[Resolved]  Daikin Air Conditioners / Daikinindia.com — installation of 1.5 ton window ac

dear sir,
I have moved from hyderabad to vijayawada. i made a request with customer care on 9.05.2019 (Ref No.VIJ[protected], Cust Id:12235299 and i received a call from local office within 2 hours and informed that they will send technician by end of day. No one visited. I called several times no one is lifting the phone no.[protected]. Next day morning i was informed from local office technician that he will visit at 2PM . when i called at 2pm the tecnician informed me that he is engaged in other work and could not come. i called local office nearly 20 times but no response. No one is lifting the phone. I called customer care they gave vijayawada daikin head no. He never bothered to lift his mobile no (given by CC). I texted the issue . even he neither reply nor call back.
Again i approached customer care o 10.05.2019 they put me in conferance call with local office. They said that they will visit at the end of the day. No response. i FEEL THAT BECAUSE OF SERVICE at vijayawada daikin sales might be affected.
I STRONGLY FEEL THAT DAIKIN COMPANY IS VERY GOD BUT SERVICE IS VERY VERY BAD PARTICULARLY IN VIJAYAWADA.
local office people they will call when they get pressure but they will not lift the phone to the customer.very bad service i never experienced like this.

Hi I am sunil from hyderbad purchase new Ac month ago 1.5 ton 3star ac 1month after cooling is very poor and it's not working properly pls address the issue my contact no [protected].
Seriously disappointed with the service and product

Their should be some timelines your staff are not capable in handling issue @hyderbad they just call listen to my issue and they will say that they will call back but I they don't have a habit calling back the customer...
Do you guys really have monitoring mechanism.. no senior official is available here they don't speak to customer and respond their numbers in the extension which I have shared.
Ms.leena from customer service also assured to get back to me based on the complaint even she failed...
You guys are cheating customer by running fake customer service a tick mark activity more than providing solution and addressing the complaint ts.You don't look for customer satisfaction and giving value to customer money...40k is not a joke remember and don't play with us...
Expecting prompt response resolution with out any reminders..

I appreciate your response but their should be some timelines I need an appointment from your service head India at any cost pls provide appointment for 3mins that's it..
Really sad to see people taking so much of time where customers are cheated by seller and your area managers and branch offices are not bothered..
Looking forward for early closure of the complaint and providing an appointment with customer service head India as requested.