[Resolved]  Daikin Air Conditioners / Daikinindia.com — Ac not working properly from day one to till & damage outdoor unit during service

Address:Gurgaon, Haryana, 122001
Website:'[email protected]'

Dear daikin इंडिया team,

Due to long time delay by daikin team & very unsatisfactory. I request to daikin top senior team, please must be replace my outdoor unit and optional refund my paid amount (Ac purchasing amount rs.32500). I am mentally harassment also from daikin team (Due to poor sevice, poor response & long delay in service).

Still we are struggling with poor service of daikin team. Outdoor unit still in breakdown down which damaged/hamper by service team.

As per service engineer said outer unit installation is wrong which done by daikin team (Free installation including in ac purchasing). Daikin team had not escalate/correct in 2 services that installation is wrong.

As per fact daikin provides poor service from day one of installation. So daikin इंडिया is fully responsible for outdoor unit & replacement with all dues refund which i payed during purchase of ac rs. 32500.

So i requested to daikin team please must be replace my outdoor unit and optional refund my purchasing amount which i paid rs. 32500.

Thanks
Sanjay khanna
Mobile no. [protected]

From: sanjay khanna
Sent: monday, may 22, 2017 9:15 am
To: [protected]@daikinindia.com
Cc: [protected]@gmail.com
Subject: re: grievance for poor /uncomplete work by daikin इंडिया team./ poor ac outdoor unit installation from day one by daikin team.

Dear daikin इंडिया team,

Due to long time delay by daikin team & very unsatisfactory. I request to daikin top senior team, please must be replace my outdoor unit and optional refund my paid amount (Ac purchasing amount rs.32500). I am mentally harassment also from daikin team (Due to poor sevice, poor response & long delay in service).

Still we are struggling with poor service of daikin team. Outdoor unit still in breakdown down which damaged/hamper by service team.

As per service engineer said outer unit installation is wrong which done by daikin team (Free installation including in ac purchasing). Daikin team had not escalate/correct in 2 services that installation is wrong.

As per fact daikin provides poor service from day one of installation. So daikin इंडिया is fully responsible for outdoor unit & replacement with all dues refund which i payed during purchase of ac rs. 32500.

So i requested to daikin team please must be replace my outdoor unit and optional refund my purchasing amount which i paid rs. 32500.

Thanks
Sanjay khanna
Mobile no. [protected]

From: sanjay khanna
Sent: sunday, may 21, 2017 2:16 pm
To: [protected]@daikinindia.com
Cc: [protected]@gmail.com
Subject: re: grievance for poor /uncomplete work by daikin इंडिया team.

Dear daikin इंडिया team,

Still we are struggling with poor service of daikin team. Outdoor unit still in breakdown down which damaged/hamper by service team.

As per service engineer said outer unit installation is wrong which done by daikin team (Free installation including in ac purchasing). Daikin team had not escalate/correct in 2 services that installation is wrong.

As per fact daikin provides poor service from day one of installation. So daikin इंडिया is fully responsible for outdoor unit & replacement with all dues refund which i payed during purchase of ac rs. 32500.

So i requested to daikin team please must be replace my outdoor unit and optional refund my purchasing amount which i paid rs. 32500.

Thanks
Sanjay khanna
Mobile no. [protected]
On 18-may-2017 1:36 pm, sanjay khanna wrote:
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Jun 29, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
May 25, 2017
Updated by Sanjay.Khanna
: [ Ticket: 821186 ] RE: Grievance for poor /uncomplete work by Daikin इंडिया Team.- DEL[protected]
Verified Support
May 26, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Sanjay.Khanna,

Thanks for providing us your complaint Number. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
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