Daikin Air Conditioners — Inactive ac installation

Address:Kolkata, West Bengal, 700053
Website:daikin

Daikin cheated customer by rejected ac installation

Our neighbour a sr citizen needy couple have purchased a 1ton Daikin spit inverter AC as they do not have tolerate hit for their old age, on 18/12/2015 in christmass offer from FAIR DEAL, 69, D.H.Road, near taratola bridge, kolkata-700053.bill no-42126 in the name of Sipra Das, add:21/2, sahapur colony, newalipore, kolkata-700053.The shop also charged illegal 14.5% vat without vat challan, And inactive from day one after installation.installer warn them not to switch on before 24hrs from installation, they do the same, after 24hrs it seems inactive. Then they complained sevaral times to them, but they do not change the inactive machine and they never respond, i demand to you please change the inactive machine immediately otherwise i will take some drustic legal action against you as a well wisher of my senior citizen non earning neighbour.

thanking you
MANAB KR SAMADDAR
[protected]
[protected]@gmail.com
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Complaint comments 

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Hi Customer( proma),

Thanks for providing us your contact details. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
As per your customer care service person 24hrs is the time to be taken to resolve the issue, but iam waiting for your service since 18th December 2015. but till this moment nothing is happening.

always and as usual false commitments are only coming from your side.


If the issue is not going to solved let me know your MD mail id to whom I really want to check what is daikin's view about customer.
Today after 5days from complain date the technical person of Daikin company has visited the site. He told us after long experiment and checking the indoor panell board was dead and others defects from initial stage, This is manufacturing defect. That means eithercyour company sold this machine without tested ok.or the dealer did this willingly to clear his stock by selling of defected A/C.
So we are suffering from 4 months from date of purchase the inverter AC, by your fault.
So I am demanding to Daikin company to totally exchange the present defected machine by new fresh tested ok upgraded machine with compensation. As we gave you total fresh money for fresh upgraded new inverter machine. I am not accepting the repaired machine instead of new fresh machine price for any reason.
Please do this immediately, otherwise compensation will be charged more and more as per your delay.
Thanking you
Manab kr Samaddar
[protected]
Dear proma,


We request you to please share your site address and dealer details so that our Service team will get in touch with you.


While appreciating your patience & trust, we regret the inconvenience caused to you.


Going forward, You can always get in touch with us on our toll free customer care no.[protected] /[protected].


Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
diakin ac engineer misguided me & taking charges for installation 5000 to 6000 with extra chages.sidhi cool ghatkoper ac engineer is thirdclass engineer.my mobile no. is [protected]
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 3, 2017
Verified Support
Dear Munna pawar,

Sorry for the inconvenience. Kindly share your site address and Dealer Name or complaint no. at [email protected] so that our team can assist you.

Thanks & regards,

Customer care Team
[email protected]
1800 102 9300 / 1800 22 9300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 12, 2017
Verified Support
Dear Munna pawar,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[email protected]
1800 102 9300 / 1800 22 9300

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