[Resolved]  Daikin Air Conditioners / Daikinindia.com — repeatedly damaged flap of my split ac

Address:396210

Dear Sir/Mam
I am using Daikin AC (Model Number-FTC50QRV161) from last three
years. from last 1and half years i am facing swing issues repeatedly. I am
already changed Swing two times. But every time daikin service engineer fit
the swing after two month this got damaged too. I don't know when will this
problem solved.
i fed up keep complaining again and again. And when i again complain about this on march daikin engineer came and told me that this is design issue and then he changed with new flap and told me this will work fine. But again the same split broken. Now their engineer came to check and they are now clamping that this is physical damage and they also instead of solving my issue made bend of lower body part of my ac. Now it’s not properly fit.

Now I don’t know what to do, whom to tell. Coz after writing lots of mail and call there are not a positive feedback i m getting from daikin side.

If possible please help me

Attaching all the damaged photos and videos
+3 photos
+1 videos
Was this information helpful?
No (4)
Yes (16)
Nov 12, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Abinash,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Comments

Dear sir,
As per your promise today Daikin Engineer came and check the swing flap problem of my ac and they repair and fix the same . Now flap working fine.

Thanks for your quick service and let me keeping my faith on Consumer complain.

Thanks
Abinash Nayak
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 10, 2019
Verified Support
Dear Abinash,

Thanks for acknowledging us. For further assistance please get back to us.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information