Daikin Air Conditioners / Daikinindia.com — Failed to resolve the issue of my AC with assurance

Hi
I have bought an inverter split ac of brand DAIKIN with capacity of 1.5 ton on 14th January 2020 from lulu connect, kochi. After usage of 8 months (approx) it stopped working. Due to time constraint and quarantine zoned I lodge a complaint on 4th of October and two people came from authorised service centre on 9th of October. They checked the AC and told me that external unit of AC is not working and one PCB need to be changed. They told me that they will replace this PCB tomorrow 10th of October. Even two or three days after no one came not any communication held regarding the same. Then I called the dealer that this ac is under warranty and I need replacement. They told me to send the mail so that they can escalate the situation with DAIKIN. They have sent few mails citing that due to external factor it could happen. Then I have asked for either replacement or the change of spare with assurance of an avg life of DAIKIN ac which they claim of 7 years.
I am sending the gentlemen mail ids who have communicated with me through mail but none of them admitted the problem of ac and keep blaming the external factors.
1)R.Suresh Kumar,
Customer Service – South Kerala
( Mobile : +[protected]
* suresh.[protected]@daikinindia.com
2) Abdul Hameed.S
Customer Service - Kerala
Daikin Airconditioning India Pvt Ltd
Mob: +[protected]| Tel:[protected].
Last communication was on 21st October with the above mentioned gentleman at sl no 2 in which I have repeated my demand as a consumer but not any word from the DAIKIN thereafter.
I have invested my hard money in this product for peace of mind but their responses and excuses made my nights full of nightmares. They keep saying that our product goes through 100% quality check and avg life of a DAIKIN ac is 7 years. Is that so then why did my ac couldn’t work for more than 8 months.
They never replied this question.
The dealer has said no to replacement and DAIKIN has told me that the spare wouldn’t be replaced with assurance and even adopted an adamant attitude.
Now you are the only one who I can ask for the intervention and do the justice to a consumer who is feeling cheated after investing an amount of 43, 900/-
Kindly help at the earliest.

Deepak
Mob- [protected]
Mail id- [protected]@gmail.com