[Resolved]  Daikin Air Conditioners / Daikinindia.com — Cooling failure

Hi! Daikin India,

I bought an Ac in June 2018, however, it is not at all cooling now. Upon complaint, a Daikin technician came and said Gas has been leaked from Ac and a manufacturing defect will be there, as pressure is zero. Since this Ac is under warranty, I firmly request you to kindly replace this pc with a new one. But now the mechanic said that you have to pay for that. As Leakage is a manufacturing defect and it's under the warranty.
So, please tell me what the solution no, as we bought this Ac as this is a renowned company, but now my faith in this big renowned company is shaking.

Rest, I hope you will see into this serious manufacturing defect.

Details:- Invoice no. SE/18-19/1631
ref. no. 1631
Date of purchase: 2 June 2018
Daikin AC : SNO. -RL50TV16V[protected]
SNO. FTL50TV16V[protected]

PURCHASE FROM: M/S SIDDHARTH ELECTRONICS, V.V . INTER COLLEGE ROAD, SHAMLI247776, U.P
Complaint Ref id:[protected]

Regards
Akshay Rathi
Near Dr. Davindra singhal haddi wala,
Shamli 247776
Uttar Pradesh
ph. no. [protected], [protected]

email: [protected]@gmail.com
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Aug 14, 2021
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Akshay,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Comments

I send the mail on 29 June 2021 but cant gets any reply from the company. My AC is just hanging like a JUNK BOX on the wall without using once in this deadliest summer yet. But co. doesn't give an ear .

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