[Resolved] Daikin Air Conditioners / Daikinindia.com — excess charges during installation | |||||
I have purchased a daikin five star inverter air conditioner on 2-jun-2020. The invoice number is in-qsig-1159. As per daikin, warranty is valid only if it is installed by daikin authorized personnel. Daikin call center informed me that installation charges will be 599+tax, but the installation personnel charged the below amounts totaling 3650 Travel 400 - they do not have an answer if they are authorized to charge this Wire 600 - they used the same wire to connect from mains to external unit and form external unit to internal unit, but claim that company provided wire does not withstand the load from main power!! It is not related to length. Winding 150 - for applying tape on the insulation material!! Extra charges - 100 Installation charges - 1500 if you buy from amazon, installation charges are 1500, otherwise 599+tax. Wonder how it matters to them where i buy. Is the installation different if i buy from amazon? I have raised a complaint 2056324 in consumer help line. Daikin provided me their complain number vij[protected]. Without any resolution, the complaint is marked closed by daikin Was this information helpful? | |||||
Aug 11, 2021 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jul 17, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Jagadesh, We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Jul 23, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Jagadesh, We are unable to fetch your details from the screen-shot. In order to assist you further may we request you to please share your complete site address or complaint number with us at [protected]@daikinindia.com. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : / Give missed call on [protected] Call Us: [protected] /[protected] | |||||
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