Datawind — Faulty Handset & Battery of PocketSurfer 3G4 | |||
I have received a Mobile Handset Pocket Surfer 3G4 on 16-May-2015 vide your Invoice No. TIFEX[protected] dated 14-May-2015. TRK#[protected] and[protected]. The battery of the handset is very faulty, which needs recharging in every 5-6 hours even in idle conditions. The Reliance does not know the phone sets of Data Wind and they could not provide GPRS settings automatically. I managed the same manually, but internet showing certificate problem continuously in every browsing. The mobile continuously showing data on "H" on top of the handset, even after closing the Data option. You are requested kindly to replace the handset at the earliest. Best regards, Sushil Kumar [protected] Was this information helpful? | |||
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Datawind Innovations customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sushil,
Greetings of the day.
Kindly find below the address for the service center at DELHI. Please visit there for any issues related to the DATAWIND tablet.
Om Communication
Krishan Paliwal
WZ-247, B1, F/F, Opp. Metro Pillar No. 659 & 660, Behind of Sony Service Centre, Near Uttam Nagar Metro Station East, Uttam Nagar, Delhi
Contact no:[protected]
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS.
Greetings of the day.
Kindly find below the address for the service center at DELHI. Please visit there for any issues related to the DATAWIND tablet.
Om Communication
Krishan Paliwal
WZ-247, B1, F/F, Opp. Metro Pillar No. 659 & 660, Behind of Sony Service Centre, Near Uttam Nagar Metro Station East, Uttam Nagar, Delhi
Contact no:[protected]
Alternatively you can contact our support number at [protected].
Thank you so much for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS.
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications