[Resolved]  Daikin Air Conditioners / Daikinindia.com — No response

Address:Dharmapuri, Tamil Nadu, 636701

I bought daikin 1.5ton inverter AC last week form my mobile showroom. The service person call for installation and he asked me where to fix the outdoor unit. I showed the place but he just keep the outdoor unit there without putting any bolts. It is in public place if there's no bolts then anyone can take that. So I call the service centre( [protected]) and asked why didn't you put bolts. They told me they will put bolts only if I fix it on the stand so I said ok then fix in stand. But till now no response from them. I am calling them daily and asking they telling me they are busy with installation work. There is no response from daikin service center. While installation they got Extra 250rs for drilling charge and their bike petrol. But there's no bolts and no drill and they don't even put the pipe for the wate from the indoor unit. I have4 samsung ac. This is my first AC in daikin and thanks for the great customer support.
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Jun 25, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aravintha Kumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team.
Kindly share your contact details, site address and complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
Apr 26, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aravintha Kumar,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
May 10, 2017
Updated by Aravintha Kumar
not yet resolved
Verified Support
May 17, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aravintha Kumar,

In order to work on your complaint kindly share your contact details along with site address and dealer name or complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
May 25, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aravintha Kumar,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Jan 18, 2018
Updated by Aravintha Kumar
no not resolved but its ok i am used to it
Complaint comments 

Comments

I purchased daikin ac last year. i call custommer care many times
but no response. bad service. What a fraud company like daikin. No care for customer .online want to sell products. I want my ac servce
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 25, 2017
Verified Support
Dear Surender123,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team.
Kindly share your contact details, site address and complaint no. at [email protected] so that our team can assist you.

Thanks & regards,

Customer care Team
[email protected]
1800 102 9300 / 1800 22 9300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, May 3, 2017
Verified Support
Dear Surender123,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[email protected]
1800 102 9300 / 1800 22 9300

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