[Resolved] Daikin Air Conditioners / Daikinindia.com — Installation not done

 
1 Review
India
 sreekarm on May 22, 2020
I've purchased daikin ac from amazon and got it delivered on 21 may. I got a message from daikin on 22nd may that a person will come for installation and got his number along with the message. Now the worst part is when i'm calling that number to confirm when he's gonna come to do the installation he's claiming that he's not from daikin and he blocked my number after i called him multiple times. Now when i mentioned same to daikin customer care agents they are giving some vague responses that your issue will be resolved apart from that nothing else from their side.
Complaint marked as Resolved 2020-05-23 15:28:44
Installation done by MS air conditioners today . Thank you for swift response

Complaint Status


[May 22, 2020] Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Updated by sreekarm May 22, 2020
Their customer care can be connected only once in a day when you try multiple times it gets disconnected automatically after sometime. They are kind of gods so it's really difficult to reach them
Updated by sreekarm May 23, 2020
Issue has been resolved. Installation done by M S Air conditioners. Thank you for quick response
Verified Support
Daikin Air Conditioners / DaikinIndia.com Customer Care's response May 25, 2020
Dear Sreekarm,

Thanks for acknowledging us. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    76%
    Complaints
    359
    Pending
    55
    Resolved
    258
    phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    location
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    Daikin Air Conditioners / Daikinindia.com - Installation not done