[Resolved]  Daikin Air Conditioners / Daikinindia.com — Escalation- Service Issue (URGENT)- DAIKIN SPLIT AC

We had purchased Daikin Split AC- 1.5 TON last year on 05.07.2021 & it's becoming a nightmare for us.
This AC is not working & we are not getting service from your service partner- Shefali Enterprises.

SMS Received :- Daikin customer, Shefali Enterprises 91 [protected]phn. 91 [protected] mob. New Delhi will attend your request. For mobile app https://tinyurl.com/y2f44eq7

NO BODY IS PICKING CALL ON THESE MOBILE NUMBERS

The call had been logged on App "One DIOS" many times but they are closing the call as "Completed" without even visiting the site.
How can they closed the call...without visiting & without completion code which you share as SMS on registered mobile no.

Here are the ref ID for your reference, request to escalate internally to your senior team and get the issue rectified.
Split AC serial # and bill is also attached herewith as reference.

1. Daikin Customer, Ref id DEL[protected].Cx id is.[protected]
2. Daikin Customer, Ref id DEL[protected].Cx id is.[protected]
3. Daikin Customer, Ref id DEL[protected].Cx id is.[protected]
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Jun 4, 2022
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Ajay,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Apr 27, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Ajay,

We would like to inform you that our team tried numerous times to get in touch with you but your contact number is not contactable. Kindly share your alternate number and convenient time so that our team can get in touch with you.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
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