for a new PCB but there is no warranty on the new PCB. If I paid 8500 there should be at least a one-year warranty on the new part....
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A
archana kanchan
May 22, 2023
May 23, 2023
This thread was updated on May 23, 2023
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Products not available and pathetic customer service

It’s just been a year and a half and the best model of the Diakin the inverter Ac has stopped working because the PCB has stopped working..I called the Diakin Customer service ( Kishika cooling solutions) we informed them that we have some guests coming over .. we need to get this fixed in a day .. but these guys didn’t have the part and neither do the branch of Diakin in Bhiwandi, ( if they don’t have the parts then why are they selling...
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Rakesh Kr Maurya
from Aizawl, Mizoram
May 21, 2023
May 27, 2023
This thread was updated on May 27, 2023
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Regarding Service request in warranty period.

Address:Vikas Bhawan Basti, PIN 272002

I registered a service request for Daikin Spilit AC on 17/05/2023. My Ref. ID is: LUC[protected]. Before submitting the request I had been reuesting for service from LOCAL HEAD BASTI (DAIKIN) Mr. Ajay for last two months. No body is attending the requested service and warranty period is about to expire.
I am suffering a lot with this product. Who would be responsible for that?...
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V
Vishnupriya21
from Chennai, Tamil Nadu
May 19, 2023
May 20, 2023
This thread was updated on May 20, 2023
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1.5 ton AC

Address:Adambakkam

I bought 1.5 ton inverter AC from Daikin in sept 2020. In one year the PCB stopped working and had to replace. And now again in another year, AC stopped working and when raised service ticket and got it checked by service member, he is saying PCB stopped working and has to be replaced. Service cost 700₹ and for PCB 10, 000₹. Every year how one can replace the PCB. Why is Daikin producing such low quality PCB. I'm very disappointed bcos...
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M
Mani sarthak
from Lucknow, Uttar Pradesh
May 17, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Ac issue

Address:B - 106 manas city lucknow

Ac not working...
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H
Hajam
from Adirampattinam, Tamil Nadu
May 17, 2023
May 24, 2023
This thread was updated on May 24, 2023
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After sales & service

Dear sir good day
Hope all well.
My complaint is 2yrs before we have purchased DAIKIN A C from our sathya agency Pattukkottai br they promised 3 Free service you have for the product still no one come for service.thats my complaint.pls take action about complaint.
Thanks & regards
Noor Mohamed [protected]...
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H
hydpn
May 17, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1.5 ton inverter AC PCB board issue, Daikin india not responding

Address:Hyderabad

We would like to inform you that I have raised a complaint with Daikin India to rectify my AC (service ticket number[protected]. Service engineer visited and, after checking my AC, wrote down one service report without explaining anything to us and took Rs. 590/- for visiting charges. After repeatedly asking, he told the Daikin head office team to update us and the AC have isuue with PCB board.

We have been calling them since...
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R
Ramadurai Oa
May 17, 2023
May 18, 2023
This thread was updated on May 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAikin split ac one ton out of warranty chill air not coming

Address:Hemkunj Apts, Flat no.1, Ground Floor, New no.34, Old no.29, Postal Colony First Street

Engineers Nanda and Kartik from Authorised Service providers visited and collected rs.590 without completing job. The engineers H6 problem is found and pcb board needs to be change and the pcb board is not available since it is more than ten year old unit and they will send request to Daikin to arrange supply of pcb for the model. ref id 38895051. RR Airconditioning Engineers is the authorised service provided who sent the engineers.Their...
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Z
ZIONRUTHIDA
May 16, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Inverter Daikin pcb burning

Address:Pudhuchery

2times pcb burned for your company Daikin inverter AC...AC bought on 2021...very worst customer service......
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P
Parul C Kakkad
May 15, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
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AC not cooling. outdoor unit makes a loud shuddering sound and switches off

Address:Baroda, Gujarat

ITS A BRAND NEW AC!!! ALL I’VE DONE IS COMPLAIN AND WAIT FOR A
RESOLUTION, BUT TO NO AVAIL. I’M ASKING FOR A REPLACEMENT OR REFUND.
ITS NOW THE MIDDLE OF MAY 2023 AND I’M UNABLE TO USE MY AC WHICH I HAD
PURCHASED TO USE DURING THE SUMMER. NONE OF THE SERVICE LEVELS ARE
RESPONDING TO THE LAST EMAIL I MAILED ACROSS, INCLUDING THE MD
HELPDESK MAIL. IN THAT MAIL I’VE SEPERATELY ADDRESSED THE MD AS WELL.br...
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Parul C Kakkad
May 15, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
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AC not cooling and outdoor unit makes loud noise and switches off automatically

Address:Baroda, Gujarat

ITS A BRAND NEW AC!!! ALL I’VE DONE IS COMPLAIN AND WAIT FOR A
RESOLUTION, BUT TO NO AVAIL. I’M ASKING FOR A REPLACEMENT OR REFUND.
ITS NOW THE MIDDLE OF MAY 2023 AND I’M UNABLE TO USE MY AC WHICH I HAD
PURCHASED TO USE DURING THE SUMMER. NONE OF THE SERVICE LEVELS ARE
RESPONDING TO THE LAST EMAIL I MAILED ACROSS, INCLUDING THE MD
HELPDESK MAIL. IN THAT MAIL I’VE SEPERATELY ADDRESSED THE MD AS WELL.br...
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A
anuj_dsc
from Bengaluru, Karnataka
May 15, 2023
May 16, 2023
This thread was updated on May 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC is having sound but company not acknowledging

Address:B-409, Mahalaxmi apartment, plot no 4, s
Website:www.daikinindia.com

Dear Sir,

I am really sorry to hear this and astonished thay Daikin Technical Team found it OK even if myself and my husband showed the visiting person at least 10 times about the sound coming from the indoor set.

Earlier he was completely agreed that the problem is there but after some time he went out of my house and had discussion with his boss(I guess) for 15 min and Came back. After that a person from Daikin...
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S
Saurabh Belel
from Mumbai, Maharashtra
May 6, 2023
May 8, 2023
This thread was updated on May 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality of product and Service No Warranty

Address:Flat no. 104 , 1st floor ,Bldg no. 37

I had purchased 1.5 tone Ac from Kohinoor Electronic Pvt LTD in 26th Jan 2020 .
Its been only 3 year and the product has started giving problem its not giving cooling.
Daikin claims that there are best in class and can be used for hevy duty also .
I m using it for household and its been only 3 years and the technician from Daikin has confirmed that outer unit PBC circuit has failed and need to be replaced and it will...
+1 photos
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H
hetshah14
from Mehsana, Gujarat
May 6, 2023
Feb 13, 2024
This thread was updated on Feb 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compressor Cut off in afternoon but works at night

Hello,

I have bought split invertor AC from a dealer in Mehsana in 2018. I have got compressor cut of issue from 2022 and lodged a complaint with Daikin to check. They took 690rs and told the issue is with PCB and charges will be 8200 incase of old PCB return or 9200+Labour charges incase of keeping old PCB. I denied that service because I bought this AC for 40000 and spending almost 25% more for only a PCB without any guarantee...
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Ripan Nandy
from Kolkata, West Bengal
Apr 29, 2023
May 8, 2023
This thread was updated on May 8, 2023
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AC installation is pending for last two weeks

Address:16/2 Banerjee Para Road, Sarsuna, Kolkata-700061

I, Ripan Nandy, bought a split AC from New Fairdeal Electronics, Behala, Kolkata on 14.04.2023. It was being told by the shop owner that, AC would be installed within 2 days which didn't happen. Instead a service request number was raised and after repetitive mails and escalation, a service technician came for installation on 25.04.2023. An equipment was missing inside the outdoor unit packaging and due to that technician couldn't install...
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U
ulagammai m
Apr 27, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Holes in tube inside and leak

Daikin 1 ton inverter AC was brought on March 2021... We had a smell for d past two days...filed a complaint and authorized service person visited us... He identified that smell was due to gas leak inside... There are holes in d tube and due to that gas leakage was there... he told this is because of our location... But we were using Voltas and LG AC from 2010... Till now they r working fine and no problems inside the tube..
I am not...
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S
Srikkanthms09
Apr 27, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Continuous issues with Daikin AC

Dear Team,

This is Srikkanth M from Chennai. I have purchased Daikin Inverter Split AC from Rathna Cools Pvt Ltd Chennai on 24-May-2020. With this Spam of 3 Year i have filed around 20 Plus complaints with the AC and still keep going. Recently i have changed the coil of AC which cost around 11K. And now the AC Outdoor board has gone and the customer care mentioned that this would cost around 9K.

And i have lost...
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